Lexus of North Miami

Fast and honest My experience at Lexus of North Miami was amazing, my salesperson Henry was very professional and he worked hard to get me in the vehicle I wanted. H My experience at Lexus of North Miami was amazing, my salesperson Henry was very professional and he worked hard to get me in the vehicle I wanted. He was very transparent and honest. This will be my dealership of choice! More

They lie to make the sales I get a new leased car and they offer me an insurance for tires for the whole lease time (3 years). I went to change the tires before the 3 years and I get a new leased car and they offer me an insurance for tires for the whole lease time (3 years). I went to change the tires before the 3 years and they told me that day that the insurance covered just two years and I was actually still paying that insurance. When my lease ended, I went to the dealer to either change the car, buy it o just get rid of it. Robert Nelson, the finance manager, told me that I will received a maintenance service included for free up to 40,000 if I buy the car. After being negotiated with them the price, I decided to buy the car. When my car was 38,800 miles, I went to do the maintenance service and again.. they told me that the maintenance was just for 2.5 years and they charged me $200 for the service! I will add thay of course I requested a written document of these offers that thay made me but they said that it was necessary because they have it on record and that there was no way to make a document for that, the they do not have the document of the forms to give me anything or written They are a complete liars!! If you go to this dealer, please make sure to receive a written document of whatever they offer. If you do not get it, they will just not give you what they promised. Also Harvey Gonzales from Service is super rude. Worst service agent ever. He do not care if you are happy with the service or not. More

Entiende lo que necesitan los clientes Me parecio excepcional.......Entendio a la perfeccion lo que necesitamos y se puso a trabajar para encontrarlo….. siempre con una sonrisa …. Recomiend Me parecio excepcional.......Entendio a la perfeccion lo que necesitamos y se puso a trabajar para encontrarlo….. siempre con una sonrisa …. Recomiendo trabajar con el More

Amazing Service Miguel is such a wonderful sales rep and a great addition to the north Miami Lexus family . He has helped me and my brother from day one and continue Miguel is such a wonderful sales rep and a great addition to the north Miami Lexus family . He has helped me and my brother from day one and continue to make sure we find everything accommodating and of course driving in great style. Thank you very much for the excellent service and we are extremely grateful for all that you have done for us thus far. More

Sales manager Jeff Jeff Brooks and the finance manager Alex Helimsky made the easiest and the most pleasant purchase I’ve ever did for a Lexus. They are charismatic, qui Jeff Brooks and the finance manager Alex Helimsky made the easiest and the most pleasant purchase I’ve ever did for a Lexus. They are charismatic, quick- witted, passionate, informative and above all vey helpful. Highly recommend More

Awesome Experience Very Friendly Professional Staff.. My Reps went above & beyond ro make sure I left the dealer happy & satisfied... THEY WERE AWESOME... Thanks you aga Very Friendly Professional Staff.. My Reps went above & beyond ro make sure I left the dealer happy & satisfied... THEY WERE AWESOME... Thanks you again guys.. More

Seamless Car buying experience Denis was very patient and thorough. He definitely alleviated my anxiety with feeling pressured to purchase. The entire experience was seemless and ga Denis was very patient and thorough. He definitely alleviated my anxiety with feeling pressured to purchase. The entire experience was seemless and gave me confidence in my decision not only to switch to Lexus, but purchase from your location. Syed was also patient and was ready to answer all of questions. I visited the dealership a couple of times and met with Denis each time, I appreciate most that everyone involved listened to my priorities and catered to that. This purchase was a positive one. More

Excellent service It was a pleasure to visit Lexus of North Miami, Mr Rahmani was excellent, service was made and finished ahead of time, Thank you very much It was a pleasure to visit Lexus of North Miami, Mr Rahmani was excellent, service was made and finished ahead of time, Thank you very much More

Disrespectful My girlfriend brought my car in because the car was making a strange noise sounding like it’s coming from the engine. I come to pick up and the tell m My girlfriend brought my car in because the car was making a strange noise sounding like it’s coming from the engine. I come to pick up and the tell me the car is making noise from engine. I’m like thanks I knew that. Then they tell me ok that’ll be $182.00. But you didn’t do anything and you told me what I already knew. Well if you want us to tell you what the problem is it’ll be more money. So I paid for you to tel me nothing I didn’t know. Oh ok thanks. More