Lexus of Naperville

I came to this dealer after being very dissatisfied with McGrath Lexus. Really can't understand how they got a 4.9 rating as they are really a 2 at best in my opinion and lots of other folks I have spoken w McGrath Lexus. Really can't understand how they got a 4.9 rating as they are really a 2 at best in my opinion and lots of other folks I have spoken with also thought they were bad. This dealer made it easy. Did what they said they would do and none of the smarmy car sales person BS. I would definitely reccomend them if they stand by their car as well as they acted when they sold it. Bill Kuniej is a really professional sales manager and Jeff the tech person who helps to explain the car functionality is quite good and very nice. Bottom line is that if you are a professional and want to deal with someone who is professional and normal, go get a car from Bill Kuniej. If you want a heavy breather, go somewhere else as some pushy sales person is easy to find. I will buy again from them (if they stand behind their car through the service process, etc). More

We just bought our 4th Lexus at Lexus of Naperville. We return each time because everyone we have encountered at the dealership is professional, friendly and dedicated to complete customer satisfaction. return each time because everyone we have encountered at the dealership is professional, friendly and dedicated to complete customer satisfaction. Each of our 4 purchases was with ‘our’ salesman, Rick VanPelt. Like his other repeat customers, we return to him because we get the car we want at a fair price. Rick is knowledgeable, professional, and concerned with our satisfaction. We would strongly recommend, Lexus of Naperville and Rick VanPelt. More

Dan Foster helped me surprise my wife with a new 2012 RX for her birthday and our wedding anniversary present. We felt like we were in a Lexus commercial with the big red bow on top of the car. Bill and D for her birthday and our wedding anniversary present. We felt like we were in a Lexus commercial with the big red bow on top of the car. Bill and Dan worked with me with my trade in and deal on the new Lexus and made it a smooth transaction. Thanks to Jeff Doladee with helping with the set up as well. Bill Cranley is also great to deal with in finance. I hope to be back to get my new GS soon as well! Lexus makes great vehicles and really lives up to it's name. Thank you! More

This is the third purchase of a Lexus through Lexus of Naperville but our first time with Dan. He was wonderful to us in purchasing our new Lexus. He was very fair with our purchase and our trade in. I Naperville but our first time with Dan. He was wonderful to us in purchasing our new Lexus. He was very fair with our purchase and our trade in. In fact he even sent us home with a loaner just like the one we were going to purchase so that we would have a good idea on how the car performed. I would definitely recommend Dan to anyone that wants a good and fair salesman to deal with. More

'Mo' was a great salesman to work with. Very patient, and worked hard to provide the best customer service. I would highly recommend both the dealership and the sales person again. worked hard to provide the best customer service. I would highly recommend both the dealership and the sales person again. More

Bill from finance is n awesome guy,very friendly: we love Sal Lala,he's very honest,humble;we were so happy with his service: Sal Lala,he's very honest,humble;we were so happy with his service: More

My salesperson was very professional, confident, and knowledgeable about the car. My experience with Naid was a very good one. I would definitely do business with him again. knowledgeable about the car. My experience with Naid was a very good one. I would definitely do business with him again. More

My experience with Lexus has always positive, but my last service experience was extraordinary. My IS had major engine problems, and I was just days out of my warranty. It was going to be a very expensive service experience was extraordinary. My IS had major engine problems, and I was just days out of my warranty. It was going to be a very expensive repair. Jason worked with us and corporate to remedy this issue. He was clearly customer-oriented and informative along the way. Jason called frequently and kept my husband and I updated. He and the Lexus Corporation stood behind the car. He and the Lexus Dealership/Corporation verified my trust in the brand. I will be buying a new car in the near future, and this experience cemented my loyalty to Lexus. Every organization should have knowledgeable service representative like Jason Muza. More

Dan did a great job helping us. I called ahead and the car was pulled in and ready for us to view and drive. There was no haggling and typical "salesman" pushiness. Great experience overall. Regardless car was pulled in and ready for us to view and drive. There was no haggling and typical "salesman" pushiness. Great experience overall. Regardless of living in Wisconsin my wife and I would make the drive down for the next vehicle purchase. More

Jason Muza in service is a super pleasure to work with. He understands my concerns, answers my questions clearly, and quickly gets things fixed right up. He always follows up with the car's status and has He understands my concerns, answers my questions clearly, and quickly gets things fixed right up. He always follows up with the car's status and has loaner cars ready to go. I've worked with him many times. More