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Lexus of Melbourne

Viera, FL

4.9
2,675 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,675 reviews

October 02, 2019

Impressed, As Always Yesterday was the first scheduled service on my 2019 Lexus NX300h. I was impressed by John's thoroughness and attention to detail regarding my first More

by PhysicsGuru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Hoye, Mikel Retz
Oct 03, 2019 -

Lexus of Melbourne responded

Hello, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

October 01, 2019

Car Buying Made Easy We hadn't planned on buying a car that day but went in for a look and fell in love with one. We then expected the hassle of trying to come to an agr More

by tyty333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The closing person/finance person was also very nice and knowledgeable. Not sure of her name., John Cuestas
Oct 03, 2019 -

Lexus of Melbourne responded

Congratulations on your new vehicle! We're glad to hear John delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 01, 2019

Fantastic and fast Top notch sales person. Easy to work with. My husband is on his 4th Lexus from other dealerships and this was by far the best experience we have ever More

by A
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Berins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole DeVos, . ., Mandy Patterson
Oct 03, 2019 -

Lexus of Melbourne responded

Thank you for your positive review. We're glad to hear that you found Nicole here at Lexus of Melbourne so helpful in the purchase of your new vehicle. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

October 01, 2019

Keith Croft I have given Keith five stars because of his tireless effort and patience in assisting me to buy my new Lexus. He was personable and professional thro More

by edichele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Lexus of Melbourne responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly to Keith. Thank you! We look forward to exceeding your expectations on your next visit.

September 30, 2019

Straight Forward Honest Experience I am not a fan of buying cars. I never have been. But Rob LaMarr and Lexus Of Melbourne made the process easy. The process was straight forward and ho More

by cptjeffjohnson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Lexus of Melbourne responded

Thank you for your positive review. We're glad to hear that you found our team here at Lexus of Melbourne so helpful in the purchase of your new vehicle. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Lexus of Melbourne!

September 30, 2019

Lexus of Melbourne and Frank Lee Lexus of Melbourne is the best! Very attentive to what you are looking for in a vehicle, working with you during your search and through to the purcha More

by Sfritz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hakimi, FRANK LEE
Oct 03, 2019 -

Lexus of Melbourne responded

Thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

September 30, 2019

Best car buying experience! We have purchased 5 vehicles from Rob LaMarr and we would not go to anyone else. He is honest, knowledgeable and works hard for his customers. We love More

by NGDOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2019 -

Lexus of Melbourne responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 30, 2019

Happy Customer On our first visit, we were walk-in customers and Tom Hakimi greeted us right away. After we told him what model we were interested in test driving, h More

by TomR1
Recommend Dealer
Yes
Employees Worked With
Tom Hakimi
Oct 03, 2019 -

Lexus of Melbourne responded

Here at Lexus of Melbourne, we understand your time is valuable, Tom. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

September 30, 2019

Great experience Another exceptional experience at Lexus of Melbourne. Tom is a great Sales Rep and I recommend him and the dealership for your Lexus needs. Worked wit More

by matthew.brait
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hakimi
Oct 03, 2019 -

Lexus of Melbourne responded

Matthew, thank you for your positive review. We're glad to hear that you found Tom here at Lexus of Melbourne so helpful in the purchase of your new vehicle. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

September 29, 2019

Service dept Steven Lasker is a great service manager. He gives 110 % every time I come in. You have a great manager. He makes the customer feel special. More

by Viking 20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Singer, Steven Lasker
Oct 03, 2019 -

Lexus of Melbourne responded

We're glad to hear our staff took such great care of you! Here at Lexus of Melbourne we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

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