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Lexus of North Miami

North Miami, FL

4.6
4,322 Reviews
Experience the Lexus Lifestyle Purchasing a car is just the beginning of the Lexus experience. These days, dealerships have evolved into more than just a car lot – they have become a source of guidance and maintenance for vehicle care. And now, with the introduction of Lexus of North Miami – a true lifestyle begins. The new state-of-the-art dealership not only provides the ultimate in automotive service but also provides unrivaled personalized service, catering to all of your needs with luxury amenities via the Club Lexus Lifestyle and Fitness Center. The innovative, resort-like center is designed to accommodate and enhance your everyday lifestyle by allowing access to the finest facilities for consultation and first class amenities. Our service department is passionate about caring for the best automobiles in the world, and committed to keeping your Lexus vehicle and ownership experience top of the line. Our shop has all the top factory required tools and equipment accompanied by thirty-two factory trained technicians, eight Lexus certified trained advisors and over eighty service bays which makes it easy for our customers. At Lexus of North Miami our assistant service advisors/service operators provide a welcoming answering service which you can reach Monday through Friday 7:30am-6:00pm, Saturday from 8:00am-5:00pm and Sundays from 11:00am-4:00pm (appointments recommended). You can call the Lexus of North Miami service department at (305) 372- 3747 to reach your service advisor, appointments or for vehicle history and all other questions. *Some restrictions apply. Our Service department is fully equipped with carwashes, details and valet services. We offer complimentary car washes to our customers who have purchased or serviced vehicles at Lexus of North Miami. The Café at Lexus of North Miami brings a warm and welcoming experience. Choose from complimentary critically acclaimed Starbucks coffee brewed to perfection, an impressive array of contin
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14100 Biscayne Blvd

North Miami, FL

33181

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Showing 4,322 reviews

September 17, 2025

They need more employees with better attitude, they're working for a premium and exclusive brand and behave like they're selling kias. More

by thomas_pichardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victor
Sep 17, 2025 -

Lexus of North Miami responded

Thomas, this is disappointing feedback to receive as we hold our team to high standards of professionalism and customer care. Your input will certainly be addressed as we work to improve our services. If there's anything specific you'd like to discuss or if you need further assistance, please don't hesitate to reach out directly. Thank you, Ed Rubenfeld - Service Manager - 305-372-3747

September 17, 2025

I bought my 3rd car at Lexus of North Miami. I was again happy with the experience and especially with Konstantinos Fotiou, who sold us the car and guided us through the entire process. More

by christian.hoeninger
Recommend Dealer
Yes
Employees Worked With
Todd Tarczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Konstantinos Fotiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Lexus of North Miami responded

Christian, thank you for choosing Lexus of North Miami for the third time! We're delighted to hear you had another positive experience with Konstantinos. We look forward to assisting you again in the future! Safe travels!

September 17, 2025

Excellent service from Luis. I received updates in a timely manner. Loaner and pick up services were ok More

by MONTENEGRO_CD
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Sep 17, 2025 -

Lexus of North Miami responded

Thank you for choosing Lexus of North Miami and for sharing your appreciation for Luis! It was a pleasure to work with you and we hope to serve you again in the future. Safe travels!

September 17, 2025

They provide great service and fast. The environment is relaxing while you wait. Friendly staff! More

by SKHARGIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaker Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2025 -

Lexus of North Miami responded

Thank you for stopping by to leave Lexus of North Miami a wonderful review!

September 17, 2025

I appreciate the professionalism, honesty and attention that Jonathan expressed on my last few visits. He is courteous and clearly explains the issues that I was experiencing with my vehicle. He clearly co More

by DONNAMILFORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Sep 17, 2025 -

Lexus of North Miami responded

We love hearing that Jonathan took such good care of you and your vehicle. Your kind words mean a lot to our team! Thank you from all of us at Lexus of North Miami.

September 16, 2025

Excellent customer service, it was a pleasure for me to work with JAKER, he had the patience to answer all my questions and guide me through all my concerns until the delivery of the RX350 car and he didn' More

by alfredspin95@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaker Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Lexus of North Miami responded

Thank you for your kind words! We're so glad Jaker provided excellent support throughout the entire process. Congratulations on your new Lexus RX 350! We appreciate your business and hope to see you again at Lexus of North Miami!

September 16, 2025

I purchased my car on August 29, 2025, and had the pleasure of working with Frank Vidal, my salesman, and Alfred Utset, the sales manager. Frank was outstanding—friendly, knowledgeable, and attentive, More

by mercy.9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred Utset
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Suarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Lexus of North Miami responded

Thank you for sharing your feedback about Frank and Alfred! We truly appreciate your business and hope to see you again at Lexus of North Miami. Enjoy your new car!

September 16, 2025

Frank was very patient and knowledgeable. Financing went very smoothly and would definitely recommend Lexus of North Miami to anyone More

by DR610
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Vidal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2025 -

Lexus of North Miami responded

Thank you for recommending Frank and the team at Lexus of North Miami! We’re glad to hear you had a smooth experience. Safe travels!

September 15, 2025

My experience with Lexus Of North Miami has always been very good! I really appreciate the customer service team there. Very professional! More

by larrykincy27
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kelvin Chin
Sep 16, 2025 -

Lexus of North Miami responded

Thank you for your kind words, Larry! We truly appreciate your continued trust and support. See you next time at Lexus of North Miami!

September 15, 2025

My service was amazing amd my financial needs were met with finance with Q from finance More

by ELATORTUE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Qudus Ijelu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rahmani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nelson Paulino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2025 -

Lexus of North Miami responded

Thank you for the great review. We look forward to seeing you again at Lexus of North Miami!

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