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Lexus of Chattanooga

Chattanooga, TN

4.9
1,380 Reviews
At Lexus of Chattanooga, it's our mission to bring all of the drivers of Chattanooga, TN and surrounding locations an extensive line of the finest new and used Lexus cars, quality customer service, and more. From your service and maintenance needs to your Financial needs, Lexus of Chattanooga is there with you every step of the way. Come see us today at Lexus of Chattanooga for an unforgettable experience.
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2135 Chapman Rd

Chattanooga, TN

37421

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Showing 1,380 reviews

May 11, 2022

Marc is great! I told him I was looking at the car (which wasn’t on the lot yet) on Sunday night and he had me in it by Tuesday evening! He made this such an easy More

by JenniferL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan
May 30, 2022 -

Lexus of Chattanooga responded

Congratulations on your new Lexus! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Marc, Jackson, and LeighAnn know how pleased you are with their service. Once again, welcome to the family and we sincerely hope you enjoy every mile in your new Lexus!

May 10, 2022

From the time I called Ralph to set up an appointment to look at a car on the lot all the way through the buying process he was pleasant, professional and great to work with. He, and all of the staff at Lex More

by tdd822
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan
May 30, 2022 -

Lexus of Chattanooga responded

Thank you for taking the time to share your comments and feelings about Ralph. He is a valuable team member that goes above and beyond to meet our client’s needs, and we are so pleased that was your experience. It is truly rewarding to see your comments as they reflect a customer who takes the time to focus on the positive. Thank you very much for your feedback!

May 10, 2022

Marc and team did a great job. They were professional, thorough, and made the process easy. Marc set the bar for how a car transaction should go moving forward. More

by Sjspinello
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan
May 30, 2022 -

Lexus of Chattanooga responded

On behalf of the Lexus of Chattanooga team and Marc, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others, and we look forward to servicing your new Lexus in the future.

May 07, 2022

It was a great experience from start to finish with Lexus of Chattanooga. Marc went above and beyond to make sure my first Lexus was what I wanted it to be. More

by CS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Lexus of Chattanooga responded

On behalf of the Lexus of Chattanooga team and Marc, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others, and we look forward to servicing your new Lexus in the future.

May 06, 2022

What a great experience! Very mindful of my time and great deal on top of that. Thanks so much! Looking forward to doing business in the future. More

by JHenderson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Emerson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jackie Anson
May 30, 2022 -

Lexus of Chattanooga responded

On behalf of the Lexus of Chattanooga team, we thank you for allowing us to earn your business. We appreciate you sharing your sales experience with us and others, and we look forward to servicing your new Lexus in the future.

May 05, 2022

I absolutely love my Lexus and am a return customer! Marc, my salesman, was so great about keeping me informed, getting me the exact car I was looking for, and making it easy to the final sales day. I’ More

by bstout1123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Lexus of Chattanooga responded

Congratulations on your new Lexus RX! We welcome you to the family. We strive for customer experiences like this, and could not be more pleased. We truly appreciate your business and hope to work with you for years to come. I will make sure that Marc knows how pleased you are with their service. Once again, welcome to the family and we sincerely hope you enjoy every mile in your new Lexus RX 350!

May 03, 2022

Marc was professional and very helpful with my purchase decision. I wouldn’t hesitate to purchase from Marc and Lexus of Chattanooga in the future. More

by lewisvincent
Recommend Dealer
Yes
Employees Worked With
Marc Bales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leigh Ann Morgan
May 30, 2022 -

Lexus of Chattanooga responded

We welcome you to the family. We truly appreciate your business and hope to work with you for years to come. I will make sure that Marc knows how pleased you are with their service. Once again, welcome to the family!

April 30, 2022

Larry Holder was very responsive and helpful in trying to locate the Lexus I was looking for. More

by alfindley33
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robert Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Holder
May 30, 2022 -

Lexus of Chattanooga responded

It’s great to hear that your visit with us earned a 5-star rating! It’s also great to know that it’s an experience you’d recommend to friends and family as well. We couldn’t ask for more admirable feedback, and thank you for taking the time to share it!

April 25, 2022

We recently purchased our 3rd Lexus vehicle & we have never experienced the level of service at other Lexus dealerships as we did at Lexus of Chattanooga. Ralph Paty went above and beyond to help us in More

by Michael&KellyBoyd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Paty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022 -

Lexus of Chattanooga responded

Ralph is a valuable team member that goes above and beyond to meet all our client’s needs, and we are so pleased that was your experience. Welcome to the Lexus family!

April 21, 2022

Absolutely professional and was easy to work with. Great dealership all around great group of people. More

by tfoutch94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Fortson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jackson Antinore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Wilson
May 30, 2022 -

Lexus of Chattanooga responded

We couldn’t be happier that Fred provided you with a great car buying experience. He is a real asset, and we are lucky to have him on the Lexus team. We hope you are enjoying your new Lexus, please come back to visit anytime!

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