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Lexus of Pembroke Pines
Pembroke Pines, FL
16,493 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running!
Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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Showing 16,493 reviews
April 17, 2021
We did not get a copy of the lease agreement after signing. We had to call to request it the following day.. It did not reflect the value we was quoted. There was some deception. signing. We had to call to request it the following day.. It did not reflect the value we was quoted. There was some deception. More
by ELAINE5
Verified Customer
April 16, 2021
Isidro Garcia was very professional. However, dealership no longer pays any attention to washing and cleaning the vehicle after servicing. Interior wasn’t even touched! no longer pays any attention to washing and cleaning the vehicle after servicing. Interior wasn’t even touched! More
by Verne444
Employees Worked With
Isidro Garcia
April 16, 2021
I had an excellent new car sales experience at Lexus of Pembroke Pines. By far, the best experience at a car dealership yet and I have purchased several cars throughout my lifetime. I just had a new baby a Pembroke Pines. By far, the best experience at a car dealership yet and I have purchased several cars throughout my lifetime. I just had a new baby and needed to buy a bigger and safer vehicle. Lexus of Pembroke Pines helped to make that happen for me. I would definitely recommend. My Representative and the Financial Manager were both very professional and personable in helping to make a Win-Win deal. More
by aviatrixdesigns
April 16, 2021
Our salesman was so knowledgeable and patient while explaining everything to us. He went the xtra mile for my husband and me. He represents Lexus well! explaining everything to us. He went the xtra mile for my husband and me. He represents Lexus well! More
by HTH45
Employees Worked With
April 16, 2021
Fast service , polite attention and optimal car’s services Very comfortable waiting area. The timing for get the car was really fast and my car was returned clean and ready to go services Very comfortable waiting area. The timing for get the car was really fast and my car was returned clean and ready to go More
by HRIOSV923
Employees Worked With
Jeffery
April 16, 2021
Worst experience I have ever had.mr. Mehta completely ignored our calls.Would rather watch the cricket match.Had an appointmet with Mr. Lussane. He never showed.Turned us over to another salesman who wa ignored our calls.Would rather watch the cricket match.Had an appointmet with Mr. Lussane. He never showed.Turned us over to another salesman who was quite helpful.Met Mr. Lussane when deal was done. Gave us his card.Why? I would never deal with this dealership again. More
by CHANRICH2003
April 16, 2021
Customer service is a plus for me . I'm always greeted with a smile, everyone treats you with respect, they allowed time to listen to all my concerns and to make sure I'm a happy customer. It's always a with a smile, everyone treats you with respect, they allowed time to listen to all my concerns and to make sure I'm a happy customer. It's always a pleasure to be a part of the Lexus family More
by KARLEEN212
Employees Worked With
Andre rust
April 16, 2021
We bought a used car at a higher price than your competitors and we were asked to sign an “As is” statement prior to take delivery and this is unacceptable for a dealership as yours competitors and we were asked to sign an “As is” statement prior to take delivery and this is unacceptable for a dealership as yours More
by ANARZ1234
April 16, 2021
I really enjoy getting my car serviced at this location. Jeff is very professional and attentive! My car is always so clean after! Thank you Jeff! Jeff is very professional and attentive! My car is always so clean after! Thank you Jeff! More
by DANNY.DL10
Employees Worked With
Jeffery Hernandez
April 16, 2021
Otany in Sales is Great Very Professional!! The purchasing experience was very easy! Excellent!! Highly recommend him!! Sebastian in Service is Awesome!! Very thorough!! Always willing to help!! Th purchasing experience was very easy! Excellent!! Highly recommend him!! Sebastian in Service is Awesome!! Very thorough!! Always willing to help!! Thank you Lexus Of Pembroke Pines!! More
by NANNIMENDEZ
