Lexus of Pembroke Pines

The staff was professional. Jose was very informative and helpful. considering I did not have an appointment, the waiting time was acceptable, and waiting room comfortable. Thank you! helpful. considering I did not have an appointment, the waiting time was acceptable, and waiting room comfortable. Thank you! More

Salesman was fine But he tried to sell a higher version of the model I asked for pretending they did not have it. However the finance lady was dishonest. She asked to quickly sign a whole bunch of papers a of the model I asked for pretending they did not have it. However the finance lady was dishonest. She asked to quickly sign a whole bunch of papers and then I found out that I was charged a much higher price than what she had verbally quoted for service and excess wear warranty. All of her conversation was disingenuous and she tried to pull the wool over my eyes More

Special Thanks to my Service Man, John Stiegle from the Service Dept. at Lexus of Pembroke Pines dealer for the many years of great service. Service Dept. at Lexus of Pembroke Pines dealer for the many years of great service. More

Where I purchased my car in 2006.It took to long to just Where I purchased my car in 2006. It took to long to just get engine light off. They actually left the clips off the plastic covers for the motor. Where I purchased my car in 2006. It took to long to just get engine light off. They actually left the clips off the plastic covers for the motor. I did not want the other suggested work to be completed. The person I was assigned was not as professional what I usually get. I really need to return and get those clips put on as they should have been! Yours Sincerely Tom Stone More

Excellent customer service. Mr Sofian was very friendly and helpful. Safe environment. I’d a great experience. I highly recommended to my friends and family and helpful. Safe environment. I’d a great experience. I highly recommended to my friends and family More

This was our first time using this dealership. The service department, especially Rodney, was awesome. They promptly diagnosed a complex issue on an older Lexus, found the appropriate parts elsewhere service department, especially Rodney, was awesome. They promptly diagnosed a complex issue on an older Lexus, found the appropriate parts elsewhere in the country and fixed the problem. The communication throughout the process was excellent. They’ve earned our business! More

Excellent customer service. Great Finance Managers. Lexus of Pembroke Pines the best dealer of the state of Florida. I recommend them as the number 1 in the market of Pembroke Pines the best dealer of the state of Florida. I recommend them as the number 1 in the market More

Excelente trato y servicio llevo desde Puerto Rico con Lexus y hasta ahora muy contento con la marca y el servicio espero que sigan mejorando Lexus y hasta ahora muy contento con la marca y el servicio espero que sigan mejorando More

This is my third Lexus since 2019. The experience I had at Lexus of Pembroke Pines was awesome! From the salesman to the finance all was a great experience. Definitely why I would continue to do business w at Lexus of Pembroke Pines was awesome! From the salesman to the finance all was a great experience. Definitely why I would continue to do business with them. More

my finance person was not welcoming. She was very my finance person was not welcoming. She was very dismissive and impolite. My salesman was great! I am glad I came with my paperwork. I my finance person was not welcoming. She was very dismissive and impolite. My salesman was great! I am glad I came with my paperwork. I More