Back

Lexus of North Miami

North Miami, FL

4.6
4,322 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
Contact Dealership

14100 Biscayne Blvd

North Miami, FL

33181

Directions

By Type

Showing 4,322 reviews

October 03, 2025

Excellent customer service, professional standards, they satisfied my expectations, i would recommend my friends and family to visit Lexus also the facility are very comfortable More

by JESSICAPALMA30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah villalba
Oct 06, 2025 -

Lexus of North Miami responded

Thank you for recommending Lexus of North Miami! We appreciate your business and look forward to seeing you again in the future!

October 03, 2025

Bobby Rahmani provided excellent customer service. I would recommend him to anyone. One of a Kind! More

by Mimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfred Utset
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Lexus of North Miami responded

Mimi, thanks for the kind words for Bobby. We appreciate your support here at Lexus of North Miami!

October 03, 2025

I recently visited the Lexus dealership for the maintenance and was assisted by Jonathan. His professionalism, knowledge, and attention to detail made the entire process smooth and stress-free. Hi More

by Allaelfont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Oct 03, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback about Jonathan's outstanding service! We're delighted to hear everything went smoothly. We look forward to assisting you again at Lexus of North Miami! Safe travels!

October 03, 2025

Very courteous and professional. All of my convers were addressed and the ser v ice was performed in an expeditious man̈ner. More

by S_CONEY
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Semon
Oct 03, 2025 -

Lexus of North Miami responded

Thank you for choosing Lexus of North Miami and for sharing your review! See you next time!

October 02, 2025

Great customer service. Bobbi has been my service technician for years. I am totally please with the customer service provided! Thank you Bobbi and Lexus of North Miami. More

by Travis.Davis33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Lexus of North Miami responded

We're grateful for your loyalty and kind words about Bobbi! We truly appreciate your business and look forward to seeing you again at Lexus of North Miami. Safe travels!

October 02, 2025

I had an absolutely wonderful experience at Lexus North Miami! Everyone was SO friendly to the point where I loved spending time there as I was purchasing my beautiful new car. Sierra and Kon stood out as More

by larosa_d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Konstantinos Fotiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sierra Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Lexus of North Miami responded

Congratulations on your new car! We are thrilled to hear that the Lexus of North Miami team went above and beyond to give you such a seamless and stress-free experience, and we will be sure to pass along your kind words to them. It's wonderful to hear our team made this such a welcoming and stress-free experience. Safe travels ahead!

October 02, 2025

Jonathan was really nice and knowledgeable. He explained everything to us and answered all out questions. More

by MELANIEHENRIQUEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Oct 03, 2025 -

Lexus of North Miami responded

Hi Melanie, thank you for sharing your feedback about Jonathan! We are thrilled that you received friendly and attentive service. We appreciate your business and hope to see you again at Lexus of North Miami!

October 02, 2025

The service team was very accommodating and serviced my vehicle very quickly as requested due to a prior commitment later in the day and was appreciated. More

by jgrichards0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Chin
Oct 03, 2025 -

Lexus of North Miami responded

We’re glad the service team took care of you in a timely manner at Lexus of North Miami. Thanks for sharing your appreciation!

October 01, 2025

I’ve been a customer since 2020 and it has been always the best experience More

by CGONZALEZ533
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Frontier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Contaldi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2025 -

Lexus of North Miami responded

There is nothing better than a great review. Thanks for giving Lexus of North Miami your business!

October 01, 2025

Excessive wait time, incompetent staff who all had a "holier then thou" attitude and very poor customer service. I would rather be hung upside down, strung by my toes and have knives jabbed into my eyes More

by 33139VAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Rahmani
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Verneuil
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Alcala
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Semon - just awful
Oct 03, 2025 -

Lexus of North Miami responded

I am disappointed to receive your feedback. We hold our team to a high standard of professionalism and it is hard to believe the "attitude" you claim here. Nevertheless, if you'd like to discuss your concerns, we'd be grateful for the opportunity to better understand what happened during your visit. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

...
60
...