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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
17,823 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 17,823 reviews

August 27, 2020

Jeremy and the mechanics there are the best! Excellent customer service. They take very good care of me when I'm there. Truly the best! More

by tashikatroutman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2020 -

Lexus of Pembroke Pines responded

Thank you for the 5-star review! It was our pleasure to assist you here at Lexus of Pembroke Pines, and we will certainly let Jeremy and our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

August 26, 2020

Thank you very much for all your help, excellent Thank you very much for all your help, excellent attention and you are very nice. I loved being part of Lexus !!! 100% recommended for everyone!! More

by Paulina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Garcell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario F Padron
Aug 26, 2020 -

Lexus of Pembroke Pines responded

Reviews like this always make us smile, Paulina! We're so glad we could put you in your dream car and deliver exceptionally attentive service. Thank you for trusting Lexus of Pembroke Pines with your business!

August 26, 2020

Great experience, the sales representative was very attentive and listened to what I need. He was very patient and addressed all the questions that I had. More

by 2012yldp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zee Hanif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Lexus of Pembroke Pines responded

We are happy to read that you had a five-star worthy experience working with our Lexus of Pembroke Pines team. It's especially great that your questions were answered so you could be confident in your purchase. Thank you for your business!

August 26, 2020

Andres was a really knowledgeable about what his doing, great with customer. Thank you for the help. I will recommend 100% with my friends and family. More

by Ana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andres Majerovicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Lexus of Pembroke Pines responded

Ana - It means a lot that you would recommend Andres and our dealership to your friends and family. Thank you for allowing us the chance to earn your business! We wish you many safes miles in your new vehicle.

August 26, 2020

I really appreciate the knowledge and professionalism demonstrated by Otany. We were trying to decide between a Lexus or infinity and he was able to convince us that the Lexus was the way to go. Thank More

by Gretta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Lexus of Pembroke Pines responded

Gretta, thank you for taking the time to leave us a review! Otany is an excellent member of our team at Lexus of Pembroke Pines, and we will certainly pass along your kind words. We are proud that we earned your business, and we hope that you continue to enjoy your newly purchased vehicle!

August 26, 2020

Thanks for changing my melting dashboard on Lexus IS 250. It was done quickly. I didn’t expect the part to arrive that quick. I have other friends who owned Lexus and they have similar problems. I’ll recom More

by Shovon
Recommend Dealer
Yes
Employees Worked With
John Stiegele
Aug 27, 2020 -

Lexus of Pembroke Pines responded

Hi Shovon - We are so happy to hear that you are confident in our team to get the job done! Thank you for the review and for recommending Lexus of Pembroke Pines. We are looking forward to working with you again down the road!

August 26, 2020

Excellent attention from these two people Rafael Genao Excellent attention from these two people Rafael Genao and Sal Kamal very friendly. Recommends to my friends that when they wanted to buy a car go More

by Reina Chirino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Genao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Lexus of Pembroke Pines responded

Hi Reina - It is excellent to hear that Rafael and Sal earned your five-stars! Thank you for sharing and congratulations on your new car. We hope to see you back at Lexus of Pembroke Pines for your first oil change!

August 26, 2020

Rod has great excellent customer service skills. He made me feel very comfortable and welcomed. He addressed all my needs and called me with updates. He was very thorough and professional. My visit went wel More

by LUNA0827
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rod
Aug 26, 2020 -

Lexus of Pembroke Pines responded

Thank you for sharing these details about your recent visit to Lexus of Pembroke Pines! We are happy to hear that Rod took care of all of your concerns and kept you updated throughout the process. We'll see you next time!

August 26, 2020

I went for oil when they return my car it had a chip in the side of my front bumper I bought a touch up paint to fix it the service was good but the chip on my front bumper got me upset More

by Victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Abrahams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Lexus of Pembroke Pines responded

Victor - We always strive for exceptional service here, and I'm disappointed to hear about the paint. I'd like to speak with you directly about what happened during your visit. Unfortunately, without a full name, I am unable to find your contact information - would you consider giving me a call? Thank you, Jose Camara - Service Manager - (954) 443-2332

August 26, 2020

I had an appointment for Msintenance service. I was treated with courtesy and my service was performed within the tine advised. Overall I was pleased with my visit. More

by MANDGROSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod
Aug 26, 2020 -

Lexus of Pembroke Pines responded

We are so proud to have earned your business! Thank you for taking the time to share and we hope to see you back at Lexus of Pembroke Pines down the road!

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