Lexus of Pembroke Pines

The leasing process was relatively seamless. The vehicle delivery did not include an effective technology setup. Because the setup was incomplete, I had to personally reset to the default settings. Lexus of delivery did not include an effective technology setup. Because the setup was incomplete, I had to personally reset to the default settings. Lexus of Pembroke Pines is approximately 60 miles from my home. The sales representative Rafael Genao told me if I needed further help with technology, I could get that assistance at any Lexus dealer closer to my home. Well….that didn’t work out very well. I called Lexus of Palm Beach and was informed that they no longer have technology experts. Mr. Genao also told me that any Lexus dealer can help me with the blackout application on the windows. I do have a problem, and I feel securing that help at a dealer other than the dealer that applied it, Pembroke Pines, will be impossible. This is my 7th Lexus lease since 1990. Although the quality of the vehicle is excellent, the dealer support is not up to par! More

Excellent service and very good treatment from the staff and Jeff Hernandez service adviser, I recommend this dealer for service and and Jeff Hernandez service adviser, I recommend this dealer for service and More

One of the best car buying experiences ive enjoyed. Excellent service, quick turnaround, test drove and out the door in under 2 hrs Excellent service, quick turnaround, test drove and out the door in under 2 hrs More

In the seven years that Lexus of Pembroke Pines has been servicing my vehicle, I continue to have a pleasant experience. The service associate responds to questions and offer informed recommendations to mai servicing my vehicle, I continue to have a pleasant experience. The service associate responds to questions and offer informed recommendations to maintain the health of the vehicle. I recommend Lexus of Pembroke Pines for quality expeditious service. More

The team was Honest, provided efficient service and and had a good representation of their product. Sales Erik Finance Dayron had a good representation of their product. Sales Erik Finance Dayron More

Excellent service from the service person assigned to me and the people that received me, also the person that brought my car and andvery happy with the Tech person that connected my cell to the car. That s and the people that received me, also the person that brought my car and andvery happy with the Tech person that connected my cell to the car. That should have done the day that I purchased the car. I would like to have a conversation with someone that is over the manager that sales used cars. Because my salesperson was "Sammy" and he told me to come back for two issues I saw when I purchased the car and now Sammy or the Manager Edgar now refuse to take care the issue. I paid cash when I purchased the car. My cell number is 954 328-9458. Thank you, Hilda Love More

Where are you clean dealership excellent service Beautiful landscaping and plenty of inventory to choose from Beautiful landscaping and plenty of inventory to choose from More

Consistently excellent. Have been with this dealer for about the past fifteen years or so. about the past fifteen years or so. More

Was awesome I live and boynton beach and went out of my way to travel to your area The customer service was great and the service was outstanding The price for the car service prices is affordable and way to travel to your area The customer service was great and the service was outstanding The price for the car service prices is affordable and I will definitely recommend this Lexus dealership to my coworkers and family More

I love the pick up and drop off service available. The courier even put gas in my car before he dropped it off. courier even put gas in my car before he dropped it off. More