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Lexus of Melbourne
Viera, FL
2,616 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,616 reviews
August 16, 2017
Buying at Melbourne Lexus was a great experience We are very pleased with our 2017 GX 460 and the full service and attention received at Lexus of Melbourne. We had also purchased an RX 350 in 2015. We are very pleased with our 2017 GX 460 and the full service and attention received at Lexus of Melbourne. We had also purchased an RX 350 in 2015. Rob Lamar, our sales person for both cars, was excellent in both knowledge and customer interaction. I would recommend Rob and the Melbourne organization without hesitation. More
by TCW
Helpful August 15, 2017
Awesome Sales Experience! What a nice guy that Tom Hakimi is! Every minute of our sales experience was pleasurable. He is one patient man and just plain fun to work with. We What a nice guy that Tom Hakimi is! Every minute of our sales experience was pleasurable. He is one patient man and just plain fun to work with. We will travel from Tallahassee to Melbourne for service just to visit with Tom. This dealership is very fortunate to have him. More
by Chollet
Employees Worked With
I don't remember the name of the Service Rep but he sits just inside the service doors to the left. He was awesome also!, Tom Hakimi
August 09, 2017
Excellent salesman Alex Colon did all he could to make my leasing experience easy and comfortable. He found the right car for me and went out of his way to help with all Alex Colon did all he could to make my leasing experience easy and comfortable. He found the right car for me and went out of his way to help with all the new features and added services. Thanks, Alex. More
by hendo
Employees Worked With
July 31, 2017
Always a joy with Tom! Tom Hakimi is the absolute best! I leased my third Lexus from him today...a true treat. He is a lovely gentlemen who is a pleasure to work with. He go Tom Hakimi is the absolute best! I leased my third Lexus from him today...a true treat. He is a lovely gentlemen who is a pleasure to work with. He goes above and beyond to accommodate me and my requests, which I truly appreciate. His communication is prompt, clear, and thorough, which is so refreshing from a car salesman. I will always come back to him!! More
by LillianE
Employees Worked With
Tom Hakimi
May 29, 2017
Saved thousands $$$$$ Local mechanic diagnosed total emissions system replacement for $2700. Called Ruben at Lexus service who arranged to pick up my car and troubleshoot Local mechanic diagnosed total emissions system replacement for $2700. Called Ruben at Lexus service who arranged to pick up my car and troubleshoot the problem. Turned out to be a worn out gas cap! Total repair bill was less than $200. Lesson learned. More
by Josephine Pirozzoli
Employees Worked With
Ruben Buskos
May 23, 2017
Great experience. Tom our salesman was knowledgable and a pleasure to work with. The test drive was very good and I was very impressed with the options available for th Tom our salesman was knowledgable and a pleasure to work with. The test drive was very good and I was very impressed with the options available for the Lexus I purchased. I was pleased that they will pick up my Lexus for service when it is needed. More
by JoanChuck
Employees Worked With
Tom Hakimi
February 27, 2017
Excellent Service! Nicole Devos was 1st Class! From the 1st conversation to her driving 2 hours to deliver the SUV to me...Prompt responses, knowledgeable and very profe Nicole Devos was 1st Class! From the 1st conversation to her driving 2 hours to deliver the SUV to me...Prompt responses, knowledgeable and very professional to deal with. Highly recommended! CJC More
by C. Cyr
Employees Worked With
Nicole DeVos
December 20, 2016
Great Service from Nicole DeVos ! We just picked up our fourth vehicle from Lexus of Melbourne. We don't even consider another dealership because of the trust built with the people tha We just picked up our fourth vehicle from Lexus of Melbourne. We don't even consider another dealership because of the trust built with the people that I'm working with. I feel confident that I'm getting the best product and service. I normally work with Nicole DeVos for sales and Jamie Coates for service... both excellent ! We just had the pleasure of meeting Juan in Finance. He is professional, easy to work with and he provided us with sound financial and warranty advice for our purchase. More
by Sue Kelly
Employees Worked With
Juan (Finance)., Nicole DeVos
December 18, 2016
Basic Oil Change I always am treated professionally and the service staff makes sure I have a vehicle while my car is being serviced so I can do errands while I am dow I always am treated professionally and the service staff makes sure I have a vehicle while my car is being serviced so I can do errands while I am down in the area. More
by JulieSong
Employees Worked With
December 17, 2016
Welcoming Attitude and Great Guidance I had just begun the task of finding a new car and wasn't sure if I would buy another Mercedes-Benz, a Lexus, or even a Cadillac. My husband and I me I had just begun the task of finding a new car and wasn't sure if I would buy another Mercedes-Benz, a Lexus, or even a Cadillac. My husband and I met Keith Croft as we entered the dealership and he spent a great deal of time with us as we compared several models and test-drove each of them. He was a low-pressure salesman and we never felt rushed or coerced in any way. He welcomed my request to have the car inspected by my mechanic. His warm personality and patience were wonderful in what is often a positive but stressful experience - buying a new car. The dealership was having a very busy day and the finance process was backed up. So, once I made my decision, Keith took the time to orient me fully to every aspect of the new car. It was extremely helpful. I keep my cars for a long time, so when I have to buy a car, it is a big deal. Keith made the experience very positive for me and the rest of the team at Lexus of Melbourne were equally as pleasant and helpful. I would recommend them unequivocally. Dotty Allen More
by Dotty Allen
