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Lexus of Melbourne
Viera, FL
2,621 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,621 reviews
September 12, 2018
Service maintenance visit to Lexus Melbourne I am always pleased with the service that I receive at Lexus of Melbourne. John Lohne keeps me updated on when my car needs to be serviced, and he an I am always pleased with the service that I receive at Lexus of Melbourne. John Lohne keeps me updated on when my car needs to be serviced, and he and the technicians always provide me with the recommended service needs and issues. They are all very professional and the experience at the dealership is always good. Keep up the impeccable service! More
by The Messels
Employees Worked With
Helpful September 11, 2018
The BEST The best Lexus Dealership, I’ve been to, travelled a lot and used at least 8 different dealerships, Melbourne is the BEST. So happy I found you. Th The best Lexus Dealership, I’ve been to, travelled a lot and used at least 8 different dealerships, Melbourne is the BEST. So happy I found you. Thank you Michael Green, Reuben and Nicole. More
by Cargirl
September 11, 2018
A Service Department that Outscores Any Other Car Dealership Elisa Falcon is a consummate professional in customer relations at Lexus of Melbourne. She is able to ensure the process of repairing your car is as Elisa Falcon is a consummate professional in customer relations at Lexus of Melbourne. She is able to ensure the process of repairing your car is as painless as possible. From her welcoming smile to the offer of water to go it is always a pleasure to work with her. More
by Lynne
Employees Worked With
Elisa Falcon
September 11, 2018
Outstanding Mike Retz has been our service adviser for all of our three Lexus automobiles. We have been going there for a least 10 years. Mike Retz always goes Mike Retz has been our service adviser for all of our three Lexus automobiles. We have been going there for a least 10 years. Mike Retz always goes above and beyond to make the repair process seamless. He is the absolute best. Customer for life. More
by Camilla365
Employees Worked With
Mike Retz
September 11, 2018
Could not have asked for a better experience! Tom was a complete professional from beginning to end. He made our first Lexus of Melbourne experience a great one! Look forward to being a part of th Tom was a complete professional from beginning to end. He made our first Lexus of Melbourne experience a great one! Look forward to being a part of the Lexus family for years to come. More
by NewLexusOwner
Employees Worked With
Tom Hakimi
September 11, 2018
Excellent I love the service, they come to me and pick up my car and leave a loaner so that mine can be serviced, Mike has always been extreamly helpful and qui I love the service, they come to me and pick up my car and leave a loaner so that mine can be serviced, Mike has always been extreamly helpful and quick on all matters. I my busy days this service is extremely important to my time! More
by Flintlock
September 11, 2018
A very fabulous and professional experience. Michael Green, our Technology Specialist, was excellent. He was very knowledgeable and patient. Michael guided our buying experience which made us fe Michael Green, our Technology Specialist, was excellent. He was very knowledgeable and patient. Michael guided our buying experience which made us feel very well cared for. He went above and beyond to do anything and everything towards helping us make the right decision. Michael is "Top Gun" quality. More
by hobbs123
Employees Worked With
September 11, 2018
6-month service Outstanding visit. John Lohne, my service representative, was friendly and efficient. My service was timely. The chocolate donuts and fresh coffee wer Outstanding visit. John Lohne, my service representative, was friendly and efficient. My service was timely. The chocolate donuts and fresh coffee were a tasty perk. Excellent visit. More
by bcaywood
Employees Worked With
September 11, 2018
2007 GX 470 Mike was Awesome!!! Best salesman I have ever dealt with and I had purchased numerous used and new vehicles! Stayed late on Labor Day to send me pic Mike was Awesome!!! Best salesman I have ever dealt with and I had purchased numerous used and new vehicles! Stayed late on Labor Day to send me pics and Carfax. Great guy!! Dealership is beautiful and all staff encountered were welcoming. Best buying experience!! More
by 07 gx470
Employees Worked With
September 10, 2018
Best Move Ever!!! I couldn't be happier with my experience at Lexus of Melbourne. Thank you Michael Greene for making this moment amazing. It was easy and everyone was I couldn't be happier with my experience at Lexus of Melbourne. Thank you Michael Greene for making this moment amazing. It was easy and everyone was helpful and celebrated with me. THIS WAS MONUMENTAL FOR ME!!! Thank you Lexus of Melbourne for EXCELLENT service and the best salesman ever, Michael Greene!!! More
by Divine
