Lexus of Melbourne

Mandy IS the BEST. Not only is she attentive, she knows her product! Extremely impressed with her attitude and attention to detail. She is the reason I purchased this car. The car is impressive, but she so her product! Extremely impressed with her attitude and attention to detail. She is the reason I purchased this car. The car is impressive, but she sold me!! Thank you Mandy!! More

New Car purchase When we walked into the dealership we didn't have a representative to work with; however, Mandy Patterson just happened to be walking by and engage us When we walked into the dealership we didn't have a representative to work with; however, Mandy Patterson just happened to be walking by and engage us in conversation. It definitely was a God thing that she was in sales and handled our transaction. We could not be more impressed with her professionalism and attention to and response to what we were shopping for. We spent a couple of hours with her and every question was answered and detail noted. We took a RX350 out for a test drive and I mentioned to my husband that a really sharp salesperson will have a RX350L parked out front for us to compare size when we return. She didn't disappoint us. It was sitting there ready for comparison. Mandy is on top of her game and probably the best salesperson we have ever dealt with over many years of buying and trading cars. The icing on the cake was the big red bow on our big red RX350L presented in an air conditioned bay along side our trade in Mercedes. You thought of everything. We shopped Mercedes, BMW and are learning features that didn't exist (or we didn't know about) on the Lexus. Kudos to Mandy for her thorough tutorial before we drove away. While we are just beginning to learn all the nuances of the car, the e-mail received today on links and tips was very helpful with more e-mails promised to come. I have to say you are outshining the competition so far. My only suggestion would be that the General Manager/Owner be on hand to personally thank us. More

Exceptional Our experience at Lexus Melbourne was exceptional. All employees were courteous and very well informed. We look forward to working with all to servi Our experience at Lexus Melbourne was exceptional. All employees were courteous and very well informed. We look forward to working with all to service our new vehicle. PS everything ran smoothly even with only bare essentials because of the Covid-19 limitations. More

Thank you to everyone at Lexus if Melbourne! I love my new Lexus GX! This is my 7th Lexus and I would not buy from any other dealer. They’re the best! new Lexus GX! This is my 7th Lexus and I would not buy from any other dealer. They’re the best! More

Mandy was absolutely first rate! She helped provide an excellent experience in the middle of some very difficult circumstances. She really went above and beyond and we would definitely work with her again excellent experience in the middle of some very difficult circumstances. She really went above and beyond and we would definitely work with her again. Highly recommend her if you are in the market. More

Everyone was very friendly. Bob took the time to show me several cars and work a good deal for me. Overall a great experience, would recommend. several cars and work a good deal for me. Overall a great experience, would recommend. More

Excellent We were treated very well. Everything went very smooth. I love that Rob was particular making sure our new car was perfect. Thank you Rob! You did We were treated very well. Everything went very smooth. I love that Rob was particular making sure our new car was perfect. Thank you Rob! You did a wonderful job! Linda and Rich More

Virginia is a pleasure to work with and quick to return calls and respond to questions. I highly recommend her for a professionals sales experience. calls and respond to questions. I highly recommend her for a professionals sales experience. More

New Lexus purchase This was my second Lexus purchase, and the fact is there’s just not a high enough scale on which to rate Lexus of Melbourne customer service. Friendl This was my second Lexus purchase, and the fact is there’s just not a high enough scale on which to rate Lexus of Melbourne customer service. Friendly, helpful, cooperative and available...and so much more. It was a pleasure to deal with Rob LaMarr and Nicole DeVos. They are so professional that there’s never a snag or a question that can’t be answered. Looking forward to years of happy Lexus ownership... More