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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,765 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,765 reviews

January 31, 2022

The dealership is a dream and a pleasure to do business, especially with such a friendly environment. More

by drod973
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario F Padron
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Jan 31, 2022 -

Lexus of Pembroke Pines responded

We really appreciate your business and trust in our work here at Lexus of Pembroke Pines!

January 31, 2022

The service was outstanding and Jeff my service rep was extremely helpful in getting my issue resolved. More

by redrum666666
Recommend Dealer
Yes
Employees Worked With
Jeff
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Jan 31, 2022 -

Lexus of Pembroke Pines responded

Thank you for taking time to commend Jeff and our Lexus of Pembroke Pines team! We are thrilled that your concerns were addressed. Hope to see you again down the road!

January 31, 2022

I was so impressed by the outstanding job performed byThe service advisor, Isidro Garcia!!! I went to Lexus Pembroke Pines to replace my driver-side mirror. Isidro Garcia, the service advisor was having lunc More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Genao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS
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Jan 31, 2022 -

Lexus of Pembroke Pines responded

We're glad to see that our team took excellent care of your vehicle! Thank you for trusting us to help out--it's nice of you to say that you appreciated Isidro's hard work and way of putting the customer first. We aim for top notch customer service, and we are grateful for your kind words. See you again next time here at Lexus of Pembroke Pines.

January 31, 2022

Everyone went out of their way to be helpful. I was not offered the option to have car delivered More

by TRAVEY8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Argudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie King
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Feb 01, 2022 -

Lexus of Pembroke Pines responded

It is awesome to hear that our team was particularly helpful to you! We appreciate your business and will be sure to pass along your feedback so that future customers are offered all the options. Thanks again!

January 31, 2022

One of the most friendly helpful and considering dealer to have in your corner when making a car commitment More

by LIXONR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Majerovicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Valentina Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2022 -

Lexus of Pembroke Pines responded

This is an excellent review! We are glad our team was friendly and helpful. See you again next time here at Lexus of Pembroke Pines!

January 30, 2022

The brakes fail intermittently, despite two visits to the service department. I no longer feel safe in my vehicle. What do I need to get my vehicle repaired. More

by eric26ca
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
JOHN STEIGELE
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Feb 14, 2022 -

Lexus of Pembroke Pines responded

Customer safety is our top priority and I'm so sorry that you are still experiencing these issues with your brakes. Your frustration is understandable and I would appreciate the chance to work towards a solution and make things right. Since I am unable to find a contact number from this review, would you please consider giving me a call when you have the chance? Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

January 30, 2022

Alejandro was my agentRodney fuller in Alejandro was my agent Rodney fuller in service Impeccable, professional,wonderful service Great dealership Thanks for all your hard work More

by EFIELDS618
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaetano Costantino
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Jan 31, 2022 -

Lexus of Pembroke Pines responded

Thank you for complimenting Alejandro! We're glad that Rodney was also professional and helpful. We appreciate it here at Lexus of Pembroke Pines!

January 30, 2022

Muy buena la atención de parte del equipo que me atendió!20 puntos, muchas gracias , súper recomendados More

by FRANKEDAZA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaetano Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilver Nava
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Jan 31, 2022 -

Lexus of Pembroke Pines responded

Muchas gracias por tomar el tiempo dejar una reseña a Lexus de Pembroke Pines!

January 30, 2022

Exceptional service. Service manager Jeff Henriquez knows what he is doing and curtious, asset to Lexus More

by HEAVENMEDICAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
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Jan 31, 2022 -

Lexus of Pembroke Pines responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Jeff and the Lexus of Pembroke Pines team. Drive safely, and we hope to see you back!

January 30, 2022

Great service and friendly and helpful staff. Had a quick turnaround for car service and wash. More

by SANJAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Ayash
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Jan 31, 2022 -

Lexus of Pembroke Pines responded

We are really pleased to see that our team took wonderful care of you here at Lexus of Pembroke Pines. It makes us happy that our team was helpful and friendly.

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