Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of North Miami
North Miami, FL
3,333 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 3,341 reviews
August 20, 2018
I have nothing but great things to say about this place. I drive all the way from Pembroke Pines to go to them. Everyone is great at the service department but my agent Bobbi is exceptional😊 I drive all the way from Pembroke Pines to go to them. Everyone is great at the service department but my agent Bobbi is exceptional😊 More
by Samuel123
August 18, 2018
Friendly staff, and great service.. Harvey was very friendly and responsive to my service needs. Was eager to suggest other items to consider,. After returning home from my 100000 mile m Harvey was very friendly and responsive to my service needs. Was eager to suggest other items to consider,. After returning home from my 100000 mile maintenance, I realized that my antana had been damaged during the car wash, Harvey promptly responded to my call and immediately corrected the problem. More
by Warbird45
Employees Worked With
Harvey Gonzalez
August 16, 2018
apathy Disinterested personnel no eye contact no thank you. Waited for my car. Looked at new cars and salespeople were non existent. No brochure for ls 500 t Disinterested personnel no eye contact no thank you. Waited for my car. Looked at new cars and salespeople were non existent. No brochure for ls 500 told to look online More
by Service
Employees Worked With
Do not know emplyees
August 15, 2018
Super Fast Deal I hate the dancing of ask the manager for the price, back and forth for two hours. with Denis this was a breeze, came in, he showed us what we wanted I hate the dancing of ask the manager for the price, back and forth for two hours. with Denis this was a breeze, came in, he showed us what we wanted, test drive it came back and straight to the financial agent. smooth transaction, highly recommended More
by Skoiffman
Employees Worked With
August 14, 2018
Lost 1 hour, needless I lost more than one hour needlessly waiting because the guy who received my car RX350 didn’ t tell me I should go to see Mauricio. I would expect att I lost more than one hour needlessly waiting because the guy who received my car RX350 didn’ t tell me I should go to see Mauricio. I would expect attendants to be better trained for directing customers. More
by Don
Employees Worked With
None of listed
August 13, 2018
Excellent My experience at Lexus was quite good. My technical advisor was patient and very well-informed and explain to me everything that was going to be done. My experience at Lexus was quite good. My technical advisor was patient and very well-informed and explain to me everything that was going to be done. More
by Howard
Employees Worked With
Harvey Gonzalez
August 12, 2018
Excellent service!!! I normally get a loaner which you bring to my house and take my car, but this time I went there and it was a pleasure! the attention, everybody was ni I normally get a loaner which you bring to my house and take my car, but this time I went there and it was a pleasure! the attention, everybody was nice, victor was on time and just perfect! More
by rachel1241
Employees Worked With
Victor
August 10, 2018
Outstanding customer service! I can't say enough about Denis Shadrin as my sales consultant.He was outstanding. Extremely knowledgeable, quick,professional ,never pushy .No slick s I can't say enough about Denis Shadrin as my sales consultant.He was outstanding. Extremely knowledgeable, quick,professional ,never pushy .No slick sales gimmicks, no pressure, no attempts at manipulative ploys. Just great, accommodating service. He went above and beyond helping to find the right car for me answering all my questions and concerns . He make a car buying easy and fun, as much so that a week later we went back and purchased another new car for my daughter in law.I highly recommend Denis and Lexus of North Miami in general. More
by Irina Gerasimovich
Employees Worked With
August 10, 2018
Denis Shadrin Denis is the best. We leased from him in 2015 and came back to release in 2018. We followed him from Pembroke Pines to North Miami. . He makes the vis Denis is the best. We leased from him in 2015 and came back to release in 2018. We followed him from Pembroke Pines to North Miami. . He makes the visit easy, effortless and quick! Thanks Denis! More
by 007blonde
Employees Worked With
August 10, 2018
Great experience. Luxury salon, professional stuff. This was my first Lexus and first lease. Denis helped me to went through all the questions very easily. I had a good time during the paperwork. There This was my first Lexus and first lease. Denis helped me to went through all the questions very easily. I had a good time during the paperwork. There are cafeteria, spa, kids room in the salon. Light music, comfortable furniture and luxury cars everywhere in the salon make you feel chill and comfortable. I highly recommend Lexus of North Miami and sales specialist Denis Shadrin. More
by Vitaliy
Employees Worked With
