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Lexus of Cleveland

Cleveland, OH

4.9
3,768 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned car, to have your vehicle serviced, or to arrange financing, we are committed to providing a Lexus experience that keeps you coming back. Call us today or visit our Cleveland dealership to learn more about our luxury vehicles and white-glove services.
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13600 Brookpark Rd

Cleveland, OH

44135

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Showing 3,768 reviews

June 27, 2026

Terry is very cordial and helpful with purchasing cars. This is our second time working with her. The dealership goes out of their way to make it a great experience. More

by Bandjburton
Recommend Dealer
Yes
Employees Worked With
Terry Ramey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2026 -

Lexus of Cleveland responded

Hello, thank you for your kind words! We are so pleased to hear that you had a positive experience working with Terry and our dealership. We strive to provide exceptional customer service and are grateful for your continued support.

June 27, 2026

If you want to go look for a car and not be pressured and be retreated with the utmost respect, I would suggest going to Metro Lexus of Cleveland. We had a wonderful time there and they took their time with More

by came22
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Katie Knaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2026 -

Lexus of Cleveland responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 26, 2026

Katie's professionalism was off the chart. I really appreciated the time she took to take us around. Show us the deals. Let us test drive the car. At this time we are not going to buy the car More

by came22
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Katie Knaze
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2026 -

Lexus of Cleveland responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

June 26, 2026

From the minute I walk into the dealership everyone is very friendly and helpful. Never make me feel unwanted More

by Ptn1504
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2026 -

Lexus of Cleveland responded

Hello, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 26, 2026

I have leased a bunch of cars from Matt and his service, care, and professionalism are the best. Highly recommended! More

by pete.martin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2026 -

Lexus of Cleveland responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

June 26, 2026

Matt was very helpful. He found the car I wanted and the financial department was very efficient. The dealership was very professional in handling this . I’m actually getti More

by ADAHMAN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tysean Yorke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2026 -

Lexus of Cleveland responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 26, 2026

Great service. Matt was easy to work with and Mike the manager remembered us from our last Lexus purchase 8 years ago. More

by Simonjimf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gleydura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2026 -

Lexus of Cleveland responded

Hello, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 26, 2026

I had a great experience working with David Kantor on my recent vehicle purchase. David was knowledgeable, responsive, kind, and made the entire process smooth and straightforward. He took the time to under More

by trichard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Kantor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micah Manus
Jun 28, 2026 -

Lexus of Cleveland responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 26, 2026

Very clean dealership and well managed. Everyone treats you with respect. Jeff, my Service Manager was very knowledgeable and informative. Without a doubt, the best dealership I've ever dea More

by Penny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2026 -

Lexus of Cleveland responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 26, 2026

Had a pleasant experience with the dealership. Seth was very helpful and patient with us. He answered all our questions and found the car we wanted. Definitely would return again. More

by caterrya8
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2026 -

Lexus of Cleveland responded

Hi, we're happy you found Seth to be so supportive during your experience here at Lexus of Cleveland. We are always more than happy to assist you if anything else comes up. Take care!

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