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Lexus of Henderson

Henderson , NV

4.8
6,854 Reviews
At Lexus of Henderson, we take as much pride in our customer service as we do in our vehicles. When you arrive, we'll go the extra mile to make sure your experience at our dealership is beyond compare!
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7736 Eastgate Road

Henderson , NV

89011

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Showing 6,854 reviews

May 15, 2020

Salesman was spot on. Patient, thorough, and real. Finance guy was real, and a lot in common. The entire team was spot on , on every level. Highly recommend. More

by dalttiger62
Recommend Dealer
Yes
Employees Worked With
Fabian Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Lexus of Henderson responded

We are delighted to earn your recommendation! Thank you so much for shopping with us at Lexus of Henderson. We hope that you are enjoying your new vehicle.

May 15, 2020

I am please with the selection I have.The color was as I requested. I had hoped for more discounts as a Costco member and military. More

by robertson1004
Recommend Dealer
Yes
Employees Worked With
Joshua Pascual
3.0
This rating includes all reviews, with more weight given to recent reviews.
Martrell Fantroy
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Lexus of Henderson responded

We're grateful for your feedback and are happy to have you as a Lexus of Henderson customer. I will be sure to share your review with my team.

May 15, 2020

New Lease As usual this dealership helped me with my old lease trade in and new lease. They had a good selection. This is my second time with this salesman so More

by C2A2V2E2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Dackow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torres
May 15, 2020 -

Lexus of Henderson responded

All of us are very grateful for your loyalty to Lexus of Henderson! We strive to help guests into the perfect vehicle and it makes us glad to hear that our sales team consistently hits the mark. Safe travels in your new ride!

May 15, 2020

Eldred was very nice and helpful however im unhappy with being sold a car that i have already had to fix twice i didnt want a car that i have to constantly repair like my old one. Im seriously considering c More

by LISETTEM011618
Recommend Dealer
No
Employees Worked With
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Nguyen
Jun 01, 2020 -

Lexus of Henderson responded

I'm sorry to hear that you are experiencing difficulties with your vehicle. I would be more than willing to discuss this with you to see what we can do to address your concerns. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? I'd appreciate the chance to speak with you directly. Thank you, Roy Hollinger - Service Director - (702) 228-7736

May 15, 2020

Great service and complimentary car wash, though some spots were missed. Despite current conditions things were pleasant and the service provider was accommodating with answering questions. More

by Stjliu17
Recommend Dealer
Yes
Employees Worked With
Stephen Diem
May 15, 2020 -

Lexus of Henderson responded

Thank you for the review and feedback! We are grateful for your business here at Lexus of Henderson, and we hope to get another opportunity to impress you down the road!

May 15, 2020

Great experience and efficient! I was dealing with Michelle Suson. She was a pleasure to work with and happy we made a deal! Would love to work with your dealership again, especiall More

by STEVE.KUPINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Lexus of Henderson responded

Hi Steve, thank you for leaving us such a great review! I will be sure to let Michelle know that she has earned your five-stars. Our team looks forward to seeing you at your next visit to Lexus of Henderson!

May 15, 2020

I just want to say thank you so much to all Lexus team members, You guys did a wonderful job and very outstanding customer service. I’m very appreciated and very satisfied with your job well done. I highl More

by NUUTATS
Recommend Dealer
Yes
Employees Worked With
Ms.Chantell Kraft
May 15, 2020 -

Lexus of Henderson responded

Thank you so much! It put a smile on our faces to read your kind words and we look forward to sharing your feedback with the rest of our Lexus of Henderson team. We appreciate your support!

May 15, 2020

Great Sales Experience Lexus of Henderson had a good selection of the vehicle that we were interested in driving....the sales consultant was friendly, and answered all our q More

by MKC1046
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eldred Obodai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Benjamin Nguyen
May 15, 2020 -

Lexus of Henderson responded

Thank you for your business and your kind review! We're elated that our team proved a 5-star buying experience for you. We hope to see you back at Lexus of Henderson in the future!

May 15, 2020

Buying a RX350L Have been looking since Dec 2019. Put in an order at the end oF December and it took til end of April 2020 to get the car. Was exactly what we order More

by PANNING1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Suson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2020 -

Lexus of Henderson responded

Thank you for shopping with Lexus of Henderson. We're pleased to hear that our team finally got you into the perfect vehicle! Congrats & safe travels!

May 14, 2020

Friendly and helpful at all levels All your team was great. Siri was the best and continues to be helpful. As will all car buying it took too long but that's the system. . More

by WBOTTS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sirui Xie
May 14, 2020 -

Lexus of Henderson responded

Thank you for taking the time to review Lexus of Henderson. We're grateful to have earned your business and look forward to seeing you in the future.

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