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Lexus of Chattanooga
Chattanooga, TN
1,341 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,341 reviews
January 21, 2022
Marc Bales was a pleasure to work with. He made the purchasing process so easy and fun. You can’t beat the customer service at Lexus of Chattanooga.. The entire staff was so knowledgeable and helpful purchasing process so easy and fun. You can’t beat the customer service at Lexus of Chattanooga.. The entire staff was so knowledgeable and helpful and they were proud to have a new customer ! I would recommend anyone to this dealership. The time and attention to detail to make sure I knew how the car worked before I drove it off the lot was amazing. I am so happy with my purchase ! Thank you Lexus of Chattanooga and Marc Bales !! More
by Brooksbankpaula
January 18, 2022
Michael was recommended to us by a friend. We expected the typical dealership experience, but that was not the case. He walked us through the process, and helped us pick the perfect car for our family. If the typical dealership experience, but that was not the case. He walked us through the process, and helped us pick the perfect car for our family. If I could rate more than 5 stars I would! More
by S. Preston
Employees Worked With
January 12, 2022
Fred Fortson did an excellent job getting me the NX everyone wanted but he secured and held it for me! Well worth the 2 1/2 hour journey to visit Lexus of Chattanooga. Ask for Fred! everyone wanted but he secured and held it for me! Well worth the 2 1/2 hour journey to visit Lexus of Chattanooga. Ask for Fred! More
by Shinyblind
January 11, 2022
Will Pitt did an excellent job securing the perfect GX for our family and delivering above and beyond in every way! We love Lexus of Chattanooga for our car buying and Will makes it a great experience! for our family and delivering above and beyond in every way! We love Lexus of Chattanooga for our car buying and Will makes it a great experience! More
by BQuez
Employees Worked With
Will Pitt
January 10, 2022
Marc is patient and very personable! He took great care of me with my first Lexus purchase! Would recommend him to anyone looking to a buy a Lexus preowned or new! of me with my first Lexus purchase! Would recommend him to anyone looking to a buy a Lexus preowned or new! More
by T. Gibson
January 10, 2022
Marc was great. I walked in near closing time on Saturday and decided to buy a car. He got me out of there in no time. One of the easiest car purchases I’ve ever made. and decided to buy a car. He got me out of there in no time. One of the easiest car purchases I’ve ever made. More
by New Tacoma Owner
January 10, 2022
Marc was very easy to deal with and honest. Very low pressure which was great. pressure which was great. More
by Cutcher3
January 05, 2022
Low pressure easy deal. Sales and Management were very helpful and transparent. Service dept. is good too. helpful and transparent. Service dept. is good too. More
by enviroguy1
January 03, 2022
Excellent service from Billy Ingram who met us at the door when we pulled into the dealership and was friendly, knowledgeable, attentive, and patient. We did not expect to leave with a car that day but B door when we pulled into the dealership and was friendly, knowledgeable, attentive, and patient. We did not expect to leave with a car that day but Billy walked us through the process and worked with us to reach an agreement that was within our budget. He is the best car salesperson we have worked with to date and felt more like a home realtor, negotiating both for us as the buyer and for his dealership towards the best outcome for all parties. We love our new used car and highly recommend Lexus of Chattanooga and Billy Ingram. More
by tamberw
Employees Worked With
Billy Ingram
December 31, 2021
Great experience - Marc was very attentive to my Great experience - Marc was very attentive to my requests and worked diligently to get us the car we wanted in difficult times. It was a true Decem Great experience - Marc was very attentive to my requests and worked diligently to get us the car we wanted in difficult times. It was a true December to Remember ! More
by tjv21
