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Lexus of Melbourne

Viera, FL

4.9
2,672 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,672 reviews

September 19, 2018

Winning Service Always excellent service. Both our cars are Lexus purchased from Lexus of Melbourne and John Lohne has been our go-to guy for our service needs. All h More

by 2Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2018 -

Lexus of Melbourne responded

Hello, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

September 18, 2018

Professional & superb customer service Keith Croft was an excellent salesman, very knowledgeable and professional, made my purchase of Lexus IS200 so easy and stressfree. The customer serv More

by Kiki1112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Illera
Sep 19, 2018 -

Lexus of Melbourne responded

We're happy you found our staff to be so supportive during your experience here at Lexus of Melbourne. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 18, 2018

Easy Breezy No pressure, professional and courteous service. Went in for a recall and ended up purchasing a newer vehicle. Seamless and very easy and Shaun was More

by salgal5555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Bozorg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2018 -

Lexus of Melbourne responded

Hello, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 18, 2018

We love our new ES350 We love our new 2019 ES350! Our salesman, Tom Hakimi, was wonderful and we would return to this dealership again because of the great service. More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hakimi
Sep 21, 2018 -

Lexus of Melbourne responded

Ed, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! Take care!

September 17, 2018

Awesome Buying Experience! Everyone we dealt with from the time we walked in to the time we took delivery were extremely courteous! Shane took as long as we needed going over a More

by kiwismom40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Singer
Sep 19, 2018 -

Lexus of Melbourne responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Lexus of Melbourne. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

September 16, 2018

Thank you! We are a one-car family and depend on our 2010 Lexus. Until we are ready for a new one, we're coming to you to keep it in great shape. Thank you! More

by HeinzelLexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Lasker
Sep 19, 2018 -

Lexus of Melbourne responded

Hello, we are so happy to read such a great review about Lexus of Melbourne! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2018

Awesome Friendly staff; no pressure sales; a real pleasure ! Will buy again . Great location. Able to take the car for a test drive without sales staff. Th More

by Kimberly88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2018 -

Lexus of Melbourne responded

Kimberly, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. Until the next time we meet, take care!

September 16, 2018

Flexible service Steve was helpful in securing a loaner car for me although I hadn’t reserved it at time of appointment. This was very helpful and allowed me to get to More

by Cflen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Lasker
Sep 19, 2018 -

Lexus of Melbourne responded

Hello, we are so happy to read such a great review about Lexus of Melbourne! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2018

Great hospitality I gave 5 stars because I've always received quality service and Steven is always so kind. I'm driving to VA in a couple weeks and he reassured me that More

by VetTech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Lasker
Sep 19, 2018 -

Lexus of Melbourne responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 16, 2018

First lexus Rob was great! He showed me several vehicles. Took time to understand my needs. Make sure I understood the benefits of being part of the Lexus family More

by AliM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2018 -

Lexus of Melbourne responded

Hi Alim, thank you for taking the time to leave a review for us at Lexus of Melbourne. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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