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Lexus of North Miami

North Miami, FL

4.6
4,739 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 4,739 reviews

September 06, 2026

Your dealership is wonderful everything was courteous and knowledgeable. Ronald was excellent very satisfied with your work. More

by lmann1620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2026 -

Lexus of North Miami responded

We agree - Ronald is excellent! We love to hear he provided knowledgeable and courteous care during your visit. Thank you for your business and for choosing Lexus of North Miami!

September 06, 2026

Jaker was very professional and explained all options to buy and lease, and the differences between car models. Highly recommend Lexus of North Miami and Jaker Soto More

by jhnh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaker Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2026 -

Lexus of North Miami responded

Thank you for your recommendation! We're pleased to hear you had such a professional and informative experience with Jaker. We appreciate your business and hope to see you again at Lexus of North Miami!

September 04, 2026

I will say that everything is made easy though. Registration transfer and insurance all done right in house. Didn’t have to make any phone calls myself. I don’t have anything bad to say about th More

by DFISHMAN015
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erez Shemesh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Kaloshina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Konstantinos Fotiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2026 -

Lexus of North Miami responded

Thank you for your feedback! We are happy to hear that you had a seamless experience with our team. We appreciate your business and hope to see you again at Lexus of North Miami!

September 04, 2026

Great customer service. And great service details. Will be back soon. Thank you for all do. More

by Alberthall1208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Alcala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2026 -

Lexus of North Miami responded

Thanks a million, from the Lexus of North Miami Team!

September 03, 2026

Leah was great to work with. She explained everything clearly, texted me with updates, and answered my questions. Excellent customer service from Leah and also Kayla, who was my More

by karen_sutton25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah, Kayla
Sep 03, 2026 -

Lexus of North Miami responded

Karen, we're so glad Leah and Kayla provided you with excellent support at Lexus of North Miami. Safe travels ahead!

September 03, 2026

The worst service ever they keep the vehicle for three days and they didn't find what was wrong with the vehicle. More

by karlazeledon155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Rubenfeld
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2026 -

Lexus of North Miami responded

I'm sorry to hear about your frustrating experience with our service. It's concerning that we couldn't identify the issue with your vehicle in a timely manner, and I understand how inconvenient this must have been for you. We take all feedback seriously and would appreciate an opportunity to make things right. Please give me a call so we can discuss what happened and see how we might be able to assist you moving forward. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

September 03, 2026

From the moment I walked into the dealership to the moment I left everybody was courteous and helpful. I was treated with respect and none of the usual hype that goes along with buying a car. Actually, More

by SCHWARZVICKI3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Alcala
3.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Camboni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristhian Gonzales was extremely helpful with Insurance
Sep 03, 2026 -

Lexus of North Miami responded

It's awesome to hear you had such a positive experience at Lexus of North Miami! We appreciate your business and hope to see you again down the road. Take care!

September 03, 2026

My 2026 GX was returned to me after the first service without any fuel and 30 miles added to my vehicle without any explanation. I followed up with management and completely ignored, despite filing a co More

by WaltGX
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Vladimir Keslin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2026 -

Lexus of North Miami responded

Walt, we're disappointed to hear about the issues you experienced during your first service visit. Our goal is to provide all of our guests with excellent service, and we sincerely apologize for missing the mark here. I understand that this situation may have resulted in frustration, and we would like to make things right. If you're open to it, please contact us so I can better understand the situation and find a resolution for you. Thank you for your feedback. - Ed Rubenfeld - Service Manager - 305-372-3747

Sep 04, 2026 -

WaltGX responded

Hi Ed. I did write to your general manager explaining the situation and didn't get a response. I did get a sales call lead follow though from that effort. I requested an appointment on the Monday after the service and there was no follow-up. That's why I reached out to Lexus Brand. You guys only reached out to me after the Lexus Brand Engagement reached out to you to investigate. The main questions I wanted answered remain: A) Why was my car was driven for 30+ miles during this service? and B) Why my car was returned to me with a completely empty tank of gas? I had to go to Costco and fill up immediately as the car started giving me the RED -1 Gas warning on Biscayne as I drove off. The most disappointing thing of this whole situation was how you guys failed to take responsibility. Firstly the suggestion your dealership made that I was misreading the odometer because of the Trip A and Trip B settings was laughable. Or offering me a tank of gas doesn't really come close to setting things right.

September 03, 2026

We had the best car-buying experience at Lexus of North Miami, and it's largely thanks to Anevay Whyte. She's incredibly knowledgeable and walked us through everything about the Lexus RX 500h F Sport Perfo More

by rlcarnero
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anevay Whyte
Sep 03, 2026 -

Lexus of North Miami responded

It's fantastic to hear about your positive experience with Anevay, Reinaldo, Todd, and David! We appreciate your business and welcome to the Lexus of North Miami family. Enjoy your new car!

September 02, 2026

I had a positive experience working with Tyrie Yansen when purchasing my 2026 Lexus ES 350h Premium+. From the beginning, Tyrie was professional, knowledgeable, patient, and genuinely committed to making More

by tarabarbic
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Silva
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tyrie Yansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Biedermann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2026 -

Lexus of North Miami responded

Thank you for taking the time to share your feedback! We are delighted to hear that Tyrie provided such a seamless car-buying experience. We will be sure to pass along your kind words to him. That said, we apologize for the less-than-perfect experience with our finance team. We'll be sure to address that, too. Thank you for choosing Lexus of North Miami! Enjoy your 2026 Lexus ES 350h Premium+.