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Lexus of Melbourne
Viera, FL
2,621 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,621 reviews
September 10, 2019
Car purchase at Lexus of Melbourne We had a great experience purchasing the car. Virgina was friendly, knowledgeable and has also provided follow up. I would totally recommend anyone We had a great experience purchasing the car. Virgina was friendly, knowledgeable and has also provided follow up. I would totally recommend anyone to shop the Melbourne Lexus Dealership. More
by Laurabingham
Employees Worked With
Helpful September 09, 2019
Very pleasant experience. Tom Hakimi showed us his expertise by focusing on every detail of the transaction. We are very pleased with the car buying experience at Lexus of Mel Tom Hakimi showed us his expertise by focusing on every detail of the transaction. We are very pleased with the car buying experience at Lexus of Melbourne. More
by imd
Employees Worked With
Tom Hakimi
September 08, 2019
VERY GOOD SERVICE--WAS SURPRISED THE DETAILING TOOK SO LONG THE DETAILING WAS THE BEST AND THE MOST THROUGH THAT I HAVE EVER HAD. HATS OFF TO THE CREW THAD DID THE WORK! OVER THE YEARS WE HAVE HAD THE CAR TH THE DETAILING WAS THE BEST AND THE MOST THROUGH THAT I HAVE EVER HAD. HATS OFF TO THE CREW THAD DID THE WORK! OVER THE YEARS WE HAVE HAD THE CAR THE SERVICE HAS BEEN OUTSTANDING. More
by BILL WELCH
Employees Worked With
Other Employees :
Nicole DeVos, Shane Singer, Mikel Retz
September 08, 2019
What an Experience! Rob LaMarr is the person to go to at Lexus of Melbourne. He really takes an interest in his craft. With his experience and expertise you are immedia Rob LaMarr is the person to go to at Lexus of Melbourne. He really takes an interest in his craft. With his experience and expertise you are immediately at ease with him and the buying process. If you want someone who is honest and cares about your new car needs and experience see Rob! More
by docponder
Employees Worked With
September 07, 2019
Mike Retz review Mikel Retz has been our service advisor since 2015. His knowledge and professionalism is excellent. My wife Nancy and I are always very comfortable d Mikel Retz has been our service advisor since 2015. His knowledge and professionalism is excellent. My wife Nancy and I are always very comfortable dealing with Mike, asking questions and enjoy his friendly demeanor. More
by Rick Peterson
September 07, 2019
Very Good Steven was very helpful, getting my vehicle in for service the very next day. He stayed to finish assisting me after all other coworkers in his area l Steven was very helpful, getting my vehicle in for service the very next day. He stayed to finish assisting me after all other coworkers in his area left for the day, making sure I had a loaner vehicle. He kept me up to date while my car was being serviced and was just as helpful upon my departure. Thank you for a great customer service experience. More
by BerlyRN
Employees Worked With
Steven Lasker
September 03, 2019
Awesome Service We had a Wonderful experience purchasing our Lexus RX 350. Mandy was so helpful and went out of her way to provide exceptional service to us. This is We had a Wonderful experience purchasing our Lexus RX 350. Mandy was so helpful and went out of her way to provide exceptional service to us. This is our 2nd car that we have purchased from this Lexus dealership and we couldn't be happier with the service that we have received during our 1st Lexus ownership through our service advisor John Lohne. This exceptional service was the reason we purchased another Lexus from this dealership. Thank you! More
by Vicki
September 01, 2019
He went the extra mile Robert Lamar was the best salesman we have ever encountered he went the extra mile as far as the paperwork that he would not of had to have done for Robert Lamar was the best salesman we have ever encountered he went the extra mile as far as the paperwork that he would not of had to have done for us More
by Silverfox
Employees Worked With
August 30, 2019
Amazing! Thank you to everyone at Lexus of Melbourne, especially Virginia Poole, who did an extraordinary job. I appreciate all the staff there.... You all ar Thank you to everyone at Lexus of Melbourne, especially Virginia Poole, who did an extraordinary job. I appreciate all the staff there.... You all are wonderful! This has been the best experience I have ever had when purchasing a vehicle. Thank you again for going above and beyond. More
by winelover482003
August 29, 2019
Awesome service From the time that I arrived until the time I left, everything was perfect. I was greeted with a smile and offered refreshments while I waited, not t From the time that I arrived until the time I left, everything was perfect. I was greeted with a smile and offered refreshments while I waited, not to mention an awesome massage chair in the waiting room. When I went out to pick up my Lexus it was immaculate. I can always count on Elisa to take care of things. More
by Lexusrich
Employees Worked With
Elisa Falcon
