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Lexus of Melbourne

Viera, FL

4.9
2,675 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,675 reviews

January 18, 2022

In November 2021 we purchased a new Lexus RX350 SUV. The salesman, Michael Green, was the best car salesman I have dealt with in my 68 years. The whole process on the day we picked up the car went smoothly More

by admin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Lexus of Melbourne responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

January 18, 2022

Evan was a great sales person who kept communication until the arrival of the car. Keith closed the deal ,showing all the bells and whistles my new Lexus had to offer. Professionalism was over the t More

by Lcanitano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Lexus of Melbourne responded

Hello, congratulations on your new vehicle and we're glad to hear our staff took such great care of you! Here at Lexus of Melbourne we strive to provide a comfortable environment and relaxing facility to every guest. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! Have a great day!

Jan 20, 2022 -

Lcanitano responded

I have no concerns or complaints at this time.

January 18, 2022

I normally do not like buying at a dealership due to the crazy tactics employed and the problems it causes instead just purchasing from a distance and having the vehicle shipped here. That said, we had an More

by MC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Evan Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandy Patterson
Jan 20, 2022 -

Lexus of Melbourne responded

Hello, thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thanks again for the recommendation, and have an amazing day!

January 17, 2022

Keith was an amazing Sales person and helped answer all of my detailed questions about my new Lexus ES350. His professionalism and customer service were TOP NOTCH and what I’ve come to expect and appreciat More

by DannyRaghu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Berins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon from NJ in Finance
Jan 19, 2022 -

Lexus of Melbourne responded

Hi, we're so glad that we were able to go above and beyond your expectations! Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit! Take care!

January 17, 2022

Keith made the process simple and easy. We are very happy with the service. Thank you! More

by Denisseah250
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Lexus of Melbourne responded

Hi, we are pleased to hear of your experience with us here at Lexus of Melbourne. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Take care!

January 16, 2022

Great service as always! Appreciate everything you do to make us feel at home and comfortable. A++ More

by Gregr20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mandy Patterson
Jan 18, 2022 -

Lexus of Melbourne responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Lexus of Melbourne we are always striving to do better than your last visit. Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

January 16, 2022

I have purchased multiple cars (over 10) from Rob LaMarr and probably 6 from Rob and Lexus of Melbourne. Impeccable service start to finish. I wouldn’t deal with anyone else. Very professional. Also Jami More

by Doctor Drew
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Coates-Gantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

Lexus of Melbourne responded

Hi, we're glad to hear our staff took such great care of you! Here at Lexus of Melbourne we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

January 15, 2022

Mr. McGiveny is one of the best sales person I have had the pleasure of dealing with . I feel he would have been the same even if I had not purchased a car. The photo at the end , The car outshines More

by Ldoppor
Recommend Dealer
Yes
Employees Worked With
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Lexus of Melbourne responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Melbourne! If you have any further questions, please give us a call. We're always happy to help!

January 15, 2022

You guys are amazing!!! Keith and John were sooooo Profesional, I've been to many dealerships never been treated with exceptional courtesy like Lexus of Melbourne, THANK YOU AGAIN! More

by Rchowie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2022 -

Lexus of Melbourne responded

Hello Rchowie, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

January 13, 2022

The people make the experience positive. Knowledgeable, friendly and informative. I would particularly like to thank Kristine and Steve More

by larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristine Pelletier
Jan 15, 2022 -

Lexus of Melbourne responded

Hi Larry, thank you so much for your positive comments about Lexus of Melbourne! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

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