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Lexus of North Miami

North Miami, FL

4.6
3,424 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,424 reviews

December 20, 2020

Luis was awesome got me in and out and I was completely happy with the experience I definitely recommend very pleased with my experience. Two Thumbs up More

by Tyrone.nelms87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis portillo
Dec 22, 2020 -

Lexus of North Miami responded

Thank you for the positive feedback about your recent visit with Luis. Happy holidays from all of us at Lexus of North Miami!

December 10, 2020

Maria is prompt,reliable,honest,and very accommodating.My experience with her is always pleasant and most importantly quick.Never dread the car buying process with her. More

by Elsa Serrano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Dec 10, 2020 -

Lexus of North Miami responded

Your confidence in Maria makes our day, Elsa! She's certainly just as friendly and hardworking as you say, and we'll be sure to pass along your kind words to her. We're so lucky to have you in the Lexus of North Miami family!

December 03, 2020

Esta es mi segunda compra con Maria y me siento muy a gusto. La seguiré buscando por su buen trabajo y porque confío en ella...siempre la recomiendo con mis amigos 😊 Excelente atención y siempre con un More

by Francelly10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Dec 03, 2020 -

Lexus of North Miami responded

Gracias por su lealtad a Lexus of North Miami! Apreciamos la reseña positiva y estamos muy felices oír que Maria le ayudó encontrar el vehículo perfecto. Felicidades y esperamos trabajar con usted la próxima vez!

Dec 03, 2020 -

Francelly10 responded

Muchas gracias a ustedes por su buen servicio 🙏🏻

December 02, 2020

She was very friendly an helpful an excellent customer service She got me the car I wanted she didn’t give up on me I love her ❤️ More

by Ricky_norwood
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rosaly Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Morrone
Dec 03, 2020 -

Lexus of North Miami responded

Ricky, we are thrilled to hear that our sales team helped you find the perfect car to suit your needs! From all of us at Lexus of North Miami, we thank you for your business and hope you love your new ride!

December 01, 2020

This year has been a year of ups and downs. 30 more days till this year ends and I can say that I am grateful. Once again Maria Morrone has exceeded my expectations. Maria is a great sales personnel at Lexu More

by Danny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Dec 01, 2020 -

Lexus of North Miami responded

Danny - For you to say that Maria's service exceeded your expectations means a lot to us. Thank you so much for your repeat business! We love to hear that you were able to drive home from Lexus of North Miami in your dream car, and we hope that you continue to enjoy it.

November 27, 2020

I had a great experience there. Denis offers the best customer service ever. He is truly the best! I highly recommend him and this dealer. Love the car More

by daymisdmd@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

Lexus of North Miami responded

Thank you for taking a moment to share your feedback for Lexus of North Miami. We are happy to hear that Denis consistently provides you with great service!

November 22, 2020

Excelente servicio al cliente tiene buena atención y amabilidad y ayuda mucho siempre al cliente siempre con sonrisa es la segunda vez que ella me ayuda y muy contenta con su atención More

by Emma.lopez002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosaly Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Morrone
Nov 24, 2020 -

Lexus of North Miami responded

Gracias por la reseña, Emma! El cliente es nuestra máxima prioridad en Lexus of North Miami, y es fantástico oír que tuvo una experiencia tan excelente trabajando con el equipo. Apreciamos su apoyo y esperamos trabajar con usted la próxima vez!

November 19, 2020

The best person, thank u so much for service. Happy to have a Bussiness with you... you are the beat team whit olga and thank you so much again..... More

by Unitedstarsgroupllc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Nov 19, 2020 -

Lexus of North Miami responded

Thank you for taking the time to leave us a review! It was our pleasure to do business with you here at Lexus of North Miami, and we look forward to your next visit!

November 18, 2020

Excellent customer service great person to deal with very happy with the service department and very happy with our vehicle thanks again for your great attitude More

by Omontoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Stillwell
Nov 19, 2020 -

Lexus of North Miami responded

We love happy customers so this is wonderful feedback to receive! Thank you so much for trusting our Lexus of North Miami team with your vehicle.

Nov 19, 2020 -

Omontoto responded

Your welcome

November 11, 2020

Not enough words praising Gus Arcon and Val McKenzie for their outstanding help ending my lease and purchasing car .So knowledgeable and caring Joanie Glogover More

by popcorn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gus Arcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Val McKenzie, Syed Bukhari
Nov 12, 2020 -

Lexus of North Miami responded

Joanie, thank you for taking the time to leave us a review! Gus and Val are both excellent members of our team at Lexus of North Miami, and we will certainly share your kind words with them. We hope that you continue to enjoy your newly purchased vehicle!

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