Lexus of Melbourne

Routine Maintenance I scheduled an appointment online and a loaner car to be brought to my work. Elisa Falcon took great care of me just as she usually does. She is also I scheduled an appointment online and a loaner car to be brought to my work. Elisa Falcon took great care of me just as she usually does. She is also courteous and professional. Jonathan brought me a loner car. He too was courteous and professional. Frank, who remembered me from a year ago, was friendly and professional. We have purchased three cars at this Lexus, from Micheal Green. We’ve always receive good service. That’s why we keep coming back. More

Overall rating of Lexus of Melbourne John Lohne has service all three of my Lexus'. John is the best, always making me feel welcome and appreciated. He is one of the two main reasons I John Lohne has service all three of my Lexus'. John is the best, always making me feel welcome and appreciated. He is one of the two main reasons I buy vehicles from Lexus of Melbourne. The other reason is I am waiting for Mr. Page, the owner, to come to my home at 4:00 am and cook eggs as he does in the Lexus of Melbourne TV commercial. Only kidding, I will only do business with this dealership. More

Very satisfied customer This was my second purchase at Lexus of Melbourne and the experience was truly great. I went back because of the great service I've had since my first This was my second purchase at Lexus of Melbourne and the experience was truly great. I went back because of the great service I've had since my first purchase. This is an outstanding dealership and it is very customer focused. Wouldn't go anywhere else. More

Excellent, no issues Everything went as planned, when there was additional work required I was contacted and it was explained. Car was ready when promised. Elisa provide Everything went as planned, when there was additional work required I was contacted and it was explained. Car was ready when promised. Elisa provides excellent Service. More

Exceptional service Prompt attention when you arrive Service representative ready to review your needs Able to access service history from other Lexus dealers, we are s Prompt attention when you arrive Service representative ready to review your needs Able to access service history from other Lexus dealers, we are snowbirds Completed on time First class customer lounge More

"Wonderful Experience" This is our first Lexus purchase. What a pleasure it was. Virginia Poole was great along with everyone else that assisted us. We are new to the area This is our first Lexus purchase. What a pleasure it was. Virginia Poole was great along with everyone else that assisted us. We are new to the area and it is so refreshing to see such great customer service. More

Service is next to none! Its always such a pleasure to come to Lexus of Melbourne for the periodic maintenance on my 2007 ES 350! Jaime and Duane are the BEST! They always pro Its always such a pleasure to come to Lexus of Melbourne for the periodic maintenance on my 2007 ES 350! Jaime and Duane are the BEST! They always provide such wonderful accommodating service. When my vehicle required more work, I was able to keep the loaner for as long as needed. Keep up the excellent work! Welcome back Jaime! More

Airbag recall The way the recall was handled validated why I love this dealership! My previous car was not a Lexus. The way that dealership handled that recall th The way the recall was handled validated why I love this dealership! My previous car was not a Lexus. The way that dealership handled that recall they handled that recall was so poor it prompted my immediate purchase of a Lexus. Elisa made it easy and beyond accommodating. My car was clean and filled with gas! I'm with you!! Thank you More

Ruben Bustos excellent service writer. Ruben was very helpful, talked to me like what I had to say matter. Helped me with my lost key warranty. Made sure that the service I excepted was co Ruben was very helpful, talked to me like what I had to say matter. Helped me with my lost key warranty. Made sure that the service I excepted was completely done. I would like to deal with him for my service all of the time. Thank you Ruben More

Helpful, friendly, both likable and professional The salespeople were beyond attentive and courteous. They were helpful and concerned about meeting my needs. I like the idea that I get to continue in The salespeople were beyond attentive and courteous. They were helpful and concerned about meeting my needs. I like the idea that I get to continue interacting with Virginia Poole as time goes on. I’m very impressed with Lexis of Melbourne. More