Back

Lexus of Melbourne

Viera, FL

4.9
2,674 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
Contact Dealership

6927 Bromley Drive

Viera, FL

32940

Directions

By Type

Showing 2,674 reviews

March 04, 2020

The Lexus experience. This is my first Lexus and the first time visiting Lexus of Melbourne. I think Keith Croft was very professional, friendly, and informative. He was More

by wbdavis
Recommend Dealer
Yes
Employees Worked With
Keith Croft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

Lexus of Melbourne responded

We are so pleased that Keith was able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Lexus of Melbourne. We will happily pass along your comments! On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. Congratulations on your very first Lexus! We sincerely hope to be of service to you again the future!

March 03, 2020

Great dealership Alex was wonderful to work with, very caring and understanding on all my concerns. I know if I need anything he will be there to answer all my questio More

by terrihudson18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

Lexus of Melbourne responded

Hi, we're thrilled to hear about your wonderful experience with us. Here at Lexus of Melbourne we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you so much for your feedback and we hope to see you again! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

March 03, 2020

120,000 mile service I was provided with a loaner car since this service takes a longer time. I was told an approximate time frame which let me decide what to do with my More

by janmal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lohne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

Lexus of Melbourne responded

Hi Janmal, thank you so much for your positive comments about Lexus of Melbourne! If you have any further questions, please give us a call. We're always happy to help!

March 02, 2020

After buying two cars at Lexus of Melbourne, we are truly satisfied with our vehicles and service after the sale. We will continue to buy our vehicles there and refer our friends. More

by HelenB
Recommend Dealer
Yes
Employees Worked With
Ben, service, John Cuestas
Mar 05, 2020 -

Lexus of Melbourne responded

Helen, thank you for your kind words and congratulations on your new vehicle. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care.

March 02, 2020

We had a very great experience with Mandy Patterson at Lexus of Melbourne. She made the process easy and fun! Highly recommend Mandy and the entire staff! More

by jpthomas
Recommend Dealer
Yes
Employees Worked With
Mandy Patterson
Mar 05, 2020 -

Lexus of Melbourne responded

Hi, thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Mandy will be very happy to hear about your kind words and high star rating! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

February 29, 2020

A 5 star car buying experience!! Virginia Poole, our sales associate, was terrific. Personable, exceptionally pleasant, very cooperative, and extremely knowledgeable regarding the au More

by brutusbuckeye2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Virginia Poole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Lexus of Melbourne responded

Thank you so much for your positive comments about Lexus of Melbourne! If you have any further questions, please give us a call. We're always happy to help!

February 25, 2020

A most pleasurable buying experience Bob McGivney is a truly conscientious and dedicated sales person who goes to the limit to satisfy a customers needs. I made a huge error in purchasi More

by rcushera
Recommend Dealer
Yes
Employees Worked With
Feb 26, 2020 -

Lexus of Melbourne responded

Hello, thank you for your kind words and congratulations on your new vehicle. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Take care.

February 24, 2020

Thanks for walking us through the process of buying our first Lexus ES 350. Your patience and your sales Skills makes a whole lot of difference. Thanks David and Loveth More

by davoe2001
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Bozorg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Lexus of Melbourne responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care.

Feb 26, 2020 -

Lexus of Melbourne responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care.

February 22, 2020

Tom was Excellent and very diligent during the car purchase process. He answered all questions and provided me a good deal. Hassle free very professional. More

by Michelle ( Mahsheed)
Recommend Dealer
Yes
Employees Worked With
Nicole DeVos, Tom Hakimi
Feb 24, 2020 -

Lexus of Melbourne responded

Thank you so much for your kind words about your experience here at Lexus of Melbourne. We try every day to satisfy our customers and it’s always nice to know when we succeed.

February 21, 2020

Tom Hakimi was a wonderful help! He listened to what my needs were and was able to find exactly what we needed! He was also very considerate to the fact we were crunched with time. It has literally everyth More

by kbvisalus
Recommend Dealer
Yes
Employees Worked With
Tom Hakimi
Feb 24, 2020 -

Lexus of Melbourne responded

Thank you for your great feedback! Our team here at Lexus of Melbourne sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

...
95
...