Lexus of Melbourne

AMAZING SERVICE This dealership is the best one I have visited so far. I came in only to test drive a vehicle, with the slight possibility of buying one, but I was on This dealership is the best one I have visited so far. I came in only to test drive a vehicle, with the slight possibility of buying one, but I was on the fence. I walked in the door of the dealership and was immediately greeted with a smile from the receptionist, who quickly got a salesman to assist us with our search. We worked with Tom Hakimi, and he was AMAZING. He was very knowledgeable and so kind. He took his time with us and had immense amounts of patience with my plentiful amount of questions, comments, and concerns. He let me test drive three vehicles and was simply wonderful the entire time. When it came down to narrowing my options down, he was very informative and was 100% real with our financial situation and expectations. I walked away with a 2015 Lexus NX 200t!! I've never been happier with a vehicle and the process to get there. What an amazing place!!!! Best way to end my Sunday, hands down. More

Always Exceptional Service We are always extremely pleased with the professional, friendly and exceptional service we receive from Mike Retz and Lexus of Melbourne! Mike always We are always extremely pleased with the professional, friendly and exceptional service we receive from Mike Retz and Lexus of Melbourne! Mike always works to accommodate our schedule and makes sure everything is done in a timely manner! Thank you Mike for going above and beyond our expectations! More

Friendly and Professional First time purchase from this dealership. Friendly, courteous and patient employees. Mandy was extremely knowledgeable and answered all questions thor First time purchase from this dealership. Friendly, courteous and patient employees. Mandy was extremely knowledgeable and answered all questions thoroughly. Shaun was also very helpful and courteous on our second visit. Would recommend this dealership! More

Exceptional Service Ruben and Lexus of Melbourne give exceptional service. They are always thorough and quick and give a loaner car if you request one in advance if your Ruben and Lexus of Melbourne give exceptional service. They are always thorough and quick and give a loaner car if you request one in advance if your car cannot be finished in one day. The last service I had came in under the price of what was quoted to me. More

Service experience Steve was very knowledgeable and friendly. Wait time was under an hour. Car was washed and vacuumed complimentary. Everyone was very accommodating. Steve was very knowledgeable and friendly. Wait time was under an hour. Car was washed and vacuumed complimentary. Everyone was very accommodating. Great experience as usual!!! More

Great car buying experience at Lexus of Melbourne Lexus of Melbourne and staff did a fantastic job in providing me a great experience when purchasing my new Lexus. Our guy Tom Hakimi was professional, Lexus of Melbourne and staff did a fantastic job in providing me a great experience when purchasing my new Lexus. Our guy Tom Hakimi was professional, friendly, very knowledgeable and a class act!! More

Elisa was Great!! Elisa explained everything to me and was very helpful with my service. I am going to request her again and again. Thank you very much! Elisa explained everything to me and was very helpful with my service. I am going to request her again and again. Thank you very much! More

Great service. Service department is excellent. The waiting area is pleasant making it easy to wait for my car to be ready. No pressure fir extra services. Service department is excellent. The waiting area is pleasant making it easy to wait for my car to be ready. No pressure fir extra services. More

Top shelf service Needed schedules service and planned to wait while the work was completed. The service personnel identified an issue (safsty-rrlated) during their rev Needed schedules service and planned to wait while the work was completed. The service personnel identified an issue (safsty-rrlated) during their review of the car. John informed me, provided the options and recommended the safest choice. The added work was completed --- and very quickly, too. More

“ A customer’s opinion “ After 5+ years dealing with Lexus of Melbourne, I continue to enjoy their professionalism and customer care. I’m pleased to compliment John Lohne for After 5+ years dealing with Lexus of Melbourne, I continue to enjoy their professionalism and customer care. I’m pleased to compliment John Lohne for his interest when I have a particular concern with my ES 350. Always can count on John to communicate any mechanical concerns to the “Guys behind the glass”. Robert Wiley More