Lexus of Melbourne

A+ Dealership I was in the market for a Certified Lexus and Melbourne Lexus was my first stop. Although at the initial visit they did not have what i eas looking f I was in the market for a Certified Lexus and Melbourne Lexus was my first stop. Although at the initial visit they did not have what i eas looking for I was impressed with the salesman, Shane Singer, and the dealership. I went back a second time and again couldn’t make up my mind. I told Shane exactly what i eas looking for and he told me he’d be in touch. Two days later I received a call from Shane telling me of a trade that came in that he thought i would like. And he was right...bought it that day. Very imperessed with this dealership and Shane as well as the other professionals i dealt with through this transaction. Thank you! More

Scheduled Service As always Mikel is helpful and accommodating - he's a consummate professional. I've been bringing my car here for service for every single service int As always Mikel is helpful and accommodating - he's a consummate professional. I've been bringing my car here for service for every single service interval since I purchased it in the Fall of 2008 - that should tell you something about me any my loyalty to you and Lexus... More

Servíce This dealership is committed to accurate service and Mike Retz consistently delivers on that commitment. I would highly recommended Mike and this team This dealership is committed to accurate service and Mike Retz consistently delivers on that commitment. I would highly recommended Mike and this team to anyone with complete peace of mind. More

Superb Dealership/ Sales Person We are extremely pleased with our experience at your dealership and with your sales representative - Tom Hakimi. We had not intended to purchase our L We are extremely pleased with our experience at your dealership and with your sales representative - Tom Hakimi. We had not intended to purchase our LS-500 on the first visit, but the reception and accommodation by Tom and the other staff we dealt with - Mike Retz and Juan Illera - made it very easy to make a quick decision. We would especially like to thank Tom and Mike for agreeing to fix a previously unnoticed cosmetic blemish on the LS-400 front air dam after the sale was concluded. It really shows the commitment of your dealership to customer satisfaction. More

45,000 mile maintenance The service representative recommended and advised me on my service. The service was professionally performed and fairly quick. The service rep did ad The service representative recommended and advised me on my service. The service was professionally performed and fairly quick. The service rep did advise me that I’m close on tires and brakes. He had the tire and brake measurements. He also had the price that it would cost to get those items fixed. I really appreciated his knowledge and having all the information on-hand. The prices were very competitive plus you have the confidence that Lexus IS doing the work. I’m getting the work done on the next visit. I appreciate the heads up. Great service. More

Car Purchase I just traded my 2012 GX 460 for a new 2019. I had the assist of Shaun Bororg to assist me. Shaun assisted me at all hours (even on his day off) as I just traded my 2012 GX 460 for a new 2019. I had the assist of Shaun Bororg to assist me. Shaun assisted me at all hours (even on his day off) as I'm in health care and have crazy hours. He made sure to get what I wanted for the car, and made getting in/getting out as quick as possible for me. I would certainly recommend him for anyone wanting to buy a lexus. Nicole DeVos sold me the GX 2012, and she was excellent then, and excellent this time as well with going through all the business aspects of the transaction. More

Outstanding Dealership We purchased a 2018 RX350L, our first SUV but our 5th Lexus. Three of them from this dealership. For the past 8 years we have had our vechicles servi We purchased a 2018 RX350L, our first SUV but our 5th Lexus. Three of them from this dealership. For the past 8 years we have had our vechicles serviced with you. John Lohne has been our service consultant and we could not be happier with his service! John goes out of his way to make sure we are always taken care of. Our latest purchase of the SUV, we had the pleasure of working with Virgina and it was the most amazing experience ever. We have never had such a more warm, knowledgeable, caring sales consultant ever. Virgina went out of her way to make the purchase a pleasurable and joyful experience from day of purchase to continued follow ups. Lexus of Melbourne is very fortunate to have such an amazing staff, from sales to finance to service. Please keep up the great service. Your facility is warm and welcoming, you are always made to feel special. Thank you. Sincerely, Toby & Jerry Oswald Melbourne Beach, Fl. More

our new 2018 RX450H Must admit, at first, buying our new RX450H started out shaky, (the salesman left after our first day shopping) but Shane Singer turn it around. He ha Must admit, at first, buying our new RX450H started out shaky, (the salesman left after our first day shopping) but Shane Singer turn it around. He had us check out 3 different RX450H and when we decided, negotiations were smooth and easy. More

Great Service John worked me in on short notice for my 5,000 mile service. He always keeps me well informed as to what is going on. John worked me in on short notice for my 5,000 mile service. He always keeps me well informed as to what is going on. More

Incomparable Experience I needed to return 2 leased Lexus' by December 4th, and purchase a new car at the same time. Shaun Bozorg was my sales representative, and because my I needed to return 2 leased Lexus' by December 4th, and purchase a new car at the same time. Shaun Bozorg was my sales representative, and because my husband had broken his hip and was in rehab, it was necessary for me to accomplish this exchange in the least amount of time. Not only did Shaun order my new car to my exact specifications and accept the return of my 2 leased vehicles, but my new car arrived earlier than expected. Shaun had all the paperwork ready and handled everything in record time, allowing me to complete my transactions expeditiously and return home. We have purchased many cars from Lexus of Melbourne, and not only do I highly recommend the dealership, but also Shaun who made it all so easy. More