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Lexus of Henderson

Henderson , NV

Overview
Employees
Reviews
Vehicles
4.8
6,820 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,820 reviews

April 25, 2021

Fast most appreciative very polite wish dealership were like you thank you happy customer very thought worry next car I may buy from you customer lives in new mexico More

by SAMMYVIRG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Twala Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Faden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Pascual
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryon Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2021 -

Lexus of Henderson responded

Thank you for the great review, Sammy! We appreciate your support and are happy to hear that you had such a successful experience working with the Lexus of Henderson team. Drive safely, and we hope to see you again down the road!

April 25, 2021

Henderson Lexus always does a great job. Thank you to David Tortella in the service department . Happy with the service provided. Thank you! 1 1 More

by CLZT_1976
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Tortella
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Apr 26, 2021 -

Lexus of Henderson responded

It's our pleasure to assist you! Thank you so much for sharing this feedback about David and our Lexus of Henderson team. We look forward to your next visit with us.

April 24, 2021

I was very pleased with how clean my vehicle was prior to purchase. Paul and Kat were great to work with and made an out of state purchase seem less. More

by mtfltmedic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2021 -

Lexus of Henderson responded

Thank you so much for trusting us with this purchase! We are so glad to hear that Paul and Kat made your buying process go smoothly, even from a distance. Our team at Lexus of Henderson wishes you happy driving in your new car!

April 24, 2021

Tyler is amazing! He always takes great care of us and our two cars! So accommodating. Very professional and great service! Would highly recommend T More

by Gina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2021 -

Lexus of Henderson responded

Gina - Thank you so much for recommending Tyler! We are thrilled that you can depend on him to keep your vehicles running safely and smoothly. All of us here at Lexus of Henderson appreciate your support and business!

April 24, 2021

Best service department! Courteous thoughtful pros. We travel a distance for service, and were happy that Lexus Henderson fulfilled commitment ti have parts and loaner available. More

by ACH0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler, Service Manager
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Apr 26, 2021 -

Lexus of Henderson responded

Thanks for your confidence in Lexus of Henderson! We are proud to have earned your support!

April 24, 2021

Have purchased our fourth Lexus from Lexus of Henderson. We believe Lexus has the best value and reliability on the market. Lexus of Henderson has always been fair and have treated us with courtesy and re More

by VWALPWAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2021 -

Lexus of Henderson responded

Thank you for your continued support of Lexus of Henderson! We look forward to taking care of you next time!

April 24, 2021

Both Tyler and the gentleman who took the car from me, sadly I don’t remember his name I believe it begins with a J, Tyler ! Tyler would know! Both exceptional employees! Extremely courteous, took good ca More

by lynncapt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2021 -

Lexus of Henderson responded

Thank you for taking time to commend our Lexus of Henderson team. We are delighted to hear that Tyler provided excellent service to you and your vehicle. We appreciate you trusting us with your business and hope to see you again!

April 24, 2021

Great customer service, great dealership. Would highly recommend to anyone. From the time we walked if al the way thru, they paid attention to every detail, and they cared about their customers. More

by Jp
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

April 24, 2021

Brought my car in for the recall and ding and dent service. Service was wonderful gave a loaner car so I'm not sitting the dealer and wait. Thank you!i appreciated More

by VDLEUNG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you with your recall here at Lexus of Henderson, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

April 24, 2021

Excellent turn around timeCheck in was easy Loaner was Excellent turn around time Check in was easy Loaner was comfortable and equivalent to my car Picking up my car could have been better Service rep More

by RICKIKAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us this review and feedback. We do strive for exceptional service, and I do apologize for the mistake upon pick-up here. I will be sure to share this with my team and ensure we improve our attentiveness going forward. If there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Craig Kelly - Service Director - 702-228-7736

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