Lexus of Henderson

Regular Service I have been a long time customer with Lexus and Service is one of the reasons that I keep buying Lexus. I have owned in Chicago, Kansas City, and Las I have been a long time customer with Lexus and Service is one of the reasons that I keep buying Lexus. I have owned in Chicago, Kansas City, and Las Vegas and service is great at all locations. Staff is always helpful and friendly. More

Great Service! Talk about service with a smile. I was totally impressed by John, my service advisor. First time at this location and will definitely come back. Than Talk about service with a smile. I was totally impressed by John, my service advisor. First time at this location and will definitely come back. Thank you Lexus of Henderson... More

Incredible car buying experience! From the initial introduction, we felt welcomed and comfortable. It was not like other dealerships where you feel the pressure to buy or that the sale From the initial introduction, we felt welcomed and comfortable. It was not like other dealerships where you feel the pressure to buy or that the sales person is cold and just about selling at the highest price. Our sales person Was Tito and he was friendly, honest, and really listened to our needs when it came to what we were really looking for in a vehicle. He also quickly skipped the haggle and told us what he was able to do because like he mentioned “it’s about having your business for life” not just making a single sale. So we got the lowest price possible and it was truly A DEAL! Not only was Tito amazing, but everyone we came in contact with was warm and willing to help. Also, they made a couple promises and after the purchase they reached out to set up an appointment to fulfill the promises they had made! Honestly, it has been the best car buying experience of my life. It can be a bit of a drive for some (including me) but i promise it is well worth it! I will continue all my Lexus needs at this location despite the distance! More

WONDERFUL EXPERIENCE FROM START TO FINISH What a great experience!! We worked with Fabian to purchase the RX 450h and it could not have been nicer. The car sold itself but Fabian was so patien What a great experience!! We worked with Fabian to purchase the RX 450h and it could not have been nicer. The car sold itself but Fabian was so patient and attentive to my needs. He was so thorough and careful to go over all the options I wanted and ensured I chose the best car for me. Rich was a great help in finance and made the process painless. We will definitely be recommending this dealership to anyone in the market for a new car. A++ service and experience!! More

Great experience Great as always, I drive from the SW to this location because it’s always a wonderful experience. Appreciate the service and care. Thank you. Great as always, I drive from the SW to this location because it’s always a wonderful experience. Appreciate the service and care. Thank you. More

Second purchase Working with Jim Stone and Richard White has been a pleasure. We are planning of the next purchase in a few years. All the time consuming work was do Working with Jim Stone and Richard White has been a pleasure. We are planning of the next purchase in a few years. All the time consuming work was done on-line...made the purchasing activity pain-less. More

Did what they said. Said what they meant. My experience with car dealerships is probably the same as most - Buyer Beware! Not at Lexus of Henderson!! Fabian, Haddie and and Rich all did EXACTL My experience with car dealerships is probably the same as most - Buyer Beware! Not at Lexus of Henderson!! Fabian, Haddie and and Rich all did EXACTLY what they said they would do. I have been in sales for 30+ years, so I know excellent service when I see it. They made the process simple and smooth. My business and time were respected at every step. The quality of the vehicles is very HIGH, as is the value for Trade-Ins. The low things? Pressure, prices and hassle. Do yourself a favor and give Fabian a call. Make sure he has Rich and Haddie help you finalize the deal! These guys know their business and how to take care of picky customers. More

Dissapointed with how I was sold a car with multiple problem I bought my Hyundai Genesis from your dealership and at the time it had 17,000 miles i believe. I started having problems with it the very next day an I bought my Hyundai Genesis from your dealership and at the time it had 17,000 miles i believe. I started having problems with it the very next day and that is documented because i called Michael who sold me the car. My blind spot detectors did not work,my front parking assist did not work, and i eventually had to replace my front bumper because it was damaged. I ended up paying $2,500 in repairs on a car I had for about 6 months that i had bought with only 17,000 miles with a clean carfax (supposedly).. You guys dumped this car on me . I took it to my regular Hyundai dealership which i have used for almost 4 years and they showed me signs that this car had been in an accident. This was the worst experience of my life as far as car care. I expected a lot more from you because of your Lexus brand. I have not had issues since the repairs but i will be back if any of those problems occur again. Craig Kelly helped me along the way but took a long time to call me back. He would only call back right away once i called and complained to others. Otherwise he would get back to me in a week or two or not at all. More

Best car buying experience ever. From Michelle in internet sales to Rick in finance they were great! Made the car buying experience easy. Went out of their way to be helpful. From Michelle in internet sales to Rick in finance they were great! Made the car buying experience easy. Went out of their way to be helpful. More