Lexus of Chattanooga - Service Center

Andrea was wonderful to work with, scheduled my service, very convenient drop off, loaner vehicle, called when ready. vehicle washed. Wheels look great. Thanks for your help!! very convenient drop off, loaner vehicle, called when ready. vehicle washed. Wheels look great. Thanks for your help!! More

Wonderful to work with! Andrea worked with us with an issue over a 2 week period and was very sympathetic and worked tirelessly until the issue was resolved. She was extremel Andrea worked with us with an issue over a 2 week period and was very sympathetic and worked tirelessly until the issue was resolved. She was extremely pleasant to work with! John assisted us with our most recent service and he was also great to work with! More

Love Andrea Great service! Andrea is always so pleasant to deal with and makes my service appointments as pain free as possible! See you soon. Thanks! Mel Great service! Andrea is always so pleasant to deal with and makes my service appointments as pain free as possible! See you soon. Thanks! Melissa More

Always great service I always feel welcome when bringing my Lexus in for service. John Cate always greets me by name and makes sure I have a great experience. Five stars I always feel welcome when bringing my Lexus in for service. John Cate always greets me by name and makes sure I have a great experience. Five stars for John and the sales team as well. More

Best service department and staff John Cate is an excellent service representative. Very knowledgeable and very professional. Also very friendly and outgoing. Best service department I John Cate is an excellent service representative. Very knowledgeable and very professional. Also very friendly and outgoing. Best service department I give it top rating. More

Lexus for life. I've been coming to Lexus since we purchased our first GS350 in 2008! This car is amazing just like Paul Lezon said it would be. We now own two, our s I've been coming to Lexus since we purchased our first GS350 in 2008! This car is amazing just like Paul Lezon said it would be. We now own two, our second is a 2015 RX 350 f sport; and this one is even more exciting than the GS. Each and every visit to this dealership is like visiting family! From John Cate in service; whom has some of the best Customer Service skills I have ever dealt with; to Eddie Triplett the new General Manager. Each and every person at this dealership is Awesome! I'm not sure when my next vehicle will be purchased, but it will definitely come from Lexus of Chattanooga! More

Wonderful experience I recently moved to Chattanooga from New Orleans. With Lexus you expect a certain level of service and professionalism, but I have to say Jeffrey Mils I recently moved to Chattanooga from New Orleans. With Lexus you expect a certain level of service and professionalism, but I have to say Jeffrey Milsaps at Lexus of Chattanooga has gone above and beyond my expectations. I have owned several Lexus’ over the years and have therefore had many interactions with their employees...Jeffrey just manages to set the bar a little higher. He is very respectful of your time, isn’t pushy, is incredibly knowledgeable and personable. Highly recommend! More

Excellent Customer Service Thank you Jeff Milsaps for making my service call so easy. It is a pleasure to bring your car in for service when your representative is experienced, Thank you Jeff Milsaps for making my service call so easy. It is a pleasure to bring your car in for service when your representative is experienced, professional and friendly. Thank you again for going above and beyond! More

Quick and easy service department Each time I visit the service department, I have an excellent experience. Andrea was so accommodating and gave me a loaner car. My car was returned Each time I visit the service department, I have an excellent experience. Andrea was so accommodating and gave me a loaner car. My car was returned to me in great shape and clean as well! More

Great Experience Andrea Mashburn provided a very friendly, professional experience for the maintenance of my RX350. She 1. scheduled the maintenance with same day requ Andrea Mashburn provided a very friendly, professional experience for the maintenance of my RX350. She 1. scheduled the maintenance with same day request, 2. explained carefully the cost and work needed on the car, 3. set up a loaner car for my use, and 4. accurately estimated the time when the work would be completed. This meets and exceeds the all around quality I've enjoyed with Lexus products and personnel. More