Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Lexus of North Miami - Service Center
North Miami, FL
885 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
885 Reviews of Lexus of North Miami - Service Center
Sort by
October 01, 2024
Really good jog in helping me finding a new car with a great deal. Thanks. great deal. Thanks. More
by cesargiordy_349
Verified CustomerEmployees Worked With
September 29, 2024
Eric is very polite and knowledgeable staff member. He explained me everything that I need to do on my car service day andprovided me with options. He explained me everything that I need to do on my car service day andprovided me with options. More
by zizuni4ka
Employees Worked With
Eric
September 28, 2024
Ay Lexus of North Miami, I encountered an extremely poor standard of customer service characterized by misinformation, dishonesty, and an apparent focus on profit over customer satisfaction. There is a poor standard of customer service characterized by misinformation, dishonesty, and an apparent focus on profit over customer satisfaction. There is an urgent need for a comprehensive retraining program that should prioritize enhancing the overall customer experience. More
by FAITHCHURCH93
Employees Worked With
Other Employees :
Sales representative, Isaac, has not been always veracious.
September 27, 2024
The service,and the attentions was good. And the Financial,also is fine.Thank you. And the Financial,also is fine.Thank you. More
by bacal.mario
Employees Worked With
September 26, 2024
Great service. Appreciate the communication and frequent update during my wait. My car was properly checked for much more than the issue at hand and the fluids were Appreciate the communication and frequent update during my wait. My car was properly checked for much more than the issue at hand and the fluids were topped up as requested. More
by clasam112
Employees Worked With
Kevin
September 26, 2024
The staff are excellent, the facility is great, and the only thing bothering me is the quality of the car itself that deserves only one star. I have been driving an ES most of my life and own at least two only thing bothering me is the quality of the car itself that deserves only one star. I have been driving an ES most of my life and own at least two always at one time, but this Make is not what I would consider Lexus quality. More like a Hyundai. I have decided to write a report to Lexus about the inconvenience quality related problems that have been arising in this nearly brand new car. Very sad. More
by Sam Alamoudi
September 26, 2024
Great and Professional Service from Anna, the sales representative I purchased my car with. Evgeny Fiks representative I purchased my car with. Evgeny Fiks More
by evgenyfiks
Employees Worked With
September 25, 2024
Exceptional service. ..great experience...expedited service...professional experience...took a sincere interest on my concerns...great location..Eric was amazing!! ..great experience...expedited service...professional experience...took a sincere interest on my concerns...great location..Eric was amazing!! More
by rbarrat
September 25, 2024
I went in on a Saturday after booking the appointment same day. I was having an issue with my hood not opening. I waited a total of 2.5 hours, which is quick considering it needed a diagnosis and slight same day. I was having an issue with my hood not opening. I waited a total of 2.5 hours, which is quick considering it needed a diagnosis and slight warranty work. To me, that was speedy and not bad. More
by joemoscatello1
Employees Worked With
Jonathan
