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Lexus of Melbourne

Viera, FL

4.9
2,672 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,672 reviews

July 19, 2018

"Found a Great Team" When we relocated to Viera last year we were delighted to discover that Lexus of Melbourne was only a few miles from home. Our last dealer was 110 m More

by Oberst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hakimi, Elisa Falcon
Jul 25, 2018 -

Lexus of Melbourne responded

Dear Oberst, Welcome to the neighborhood and thank you for choosing Lexus of Melbourne. Your ninth vehicle and fifth 450H.. WOW your loyalty is very much appreciated.Tom is first-class professional, committed to Elevating your Experience. We are certain you will enjoy a continued relationship with Elisa, she is a dedicated and diligent service adviser. Should you have any questions or require further assistance; you need only to call or stop into the dealership. Please remember our free weekly car wash and free pick up and delivery for service.

July 18, 2018

from LX to RX After driving a Lexus LX for 15 years, Lexus of Melbourne made our transition to the 2018 RX as seamless as possible. Many thanks to all for your pat More

by sherry2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Moriarty
Jul 18, 2018 -

Lexus of Melbourne responded

Dear Sherry2018, Thank you so much for your loyalty to Lexus of Melbourne. We are very pleased your transition was seamless; John Moriarty is a true professional and dedicated to offering an experience of excellence. John Lohne is one of our top service advisers who possesses a long history of excellent customer service. Please remember our free weekly car wash and free pick up and delivery for service.

July 18, 2018

Great experience It was a great experience leasing a car at Lexus of Melbourne. Michael Green was very helpful, knowledgeable and pleasant at all times. I really recom More

by Lupo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2018 -

Lexus of Melbourne responded

Dear Lupo, Welcome to the Lexus Family, and thank you for choosing Lexus of Melbourne. We appreciate your review, we are very pleased that you had such a pleasant experience. Michael is one of our top Sales Consultants, dedicated to elevating your expectations. Please remember our free weekly car wash and free pick up and delivery for service. Please do not hesitate to call should you have any further questions or require assistance.

July 18, 2018

Pure pleasure I arrived for my service to the warm smiling face of Elisa and she handled everything with my car while I drank a soda and got a massage in the waitin More

by Lexusrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elisa Falcon
Jul 19, 2018 -

Lexus of Melbourne responded

Dear Lexusrich, Thank you very much for your kind review. Elisa is a true professional and always offers a warm and caring standard of service. We appreciate your business and loyalty to Lexus of Melbourne. We hope you are utilizing our free weekly car wash. Again,many thanks; Elisa and the Lexus of Melbourne Service Team.

July 17, 2018

Lexus Customer for life I am one of Robert LaMarr’s repeat customer. Rob has always put my wants and needs first. I trust him with all my car purchasing needs, which is why I More

by HappyHybridOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

Lexus of Melbourne responded

Dear HappyHybridOwner, Thank you for your loyalty to Lexus of Melbourne and Rob LaMarr. We do appreciate your review and the trust you have in Rob,Ruben and the Lexus of Melbourne Team. We welcome the opportunity to be of assistance, should you have any questions regarding your new car. Please remember our free weekly car wash and free weekly pick up and delivery for service.

July 17, 2018

Happy Great personal service from Tom. Car was ready to go complete with bow and all! Very pleasant environment . Tom was courteous and explained the ope More

by Lazman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Hakimi
Jul 18, 2018 -

Lexus of Melbourne responded

Dear Lazman, Welcome to the Lexus Family and thank you for choosing Lexus of Melbourne. We are very pleased your experience was excellent. Tom is a top notch salesman who is dedicated to service above self. If you need any assistance, please call or just stop into the dealership. Please remember our free weekly car wash and free pick up and delivery for service.

July 17, 2018

Comfortable Never any pressure. Felt at ease during every step of the process. Everyone I had contact with treated me as a friend. Thank you Shane and Nicole. More

by Dianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole DeVos, Shane Singer
Jul 18, 2018 -

Lexus of Melbourne responded

Dear Dianne, Welcome to the Lexus Family and thank you for choosing Lexus of Melbourne. We are so pleased you felt so much at ease. We believe in treating our guests as though they were visiting our home. Shane and Nicole are dedicated to elevating your car purchasing experience. Please remember our free weekly car wash and free pick up and delivery for service.

July 17, 2018

Best car buying experience My husband and I saw the car we purchased on Edmunds & reserved it for a test drive at Lexus of Melbourne. The minute we sat in it and drove it we kn More

by Theresa18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Bozorg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole DeVos
Jul 18, 2018 -

Lexus of Melbourne responded

Dear Theresa18, Welcome to the Lexus family, and thank you for your wonderful review. We are most pleased that Shaun and Nicole Elevated your car buying experience. At Lexus of Melbourne we strive to make the process as easy and friendly as possible. We look forward to your being a Lexus of Melbourne VIP customer for life. Please remember our free weekly car wash and free pick up and delivery for service.

July 16, 2018

Pleasant Experience Our new RX 350 is very impressive. The buying experience was painless. Sales team were passionate, friendly, and knowledgeable. Robert was courteou More

by RXowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Business Manager Juan, Service Consultant Mikel Retz
Jul 18, 2018 -

Lexus of Melbourne responded

Dear RXowner, Welcome to the Lexus Family and thank you for choosing Lexus of Melbourne. We are very happy your car purchasing experience was exemplary; Rob's professionalism exudes the Lexus desire to "Elevate your Expectations". Please remember our free weekly car wash and free pick up and delivery for service. Rob, Juan and Mikel extend their appreciation for your business and kind review,

July 15, 2018

Excellent dealership and superb salesmanship as well Very excited to get my RX450HL today after working with Robert LaMarr for over a month. Robert is a tireless worker. I originally ordered the RX450H More

by Jp2758
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2018 -

Lexus of Melbourne responded

Dear Jp2758, Thank you for choosing Lexus of Melbourne and for your patience and understanding. Rob is the epitome of a professional, never ceases to raise the bar in customer satisfaction. We truly appreciate your wonderful review and endorsement. Please remember our free weekly car wash and free pick up and delivery for service.

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