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Lexus of North Miami

North Miami, FL

4.6
3,285 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,285 reviews

August 28, 2021

Professional and courteous service,comfortable and clean waiting area.All services and repairs needed was explained . More

by pforde2006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

Lexus of North Miami responded

Informative and detailed service is where we shine at Lexus of North Miami! We're so glad our team of professionals took such excellent care of you during your visit, and we hope next time you're in need of service we'll see you again!

August 25, 2021

Have been coming to Lexus of North Miami for years and every time they exceed our expectations! More

by Z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Syed Bukhari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2021 -

Lexus of North Miami responded

We are so proud to have earned your years of business! Thank you for your confidence in our team to get the job done well, we hope to welcome you back to Lexus of North Miami for a long time to come!

August 24, 2021

I had a great experience with Maria with my second and third vehicle from North Miami Lexus. Pleasure to work with. More

by ymfit11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Aug 24, 2021 -

Lexus of North Miami responded

Your continued support means the world to all of us at Lexus of North Miami! Thank you for taking the time to give Maria such a kind shoutout. We hope you enjoy the new ride!

August 18, 2021

Thank you my friend , Best seller, best dealer , best service, Lexus Nortn Miami , thank you More

by Jason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Lexus of North Miami responded

Jason, this is the best review! Thanks for your kind words about Lexus of North Miami.

August 18, 2021

Dennis made the whole purchase fast and convenient. Worked with our schedule. Great communication from start to finish! More

by Jevgeni
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Lexus of North Miami responded

Thank you for the great review! We appreciate your support and are thrilled to hear that you had such a successful purchase experience working with Dennis. Drive safely, and we hope to see you back at Lexus of North Miami!

August 18, 2021

Denis Shadrin and North Miami Lexus set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Denis was responsive, extremely knowledgeable, not o More

by Olgshev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vladimir Keslin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

Lexus of North Miami responded

Thanks so much for the great review! We're so happy that Denis delivered an excellent customer experience with his knowledge and helpfulness. We appreciate your business at Lexus of North Miami!

August 18, 2021

Buying a Lexus car with Denis was a pleasant moment for me. Everything went quickly, professionally and as comfortably as possible! More

by dmitrii
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2021 -

Lexus of North Miami responded

We're so glad to hear it, Dmitri! Thank you for leaving Lexus of North Miami your five stars, and safe travels in your new Lexus vehicle!

August 17, 2021

Alfred Utset and Jake Silverberg are useless, did not provide any customer service to attract for future business More

by Gurduza.eugene
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alfred Utset
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Silverberg
Sep 01, 2021 -

Lexus of North Miami responded

I am disappointed to read this feedback, as this does not sound like the experience we expect for our customers. If you would be willing to reach out to me directly, I would appreciate the opportunity to gather more information and see what I can do to help. Thank you, Maritsa Campos - Customer Relations Manager - 786-528-3871

August 13, 2021

Maria did a great job. Very knowledgeable. Made the process a joy. Highly recommend her. Dealership is the best there is. More

by Roy Esq.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Groulx, Maria Morrone
Aug 13, 2021 -

Lexus of North Miami responded

Thank you for the great review, Roy! We appreciate your support and are happy to hear that you had such a seamless purchase experience working with Maria. Drive safely, and we hope to see you back again down the road! - The Lexus of North Miami team

August 12, 2021

I want to thank the entire Lexus of North Miami team, especially Maria Morrone who kindly assisted me and was with me throughout the process, excellent attention and service. More

by kvagroup
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Aug 12, 2021 -

Lexus of North Miami responded

What a lovely review! Maria and the team will love to hear that their attentive and kind care made your experience such a positive one. It was our pleasure to give you such fantastic service and we hope next time an automotive need arises that you'll turn to Lexus of North Miami again!

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