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Lexus of North Miami

North Miami, FL

4.6
4,919 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 4,919 reviews

April 12, 2026

This dealership is very dishonest. You try and give them business and then when you service the car it’s commission based so basically something that’s supposed to be under warranty th More

by hbat908
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed Rubenfeld
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Rahmani
Apr 14, 2026 -

Lexus of North Miami responded

I'm really disappointed to see your review, as we're not in the practice of being dishonest or deceitful. If I were in your shoes, I would be upset as well, and I want to apologize. If you're open to discussing what happened and working toward a solution, we'd love the opportunity to make things right. Please give me a call when you can. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

April 12, 2026

Kept in touch… but didn’t hassle me… Joaquin thanks for your super kindness. YTB More

by beeroe80
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joaquin Castillo
Apr 13, 2026 -

Lexus of North Miami responded

Thanks for the 5 star review on your experience with Joaquin. We hope to see you again at Lexus of North Miami!

April 12, 2026

Clean facility, lots of inventory. Terry is amazing and efficient. Great experience to lease there More

by HMSMITH116
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Bean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2026 -

Lexus of North Miami responded

Hmsmith116, we appreciate the fantastic review of Terry and Lexus of North Miami!

April 12, 2026

Dealer tried to pat the bill with unnecessary services, and disregard what actually had to be done. I had to after the fact buy the parts myself and do the work.. More

by GLASDAVID20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Johnathan @ Service
Apr 14, 2026 -

Lexus of North Miami responded

We're committed to providing honest and reliable service, so I'm very sorry to receive your feedback. If you're willing to discuss this, please consider calling me. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

April 11, 2026

Service was done in a timely manner and Ronald was great. Always a pleasure. Thank you More

by eriktirums
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Apr 13, 2026 -

Lexus of North Miami responded

Thank you for the excellent review of Lexus of North Miami, Erik! Ronald will appreciate your praise.

April 11, 2026

Appointments are easy to schedule and they are very helpful Waiting rooms are comfortable Free coffee More

by Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2026 -

Lexus of North Miami responded

Thank you for sharing your appreciation of our customer service and amenities! Your support means everything to us. See you next time, from all of us at Lexus of North Miami!

April 11, 2026

Excellent service—attentive to customer needs. Satisfaction guaranteed; it exceeds all expectations. The quality lives up to the brand they represent, and you feel like part of the Lexus family. More

by norberto perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Rubenfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Alcala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Rahmani, Rosaly Bermudez
Apr 13, 2026 -

Lexus of North Miami responded

Norberto, we're happy to have you in the Lexus of North Miami family! Thanks for choosing our team and sharing your support. See you down the road!

April 11, 2026

Lexus fix my issues with no problem. It was an easy process with dropping off and picking up the car. Great service love them More

by mstoya123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 13, 2026 -

Lexus of North Miami responded

We are proud of our service team and happy to hear your vehicle is back on the road. Thank you for choosing Lexus of North Miami!

April 10, 2026

Fui muy bien atendido por el vendedor y airón H Nápoles y por Amauri fue todo muy rápido estoy feliz More

by michael230876.mp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yairon H Napoles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amauri Rosario
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2026 -

Lexus of North Miami responded

Nos contenta saber que Airon se ha ganado su reseña favorita en Lexus of North Miami. Esperamos verle pronto de nuevo.

April 10, 2026

I love coming to Lexus of North Miami the staff is very nice and are very helpful. More

by guytonteach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Apr 13, 2026 -

Lexus of North Miami responded

Thank you for the great review. We look forward to seeing you again at Lexus of North Miami!

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