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Lexus of Melbourne

Viera, FL

4.9
2,672 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,672 reviews

November 20, 2019

New car purchase. Mr. Keith Croft our sales person was very professional, he did a excellent job teaching us everything about out new NX 300. I would recommend my fri More

by anniesinclair46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole DeVos
Nov 22, 2019 -

Lexus of Melbourne responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience working with Keith. Have a great day!

November 20, 2019

Lexus NX 2020 Overall an exceptional purchasing experience. Very professional staff. Would highly recommend this dealership to anyone in the market for a vehicle. T More

by Sjknoles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Berins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Virginia Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TR Page, Nicole DeVos
Nov 22, 2019 -

Lexus of Melbourne responded

Thank you for sharing your experience and for noticing our efforts! Our staff works hard to go the extra mile for our valued customers! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

November 19, 2019

Excellent person! We came to your dealership, even tho we knew ahead of time that you had no UX 250 Hybrid on hand, because we wanted to keep our business local! We had More

by joecraig60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mandy Patterson
Nov 20, 2019 -

Lexus of Melbourne responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

November 19, 2019

Replacement Airbag Service work was done on schedule and complete on time. Dealership provided a loaner car which of course is very helpful when the car is being keep ov More

by Reef Chief
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2019 -

Lexus of Melbourne responded

We are glad everything was done on time and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 19, 2019

I have been dealing with Lexus of Melbourne for five years. Duane Labour has been my service rep. I depend on him and trust his judgement on all transactions Lexus of Melbourne in Viera and Mr Labour m More

by foxyduba
Recommend Dealer
Yes
Employees Worked With
Duane Labeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2019 -

Lexus of Melbourne responded

We are pleased to hear Duane always takes great care of you! Thank you so much for continuing to choose us for your service needs!

November 19, 2019

New Lexus purchase From the time we decided to visit the dealership on a spur of the moment our first meeting with John Cuestas was very friendly and informative. By th More

by jimfinigan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Cuestas
Nov 22, 2019 -

Lexus of Melbourne responded

Hello, thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. John will be very happy to hear about your kind words and high star rating! We do hope we can be of assistance again in the future. Take care!

November 18, 2019

New car fun Michael was very helpful with the entire process. He was patients and explained thing I wasn’t sure of. Had a great experience with Nicole. She explai More

by mjh07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole DeVos
Nov 20, 2019 -

Lexus of Melbourne responded

Hello, we are very happy we could provide you with a positive experience. We hope to see you soon!

November 17, 2019

Extremely happy! Our sales representative did an excellent job of highlighting all the features of the car, answering our questions, and most importantly, helping to s More

by dvan3748
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean MeGee and Juan Illera, Tom Hakimi
Nov 18, 2019 -

Lexus of Melbourne responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Melbourne! Please don't hesitate to reach out if there's anything additional we can do for you.

November 17, 2019

Always a great experience Jamie Coates is the most outstanding service rep that I have ever dealt with. She makes all her customers feel at ease and thoroughly explains what is More

by Monk01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Coates-Gantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2019 -

Lexus of Melbourne responded

We are so happy to read such a great review about Lexus of Melbourne! Please don't hesitate to reach out if there's anything additional we can do for you.

November 17, 2019

It was amazing!!!! I was treated with such respect and all were so very helpful to me . They were helpful in showing me what I was interested in seeing and driving. More

by jbnoble
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Berins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : FRANK LEE
Nov 20, 2019 -

Lexus of Melbourne responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

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