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Lexus of Chattanooga - Service Center
Chattanooga, TN
155 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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155 Reviews of Lexus of Chattanooga - Service Center
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August 23, 2018
36 / 48 month maintenance Cory did an outstanding job of scheduling my appointment and seeing that the work was completed while I waited. From what I can tell, the work I requ Cory did an outstanding job of scheduling my appointment and seeing that the work was completed while I waited. From what I can tell, the work I requested was done correctly and the cost was as estimated. More
by Effector
Employees Worked With
Cory Horne
Helpful August 11, 2018
Always great service Always fast and courteous service . Even though it is pricey, I prefer to bring my car to the dealership because of the great service department Always fast and courteous service . Even though it is pricey, I prefer to bring my car to the dealership because of the great service department More
by Lexus2003
August 09, 2018
Excellent Service Department My RX350 had its 20k service with no problems, no surprises and it was ready to go when expected. The service team is professional and courteous. My RX350 had its 20k service with no problems, no surprises and it was ready to go when expected. The service team is professional and courteous. More
by GLH
Employees Worked With
August 09, 2018
Excellent Been working with John for over 6 years always follows through with all issues. Best service department we have ever dealt with. John is outstanding, Been working with John for over 6 years always follows through with all issues. Best service department we have ever dealt with. John is outstanding, Lexus IS lucky to have him as their representative. More
by DRE65
Employees Worked With
July 06, 2018
07 GX470 Service I purchased a 07 GX470 as the 2 nd owner with 109000 miles on it. I purchased due to the body style and not being a daily drive more so as a toy. Ne I purchased a 07 GX470 as the 2 nd owner with 109000 miles on it. I purchased due to the body style and not being a daily drive more so as a toy. Needed some minor repairs. GX had always been serviced at a Lexus Dealer and I wanted to continue. Cory with Lexus of Chattanooga did not hesitate to help me out on two different trips for normal maintenance. Even though it was used and did not come from them, I was welcomed. Great job. Bruce Longmire More
by Bclongmire
Employees Worked With
Cory Horne
May 11, 2018
Wonderful Experience This is the third car I have purchased from this dealership. I always enjoy doing business with them! Fred goes above and beyond! Thank you! This is the third car I have purchased from this dealership. I always enjoy doing business with them! Fred goes above and beyond! Thank you! More
by Crick
Employees Worked With
December 28, 2017
Eric Liner is awesome (and Ralph Paty) Eric Liner is a really nice person who goes above and beyond his duties. There was a chip missing to my GPS and he drove it to my house after hours an Eric Liner is a really nice person who goes above and beyond his duties. There was a chip missing to my GPS and he drove it to my house after hours and did so very willingly. Having that type of service makes it worth the extra money that Lexuses (sp) cost. Ralph sold me the car and is a great guy and very helpful in every category. Can't say enough good things about the crew at Lexus More
by ChaddyV
December 21, 2017
The brakes work great! The loaner came in handy I came in to see what was making a noise in my steering or suspension. They diagnosed it as a strut bearing problem that wasn't serious. They looked o I came in to see what was making a noise in my steering or suspension. They diagnosed it as a strut bearing problem that wasn't serious. They looked over my car and told me I needed to have my brakes flushed. So I got that done More
by mrlister1
Employees Worked With
December 10, 2017
Excellent Lexus Service This Lexus Dealership puts my local OKC Lexus Service Department to shame - literally! I was traveling away from home when I needed my 30K service be This Lexus Dealership puts my local OKC Lexus Service Department to shame - literally! I was traveling away from home when I needed my 30K service before heading back to OK. I called Lexus of Chatty expecting not get in the schedule - I was wrong. Eric answered the phone and turned my panic into a "we can help you" and scheduled my car in immediately. Eric and all the other Service Reps were top professionals, friendly and helpful. I wished I purchased my car from them and not Eskridge Lexus of OKC. My husband agrees, our next Luxus will be from Lexus of Chattanooga for sure !! Thank You! . More
by Paintmehazel
Employees Worked With
Eric
December 06, 2017
I can count on Lexus and Ryan Kennedy I love the fact that I can call Ryan and he knows what I need. I have been coming to Lexus of Chattanooga since buying my first ES300 back in 1998. Th I love the fact that I can call Ryan and he knows what I need. I have been coming to Lexus of Chattanooga since buying my first ES300 back in 1998. They have great service and I always have a Lexus loaner to get me around while mine is being serviced. I wouldn't go anywhere else. More
by turtle1
Employees Worked With
