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Lexus of Melbourne

Viera, FL

4.9
2,672 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,672 reviews

August 15, 2018

My RX350 I can't say enough about Tom Hakimi. He was wonderful to work with. He worked with me to find the right color combination. I wanted to purchase a l More

by Stip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hakimi
Aug 17, 2018 -

Lexus of Melbourne responded

Dear Stip, We are very happy you are thrilled with your RX 350, your patience and Tom's perseverance certainly paid off. Tom is a first class professional, his dedication to customer service is truly remarkable. Please remember our free weekly car wash and free pick up and delivery for service.

August 15, 2018

pleasant experience good auto, good price, good people, worth the ride, good follow up. It was a very pleasant ride from our home in Ocoee to the showroom in Viera. That More

by perrymarc
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : reception lady who talked me in. financial person who explained the process
Aug 17, 2018 -

Lexus of Melbourne responded

Dear perrymarc, Welcome to the Lexus of Melbourne Family. We are very appreciative that you traveled from Ocoee to purchase your car. Thank you for your glowing review, Alex is committed to Elevating your Experience; his product knowledge and customer service are exceptional. Whenever your are in the area, please remember our free car wash.

August 14, 2018

Very Professional, also a fun experience From the moment we met Bob McGivney, we knew we would have a great experience. We wanted pre-owned in a specific price range, Bob never tried to get u More

by rldmcm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I believe his name was Shawn McGee, Nicole DeVos
Aug 14, 2018 -

Lexus of Melbourne responded

Dear rldmcm, Thank you for choosing Lexus of Melbourne. We deeply appreciate you sharing your great and wonderful experience. Bob and Nicole are first class professionals and Sean McGee is a superb Sales Manager; they are dedicated to the highest standard of customer satisfaction. Please remember our free car wash and free pick up and delivery for service.

August 12, 2018

Great internet sales experience Found my car via Carfax inquiry . With assistance from Keith I was able to purchase the next day.my first time using the internet to find a car. I'll More

by Sandee c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2018 -

Lexus of Melbourne responded

Dear Sandee c, We are very pleased Keith was able to assist you with the purchase of your car, via our website. Thank you for choosing Lexus of Melbourne, we appreciate you sharing your great experience. We are committed to Elevating your car buying Experience. Please remember our free weekly car wash and free pick up and delivery for service.

August 11, 2018

Bought a new LC500 I had my previous Lexus serviced at this dealership. I was looking for a new car I did an internet search. I was contacted by Shawn and he was not pus More

by Lexuslc500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Bozorg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2018 -

Lexus of Melbourne responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 11, 2018

Great buying experience. Really had good time at dealership. Everyone was very friendly and willing to help. Keith Croft did a great job explaining all the features on my new More

by Joel13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2018 -

Lexus of Melbourne responded

Dear Joel13, Thank you for choosing Lexus of Melbourne. We greatly appreciate your review, and are very p;eased you had a good time here at the dealership. Keith is a wealth of knowledge in all aspects of the product and dealership offers. Our finance department prides itself on customer satisfaction; cognizant of your time making the process quick and easy. Please remember our free weekly car wash and free pick up and delivery for service.

August 10, 2018

Great customer care Virginia took her time with us making sure all of our questions and concerns were answered. Before my car even arrived to the dealership she answered More

by cdhouse816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virginia Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun McGee , Nicole DeVos
Aug 10, 2018 -

Lexus of Melbourne responded

Dear cdhouse816, Welcome to the Lexus Family, and thank you for choosing Lexus of Melbourne. Virginia, Nicole, Shaun McGee and everyone at the dealership appreciates your glowing review. Virginia is a first class professional, dedicated to the highers standard of customer satisfaction. Please remember our free weekly car wash and free pick up and delivery for service.

August 10, 2018

Beautiful dealership The dealership is so nice from the showroom to the large waiting area with comfy furniture and large tv Also beverages while you wait and cookies. Ju More

by es350 gail
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole DeVos
Aug 10, 2018 -

Lexus of Melbourne responded

Dear es350 gail, Welcome to the Lexus Family, and thank you for choosing Lexus of Melbourne. Bob, Nicole and the Lexus Team truly appreciate you sharing your positive experience. Next visit, be sure to enjoy our massage chairs in the service lounge. Please remember our free weekly car wash and free pick up and delivry for service.

August 09, 2018

THE BEST I contacted three local Lexus dealers via email. Keith Croft at Lexus of Melbourne was the only one to reply with a personally written email. I let hi More

by DannyC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole DeVos
Aug 10, 2018 -

Lexus of Melbourne responded

Dear DannyC, Thank you so much for choosing Lexus of Melbourne. We truly appreciate your glowing review and resounding endorsement of Keith and the dealership. Keith and Nicole are distinguished professionals, completely committed to your satisfaction. We value your business and look forward to a continued relationship. Please remember our free weekly car wash and free pick up and delivery for service, within a 100 mile radius of Viera.

August 09, 2018

Great buying experience I bought by Toyota Corolla from this dealership because of the great service department that I visited in the past. Both Robert and Tom were great an More

by Cherylkelly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Hakimi
Aug 10, 2018 -

Lexus of Melbourne responded

Dear Cherylkelly, Thank you for choosing Lexus of Melbourne. We appreciate you sharing your experience with us. Tom and Rob are dedicated professionals, focusing on your satisfaction and Elevating your Experience. Please remember our free weekly car wash and free pick up and delivery for service.

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