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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,762 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,762 reviews

November 07, 2020

Mario and Johanna thank you so much with the process of my car purchase I really appreciate you both take care it was a pleasure. More

by FRANCYS287
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario F Padron
Nov 09, 2020 -

Lexus of Pembroke Pines responded

Thank you for shopping at Lexus of Pembroke Pines. It is our goal to take excellent care of guests and I am glad to see that Mario and Johanna are doing their jobs right. We wish you safe travels!

November 07, 2020

We’ve been coming to Lexus PP for about 2 years now. Pleased with the service. Staff friendly and professional. Carlos very helpful. Waiting area and restrooms are clean. More

by CP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos in service
Nov 09, 2020 -

Lexus of Pembroke Pines responded

Thank you so much for trusting us with your vehicle time and time again! We are happy to hear that you are satisfied with our service and we appreciate your kind feedback about our facilities as well. Enjoy your week!

November 06, 2020

I was pleased that there was minimal personal contact. The valet took the keys and the advisor brought the paperwork to sign. The rental car was ready so another signature and I was out of there!! More

by BECKYD8753
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Lexus of Pembroke Pines responded

Becky, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we are so glad we were able to make the experience safe and comfortable for you during this difficult time. If you ever need anything else, don't hesitate to come back and see us again!

November 06, 2020

Gaetano is extremely knowledgeable and helpful. I am Gaetano is extremely knowledgeable and helpful. I am very pleased with my overall experience at Lexus of Pembroke Pines. I will definitely recommen More

by Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gaetano Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Lexus of Pembroke Pines responded

Jo - thank you for reviewing Lexus of Pembroke Pines and for giving a shout out to Gaetano. We strive to deliver top-notch service and I am glad that came through to you!

November 06, 2020

Alan, and Micky made the process of buying my new Lexus flawless!!! Everything was clear, straight forward and very professional. No pressure, and good Will was felt throughout the process. Thank you for More

by SANTIPR61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micky Mehta - Finance, Alan Mehta
Nov 06, 2020 -

Lexus of Pembroke Pines responded

Thank you for the rave review! We are overjoyed to hear that Alan and Micky guided you through the car-buying process with professional service. Your support means a lot to all of us at Lexus of Pembroke Pines!

November 06, 2020

Excellent customer service. Service Advisor Jose is an excellent employee. He always goes the extra mile so that the client feels completely satisfied with service received. More

by Amorcito20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Amaro
Nov 06, 2020 -

Lexus of Pembroke Pines responded

Thank you for trusting us to take care of your vehicle. It is fantastic to see that Jose consistently provides you with great service. We look forward to working with you during your next visit to Lexus of Pembroke Pines!

November 06, 2020

Really good job they make me feel really special Oliver Really good job they make me feel really special Oliver make a great job. I feel part of the family The experience was amazing.super happy w my l More

by Norlenc13
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Duane Massa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raul Najera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Oliver , Lynn Gonzales, Melissa Cortes
Nov 06, 2020 -

Lexus of Pembroke Pines responded

Thank you for reviewing Lexus of Pembroke Pines and for giving a shout out to Oliver. We're grateful to have you as a customer!

November 06, 2020

Excellent serviceService Rep. AndrePrompt service and Excellent service Service Rep. Andre Prompt service and the use of a loan vehicle was very helpful Phone call and text to confirm vehicle was ready More

by UCHEEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre
Nov 06, 2020 -

Lexus of Pembroke Pines responded

Thank you for leaving Lexus of Pembroke Pines a review! It is fantastic to hear that Andre took such great care of you during your visit. Hope to see you next time!

November 06, 2020

Great dealer , definitely recommend this dealer . Amazing customer services always . All my experience have been great every single time . I have had any issues so far . More

by Gyo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mankin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gustavo Palacio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Hoglievina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 09, 2020 -

Lexus of Pembroke Pines responded

Thank you for taking the time to leave us a review! We are grateful that we get the opportunity to work with you here at Lexus of Pembroke Pines, and we look forward to your next visit!

November 06, 2020

Through my car broker, my experience with Michele Alter at Lexus Pembroke Pines was the best. Professional, accommodating and the easiest lease transaction I have ever had ! More

by Robert.f.branciforte
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2020 -

Lexus of Pembroke Pines responded

Robert, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we will certainly let Michele know that you appreciate her help. Enjoy your newly leased vehicle!

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