Lexus of Melbourne

Awesome Buying Experience! Everyone we dealt with from the time we walked in to the time we took delivery were extremely courteous! Shane took as long as we needed going over a Everyone we dealt with from the time we walked in to the time we took delivery were extremely courteous! Shane took as long as we needed going over all the options on the vehicle, and explained how the dealership took care of the Lexus family. Am looking forward to such a rewarding relationship with a wonderful dealership! More

Professional & superb customer service Keith Croft was an excellent salesman, very knowledgeable and professional, made my purchase of Lexus IS200 so easy and stressfree. The customer serv Keith Croft was an excellent salesman, very knowledgeable and professional, made my purchase of Lexus IS200 so easy and stressfree. The customer service throughout the purchase was stellar. Although I purchased a used vehicle I was made to feel very appreciated. More

Awesome Friendly staff; no pressure sales; a real pleasure ! Will buy again . Great location. Able to take the car for a test drive without sales staff. Th Friendly staff; no pressure sales; a real pleasure ! Will buy again . Great location. Able to take the car for a test drive without sales staff. Thank you for the experience. More

First lexus Rob was great! He showed me several vehicles. Took time to understand my needs. Make sure I understood the benefits of being part of the Lexus family Rob was great! He showed me several vehicles. Took time to understand my needs. Make sure I understood the benefits of being part of the Lexus family. And I drove away knowing as much as I could about my new Lexus! More

Flexible service Steve was helpful in securing a loaner car for me although I hadn’t reserved it at time of appointment. This was very helpful and allowed me to get to Steve was helpful in securing a loaner car for me although I hadn’t reserved it at time of appointment. This was very helpful and allowed me to get to work in a timely manner. More

Great hospitality I gave 5 stars because I've always received quality service and Steven is always so kind. I'm driving to VA in a couple weeks and he reassured me that I gave 5 stars because I've always received quality service and Steven is always so kind. I'm driving to VA in a couple weeks and he reassured me that my Lexus would get me to VA and back to FL safely. I also appreciate the heads up Steven gave me on my tires and alignment so I can prepare for that, at time of next service. More

Thank you! We are a one-car family and depend on our 2010 Lexus. Until we are ready for a new one, we're coming to you to keep it in great shape. Thank you! We are a one-car family and depend on our 2010 Lexus. Until we are ready for a new one, we're coming to you to keep it in great shape. Thank you! More

Fast Friendly Service This is our second Lexus from this dealership and we wouldn't consider having it serviced anywhere else. John Lohne lets us know if anything is less This is our second Lexus from this dealership and we wouldn't consider having it serviced anywhere else. John Lohne lets us know if anything is less than perfect to make sure our car is always safe and the ride is comfortable. More

Concierge personal service! Driving up to the service area is as pleasant as driving up to ones own home. You are quickly greeted with an agent who escorts you to your personal Driving up to the service area is as pleasant as driving up to ones own home. You are quickly greeted with an agent who escorts you to your personal service representative - in our case, Mikel Retz. Mikel quickly and professionally listens to your needs and immediately dispatches a technician to assist. Just a great experience that redefines "service" in the auto industry. More

Absolutely Wonderful! Bob McGivney was amazing to work with! He went above and beyond. He knew we were looking for a used van and every time one came in he took his time a Bob McGivney was amazing to work with! He went above and beyond. He knew we were looking for a used van and every time one came in he took his time and contacted us. We are so thankful that a beautiful van came in. Bob took care of everything to make this used car purchase absolutely perfect! We hope to be able to work with him again soon! More