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Lexus of Melbourne

Viera, FL

4.9
2,675 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,675 reviews

March 03, 2022

Michael was GREAT! ! From start to finish! Made the whole buying experience very pleasant, and a special thanks to everyone at Lexus of Melbourne!! We love our new purch More

by wallace.t
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Bozorg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2022 -

Lexus of Melbourne responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 01, 2022

I would like to thank the whole Lexus of Melbourne team for the way I was treated from the moment I parked my car until the moment I drove off in a New Car. I went to the dealership that day to service my More

by Frosa28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Salazar
Mar 03, 2022 -

Lexus of Melbourne responded

Hello, thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

February 27, 2022

Best salesperson I’ve ever had the pleasure of working with,……she knows her product and was very very helpful after the sale! More

by Nadine40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virginia Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Lexus of Melbourne responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 27, 2022

Great experience. They make car buying easy. I’d highly recommend for anyone considering a Lexus. More

by Jl3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2022 -

Lexus of Melbourne responded

Hi, we are very happy to have provided you with such a positive experience! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

February 23, 2022

Very efficient and friendly experience buying my new Lexus. Virginia and the team were professional and listened to my needs. No overbearing sales push from anyone. More

by Roy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virginia Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Lexus of Melbourne responded

Hello Roy, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 23, 2022

Rob LaMarr is top notch! Outstanding, Professional, Knowledgeable, Sincere! He is the best sales person I have ever encountered!!!!! Will definitely look for him when I purch More

by Vitiello1963
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2022 -

Lexus of Melbourne responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Melbourne! If you have any further questions, please give us a call. We're always happy to help!

February 23, 2022

Very Unprofessional and rude. I will not go into full detail here, but the management staff knows exactly what is going on. I will never do business with this guy. If you are in t More

by UF Alumni
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith Croft
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 22, 2022

Robert made the buying process super smooth! I would do business with him and Lexus of Melbourne again! No pressure to upsell anything. I drove 3 plus hours from Tampa Bay. Again a great experie More

by Brett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Lexus of Melbourne responded

Hi Brett, we are pleased to hear of your experience with us here at Lexus of Melbourne. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

February 22, 2022

This was the first time I can say that the new car purchase experience was actually a pleasure. This experience was no more stressful than going out for a cup of coffee. Bob, our salesman, made this More

by Cliff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Lexus of Melbourne responded

Hi Cliff, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 20, 2022

Keith Croft offered the best sales process we have ever experienced! We highly recommend purchasing a vehicle from Lexus of Melbourne and working with Keith because of his knowledge, courtesy, kindness, a More

by lexuscustomerfl
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandy Patterson
Feb 22, 2022 -

Lexus of Melbourne responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Melbourne so helpful in the purchase of your new vehicle. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

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