Lexus of North Miami

Terry was incredible to work with - he made the process so easy. Although I drove 5+ hours to get to the dealership it was definitely worth it. I love the car too! I will recommend Terry and Lexus of North so easy. Although I drove 5+ hours to get to the dealership it was definitely worth it. I love the car too! I will recommend Terry and Lexus of North Miami to all of my friends interested in a Lexus. More

I have always gotten great service here but my last 3-4 visits with Jonathan have been excellent visits with Jonathan have been excellent More

As a long time Lexus Customer, the service is consistent and easy. The only thing that has declined significantly is the customer service with the reservations team and cashiers. It’s as if they hate their and easy. The only thing that has declined significantly is the customer service with the reservations team and cashiers. It’s as if they hate their jobs, they’re miserable, and rude. You can barely hear them when they speak and it’s just an overall bad experience. More

Ernez had my car ready when I arrived. Signing took 20 minutes and I was on my way. I will continue to make the 5 hour drive to buy my cars from Lexus of North Miami 😊 Signing took 20 minutes and I was on my way. I will continue to make the 5 hour drive to buy my cars from Lexus of North Miami 😊 More

From the moment I arrived at the Lexus dealership, my car-buying experience was excellent. Luke was the one who helped me, and he was outstanding—professional, attentive, and always willing to answer all car-buying experience was excellent. Luke was the one who helped me, and he was outstanding—professional, attentive, and always willing to answer all my questions with patience and clarity. He guided me through every step of the process without any pressure and offered options tailored to my needs. The showroom environment was welcoming, and the transparency throughout the process gave me a lot of confidence. The delivery of the vehicle was flawless—the car was in perfect condition, and Luke took the time to explain every detail about its features and technology. I would definitely recommend Lexus, and especially Luke, to anyone looking not only for a luxury car but also for top-quality customer service. I am very satisfied with my purchase and the overall experience. More

The quality of service and repairs were top notch! Deena Porras, my customer service representative covered every detail with enthusiasm and courtesy. The repairs were completed in a timely manner. E Deena Porras, my customer service representative covered every detail with enthusiasm and courtesy. The repairs were completed in a timely manner. Every concern was addressed and handled appropriately. Thank you Deena, Michael and all the collision repair team! My car looks amazing! More

I went for in for a recall and a oil change and to get my tires rotated. Everything seemed to go great until I checked my tire pressure a few days after getting my tires rotated and I was stunned, because be tires rotated. Everything seemed to go great until I checked my tire pressure a few days after getting my tires rotated and I was stunned, because before I went I checked my pressure on my dash and it said that my 2 rear tires only had 29 psi in them and the front tires had 30 psi in them. So after a couple days after my $29.99 tires rotation the pressure was exactly the same pressure as it was before the visit to the dealership. So that tells me that they charged me for a tire rotation and didn't do it. Because if they did it should have 33psi in all 4 tires not 29 in the back and 30 in the front. I called the dealership and complained about it and they told me that they were going to investigate it and get back with me and they never did. When you go get a tire rotation they checked your pressure and if it is low they pump it up and rotate the tires but they failed and that's how I know that they didn't do it. Very disappointed 😞 More

The service was very well done on my Lexus, and the service consultant, Ronald Campos, was very helpful. service consultant, Ronald Campos, was very helpful. More

Amazing! Going to do my service is always a great experience, comfortable, and everyone is very welcoming Going to do my service is always a great experience, comfortable, and everyone is very welcoming More

Great dealership from sales to service xxx XXX XXX. XXX xxx xxx XXX. XXX xxx XXX xxx xxx XXX. XXX xxx More