Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of North Miami
North Miami, FL
3,286 Reviews
Experience the Lexus Lifestyle
Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins.
The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities.
Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers.
At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply.
Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami.
The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Filter Reviews by Keyword
By Type
Showing 3,286 reviews
March 21, 2017
Best experience Súper contento con el servicio y la calidad de trabajo de Alex Suarez, me ayudo en todo lo que necesitaba y mucho mas. Mil gracias Alex!!! Súper contento con el servicio y la calidad de trabajo de Alex Suarez, me ayudo en todo lo que necesitaba y mucho mas. Mil gracias Alex!!! More
by Raulito
Employees Worked With
March 20, 2017
Great Customer Skills Alex Suarez is very amazing at what he's doing. He always try his best to make sure he satisfy his customer desire. I will highly recommend him to any Alex Suarez is very amazing at what he's doing. He always try his best to make sure he satisfy his customer desire. I will highly recommend him to anybody because his really passionate at helping others to find the car of your their dream. More
by Herb
Employees Worked With
March 10, 2017
Miguel is the most professional, courteous and well manner I stated my vehicle search online, like most now days, after a great friendly conversation with MIGUEL THODDE I decided to schedule a visit with whim, I stated my vehicle search online, like most now days, after a great friendly conversation with MIGUEL THODDE I decided to schedule a visit with whim, since he had mention that it was the biggest and newest Porsche Dealer currently in the US. After letting him know what particular vehicle I was after we decided to do 3 test drives and he never was in a rush always smiling and a very relax laid back attitude, He will look for the car that I am looking for and will definitely buy from him. Incredible customer service level and friendliness. More
by 911guy
March 09, 2017
My certified pre owned RX 350 I wanted to take a moment to recognize the outstanding service Miguel Thodde provided when I was buying my wife's car. He took the time to understand I wanted to take a moment to recognize the outstanding service Miguel Thodde provided when I was buying my wife's car. He took the time to understand my needs and found a car that my wife and I are extremely happy with. I will highly recommend Miguel Thodde at Lexus of North Miami to all of my friends and family and will definitely return for all of my car buying needs. Thank you Miguel for our beautiful RX350!! More
by Denys
Employees Worked With
Miguel Thodde
March 06, 2017
Incredible service from Alex Suarez! Alex Suarez was amazing to work with! Went above and beyond to help me select my first Lexus IS Turbo. I highly suggest to have him assist you with a Alex Suarez was amazing to work with! Went above and beyond to help me select my first Lexus IS Turbo. I highly suggest to have him assist you with anything at Lexus of North Miami. More
by fred88
March 01, 2017
ABSOLUTELY THE BEST Alex and the whole staff at north Miami Lexus , is Amazing!!! Definitely will make sure you Drive home Happy , Excited and in the car of your Dreams!! Alex and the whole staff at north Miami Lexus , is Amazing!!! Definitely will make sure you Drive home Happy , Excited and in the car of your Dreams!!! Blessed!!! 🌟🌟🌟🌟🌟 More
by Amen67
February 28, 2017
Excellent experience working with Alex Alex was wonderful to work with. I purchased my car over the phone from out of town. I told Alex what I was looking for and he went above and beyond t Alex was wonderful to work with. I purchased my car over the phone from out of town. I told Alex what I was looking for and he went above and beyond to get exactly what I wanted. He was very professional and answered all of my questions. He went above and beyond to make shipping arrangements for me to receive the car. I couldn't be happier with my new Lexus and will be sure to refer friends to him! More
by Diana
Employees Worked With
February 17, 2017
Frank Vidal was fantastic I met frank Vidal at the dealer and provided me the best deal I could ever have and thank to him I'm driving my BMW 750li he's nice he took his time I met frank Vidal at the dealer and provided me the best deal I could ever have and thank to him I'm driving my BMW 750li he's nice he took his time to talk to me , when I sold my car to make a deposit he even drop me home and pick me up in the morning to get some job done Once again frank thanks so much More
by Desir
Employees Worked With
Frank Vidal
February 17, 2017
Good deal turned bad. No response Unfortunately we are unable to give a good review for this dealership. Yes, it is our fault for trusting a car salesman, Miguel Thodde to be truthful. Unfortunately we are unable to give a good review for this dealership. Yes, it is our fault for trusting a car salesman, Miguel Thodde to be truthful. However, we were told this car was in excellent condition given its year and miles. We were told $1400+ was done to the car to remove minor dents/scratches. So we went forward with the deal. We live over 200 miles from the dealer so we relied heavily on their assessment of the car and the carfax. Both were misleading and deceptive. This car was clearly in some type of minor front end collision, and their "$1400" worth of bodywork they said they did - nope. The entire front bumper needs to be repaired, repainted. The headlight is cracked and there is damage to the hood down through the paint. The radio lights do not work, the dash is cracked. They sell us a car with locked lug nuts but didn't send us the key.?? Yea, other than that the car is in great shape, but we would NOT have bought it given others we had found for same price. So yes, a car salesman LIED, imagine that. And even after receiving the car, contacting them with our concerns we have not heard a word. Not a good experience, go in person is all I can say. Lesson learned. More
by LGLibretti
February 08, 2017
Awesome Dealership! Erick Mansen is awesome! He was extremely easy to work with. He helped me get exactly what I was looking for in a new automobile. Very friendly dealer Erick Mansen is awesome! He was extremely easy to work with. He helped me get exactly what I was looking for in a new automobile. Very friendly dealership - would definitely recommend.!! :) More
by Juliana Garcia
Employees Worked With
Erik Mansen
