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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,594 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,594 reviews

September 22, 2021

My salesman Dozer was efficient and made purchase a pleasant experience. I would purchase another car from this dealership. More

by MFARBS
Recommend Dealer
Yes
Employees Worked With
Dozer Kocsis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Lexus of Pembroke Pines responded

Thank you for your great review of your visit to Lexus of Pembroke Pines! We are so glad that Dozer was able to help you find what you needed. Congratulations on your new car!

September 22, 2021

Mi experiencia fue buena pues el mantenimiento de mi carro es satisfactorio y excelente genial More

by XIOMY03B@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose amaro , Joseph Ayash
Sep 22, 2021 -

Lexus of Pembroke Pines responded

Gracias por la reseña! Es fantástico oír que tuvo una buena experiencia trabajando con el equipo Lexus of Pembroke Pines. Apreciamos su apoyo y esperamos volver a verle en el futuro!

September 22, 2021

El mejor servicio del sur de Florida en todos los dealer de autos con un gran servicio More

by JULITIN1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorena Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Lexus of Pembroke Pines responded

Muchas gracias por la reseña fabulosa de Lexus de Pembroke Pines!

September 22, 2021

Service was great, quick and I came in without an appointment. I was completely satisfied as always. More

by elizabethdenizard72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sebastian
Sep 22, 2021 -

Lexus of Pembroke Pines responded

We are so grateful for your continued business and your kind review! It is terrific to hear that our team always takes such great care of you and we look forward to welcoming you back next time. Thank you from all of us at Lexus of Pembroke Pines!

September 22, 2021

I was looking for a car for my daughter and Mario the sales person was great, very helpful, attentive, knowledgeable. More

by nessan215
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario F Padron
Sep 22, 2021 -

Lexus of Pembroke Pines responded

Thanks so much for the kind words about Mario! We're pleased that they were helpful, attentive, and knowledgeable. See you next time at Lexus of Pembroke Pines!

September 22, 2021

Ok. service and but very pricey. They do not have and need a good waiting area for their customers like JM Lexus. More

by LGF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Sep 22, 2021 -

Lexus of Pembroke Pines responded

We appreciate you taking the time to leave us some a review. I'm sorry that you didn't enjoy our facilities, and we will alert our team to this feedback. If there's anything else I can do for you to make your experience better next time, please do let me know.

September 22, 2021

All personal were Professional and Friendly . They went above and beyond to provide exceptional service. The car was detailed immaculately. More

by DEANSOMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mikhail Khalev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryl from Finance
Sep 22, 2021 -

Lexus of Pembroke Pines responded

Thanks so much for the great review of Lexus of Pembroke Pines! We're so happy to hear that our team worked hard to deliver excellent service.

September 22, 2021

Service representative name Melisa was very rude and disrespectful she was acting like my wife was lied and accused was by telling us that our car was in an accident and both me and my wife knew that th More

by DELANDORUSSELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melisa
Oct 07, 2021 -

Lexus of Pembroke Pines responded

This feedback is concerning to read. We expect the highest level of respect and professionalism from our team and I am sorry that we left you with a negative impression. I would appreciate the opportunity to speak with you directly and earn another chance to assist you and your wife with your vehicle. Please don't hesitate to give me a call at your convenience. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

September 22, 2021

It was a pleasant experience. The dealer was very professional, informative, helpful, courteous, approachable, patient and effectively addressed all of my concerns. I enthusiastically recommend him. More

by J.O.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Genao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Lexus of Pembroke Pines responded

Thanks for posting about your experience with our team. We're proud to have earned your business at Lexus of Pembroke Pines!

September 22, 2021

Good customer 👍 service it was a good experience the workers were great definitely will come back or refered someone. More

by ASWEETJULIETTE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Carey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moez Sachedina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2021 -

Lexus of Pembroke Pines responded

Thanks for this excellent review of our team here at Lexus of Pembroke Pines! We appreciate the confidence in our team and your recommendation.

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