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Lexus of North Miami

North Miami, FL

4.6
3,396 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,396 reviews

February 01, 2019

A wrong made right Got off to a rocky start with this dealership due to an internet salesperson who made promises that were not feasible. In the end, both Efrain and Pe More

by tms311
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Ponce
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Groulx
January 30, 2019

Great service My sales specialist Maria was great. She stayed throughout the entire sales process until past closing time to make sure that we had everything we nee More

by CherlyJeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Morrone
Feb 01, 2019 -

Lexus of North Miami responded

Thank you!

January 28, 2019

Very pleased with all the service offered Dealership is very nice and clean, everyone is very polite and helpful, the cafe is very good. Please give a little maintenance to the massage chairs. More

by Nism2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry James
Feb 01, 2019 -

Lexus of North Miami responded

Thank you!

January 26, 2019

Excellent Concerned here to help the customer in everyway Denis Guillermo Igor at Lexus North Miami were completely concerned about me. Did everything possible to get me a car. They value each person and are More

by Carguypatrick357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rosaly Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guillermo
Jan 28, 2019 -

Lexus of North Miami responded

Thank you!

January 26, 2019

Quick, efficient and attentive service. It is always a pleasure to come to Lexus of North Miami, this well appointed dealer has excellent service, friendly and efficient. Also the location i More

by espie621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Harvey Gonzalez
Jan 28, 2019 -

Lexus of North Miami responded

Thank you!

January 25, 2019

Best service Manager and best service group! I had my car repairs assigned to Lexus of NM and I needed service performed on my vehicle as well. The agent that handled the collision aspect complet More

by Mariaelena f
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2019 -

Lexus of North Miami responded

Thank you Maria!

January 25, 2019

Great customer service Excellent service everyone very professional and helpful... my trade in very easy with the Lexus of North Miami Team.. my salesman Manny was great I w More

by Almonte69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Vega
Jan 25, 2019 -

Lexus of North Miami responded

Thank you!

January 25, 2019

Buying a car was such a Pleasure Miguel was a professional He took his time showing me around the dealership and all my different options of vehicles that were available to me with no More

by Lexus4ever13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Thodde
Jan 25, 2019 -

Lexus of North Miami responded

Thank you!

January 24, 2019

Lexus4life The service that I received was 5 star my sales rep was Miquel and he did an excellent Job of showing me around the dealership help me to choose the b More

by BillA1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Thodde
Jan 25, 2019 -

Lexus of North Miami responded

Thank you!

January 23, 2019

Very good service Service was fast and very good. Erica was friendly and knowable. Would go back to Erica for future service It was my first service appointment More

by Lorraine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexander Mejias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica
Jan 25, 2019 -

Lexus of North Miami responded

Thank you Lorraine!

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