Lexus of Naperville

Professional, polite, informed, streamlined process. Excellent customer service throughout the entire negotiation, purchase, delivery, and after the sale follow up. Excellent customer service throughout the entire negotiation, purchase, delivery, and after the sale follow up. More

Monse was a joy and a pleasure to work alongside. Throughout the entire process I experienced genuine helpfulness, forthright communication, and a passion for professionalism with refreshing efficien Throughout the entire process I experienced genuine helpfulness, forthright communication, and a passion for professionalism with refreshing efficiency. More

Patient and knowledgeable Made herself very available and greeted me every time with a smile on her face. My initial contact was a couple months before I ordered the car and I saw cars at other dealershi and greeted me every time with a smile on her face. My initial contact was a couple months before I ordered the car and I saw cars at other dealerships. However, I had made up my mind that after all of the time and energy she had devoted to me that I would come back to naperville dealership and use her as my contact sales person. More

Dan was the most helpful sales person, especially because of the lack of TX’s available. He worked hard to find out information on colors and how options worked. He quickly notified us as soon as the build of the lack of TX’s available. He worked hard to find out information on colors and how options worked. He quickly notified us as soon as the build date was set for our TX 500h and when our car arrived he sent a text message immediately. We appreciate his informative, yet low pressure sales techniques which ultimately inspired us to purchase our first Lexus from Lexus of Naperville. Even after the sale, Dan reaches out and continues to offer support. More

I felt Sal's genuine advice & care for his customers. 3 Lexus' bought within family. 3 Lexus' bought within family. More

I have purchased four vehicles from Lexus of Naperville in the last 12 years. I Always have a good experience with purchasing and with service. They are never pushy and go out of their way to find what you in the last 12 years. I Always have a good experience with purchasing and with service. They are never pushy and go out of their way to find what you want. This time, in particular, I was choosey about both interior and exterior colors and Sal made it happen. I love my new NX350. More

What I liked and appreciated the most was how knowledgeable Monse was regarding the vehicle. That helped me feel more confident in my purchasing decision. She also made sure I knew how everythin knowledgeable Monse was regarding the vehicle. That helped me feel more confident in my purchasing decision. She also made sure I knew how everything worked before I drove away. More

Dan was absolutely wonderful to work with. Outstanding communication, service and follow-up. It just enhanced the experience of owning a Lexus. And the bow....:) Outstanding communication, service and follow-up. It just enhanced the experience of owning a Lexus. And the bow....:) More

Dan is a great person and was a great help in purchasing my car. I would highly recommend him. He is friendly, professional, and very pleasant to connect and do business with. My overall experience was exce my car. I would highly recommend him. He is friendly, professional, and very pleasant to connect and do business with. My overall experience was excellent, and I would definitely consider going back for my next car! More

Dan was a great help in buying a used car for my daughter, he was a great person to work with and I would highly recommend him to all my friends and family. Dan made the process easy and very friend daughter, he was a great person to work with and I would highly recommend him to all my friends and family. Dan made the process easy and very friendly. More