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Lexus of North Miami

North Miami, FL

4.6
3,506 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 3,506 reviews

July 10, 2025

Diego made buying my ES 350 easy. Great service, smooth process, unbeatable North Miami pricing! More

by Skylar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Zaverukha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Camboni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2025 -

Lexus of North Miami responded

Congratulations on your ES 350, Skylar! Thanks for the shoutout about our stellar service and pricing—Diego and the Lexus of North Miami team wish you happy miles ahead!

July 10, 2025

I did an oil change and instead of 1. 5 hours I waited 3 hours. More

by marinamamonova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Rahmani
2.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Shadrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Lexus of North Miami responded

We strive for timely service and apologize for any delay during your recent experience. We appreciate your feedback and will keep it in mind as we work to improve our efficiency. If there's anything else we can do for you, please feel free to reach out. Best, Ed Rubenfeld - Service Manager - 305-372-3747

July 09, 2025

They are very helpful, friendly and understood of the customers needs. This third lease I have done with Efrin so that’s says it all More

by zindorf21
Recommend Dealer
Yes
Employees Worked With
Efrain Ponce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2025 -

Lexus of North Miami responded

Thank you for the review! We are happy to hear that Efren and the team at Lexus of North Miami impressed you with their stellar service. We look forward to your next visit!

July 07, 2025

Everything was good and they’ve done the second service of my car until I was charger $400 and something for LABOR, to create a new key for my car. Which was basically using a computer to code it. More

by Ruben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Jul 07, 2025 -

Lexus of North Miami responded

Ruben, we appreciate your business and are happy to hear that our staff provided excellent service. We want to ensure that our pricing is always fair and transparent, and if you have any further questions, we will be happy to assist.

July 07, 2025

After having an appointment it took 3 hours to do soil change ! Might go somewhere else More

by DUSARA113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Lexus of North Miami responded

Thank you for bringing your negative experience to my attention. I will share this with my team so we can strive to improve our service, but in the meantime, would you please consider reaching out to me directly? Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

July 07, 2025

I had great service at Lexus of North Miami Short wait and leased my new 2025 Lexus IS with ease. More

by cruzml66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angel Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gus Arcon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Figureoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rosaly Bermudez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Portillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jhan Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Cuervo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Lexus of North Miami responded

Thank you for being such a great customer of Lexus of North Miami. Enjoy your new 2025 Lexus IS!

July 07, 2025

The service/attention was very efficient and did not take a long time at all. My service advisor Luis was very helpful. More

by JAIROE322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Jul 08, 2025 -

Lexus of North Miami responded

Thank you for sharing your experience working with Luis and the team! We appreciate your business and hope to see you again at Lexus of North Miami.

July 06, 2025

Sierra closed the deal for me when 3 other dealerships could not. She will go battle for you. Great service 5🌟 More

by Jfisch515
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sierra Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2025 -

Lexus of North Miami responded

Congratulations on your new car! We are happy to hear that Sierra made your purchase experience so positive and successful. Thank you from all of us at Lexus of North Miami!

July 06, 2025

Hello Exceptional maintenance service . fast.professional. and courteous. Lexus truly values and respect their customers. More

by Y.LORENZOCUBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramon Cabrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maurizio
Jul 07, 2025 -

Lexus of North Miami responded

Thank you for the great review! We appreciate your business and we hope to see you again at Lexus of North Miami. Have a wonderful day!

July 05, 2025

Tech diagnosed the problem as battery, however the issue returned a few days later. It is clear that a check test wasn’t run. More

by mp3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t recall
Jul 07, 2025 -

Lexus of North Miami responded

I apologize for the inconvenience you've experienced. It sounds like we may have missed something during your visit, and I understand how frustrating that can be. We would appreciate the opportunity to re-evaluate your vehicle's issue and ensure it's properly addressed this time around. Please feel free to reach out at your convenience so we can make things right. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

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