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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,817 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,817 reviews

July 09, 2024

Javier and Andrew were excellent…answered all of our questions. We would definitely recommend them. More

by RLEMELMAN
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Lorenzzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Serge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2024 -

Lexus of Pembroke Pines responded

Thank you for recommending Javier and Andrew! We're glad to hear they provided excellent service at Lexus of Pembroke Pines.

July 09, 2024

The finance lady was amazing and I would go straight to her next time. Customer service has gone with the wind. More

by KIDBIMMER3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zulimar Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Israel Rigaud
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that our finance team at Lexus of Pembroke Pines made such a positive impression! Thanks for sharing your experience, and please let us know if we can further assist you.

July 09, 2024

The site provided excellent service. . The advisor provided updates in a timely fashion. Thank you. More

by mselizabetha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust
Jul 10, 2024 -

Lexus of Pembroke Pines responded

Elizabeth, thank you for sharing your positive experience with us at Lexus of Pembroke Pines! We're glad to hear our team kept you well-informed.

July 09, 2024

It’s been a month and a week since I got my new car out of the lot and I still haven’t received my license plate, title and registration. The craziest thing is that they still can’t figure out the bank tha More

by zayasdiego14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Darryl
Aug 26, 2024 -

Lexus of Pembroke Pines responded

Zaya, I apologize for the delays and frustration you've experienced. This is not the level of service we aim to provide, and I'd like to help expedite this process for you. Please reach out directly so we can resolve these issues as quickly as possible. Thank you, Lynn Gonzales - Customer Relations Manager - 954-381-7993

July 09, 2024

Ask for Lorena! She goes above and beyond and makes sure that you leave the dealership happy! More

by Hnahas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lorena Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Lexus of Pembroke Pines responded

Lorena will be thrilled to hear her service stands out. Thanks for being a loyal customer of Lexus of Pembroke Pines - see you down the road!

July 09, 2024

I Couldn’t be happier with the service provided at Lexus of Pembroke Pines !! From my initial contact to driving off with my new vehicle, everything was very time efficient and smooth.it couldn’t have gone More

by Arely083hdzruiz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Serge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your experience! We're delighted to hear that Javier and the team at Lexus of Pembroke Pines provided such efficient and smooth service. Enjoy your new vehicle!

July 09, 2024

My experience at Lexus Dealership in Pembroke Pines was GREAT. i was helped by Edson and he was very helpful provided me with all the information i needed and overall he was amazing. More

by lperera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edson Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Argudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Lexus of Pembroke Pines responded

We're delighted to hear that Edson provided you with excellent service at Lexus of Pembroke Pines! Thanks for sharing your positive experience - enjoy the ride!

July 09, 2024

This is my second lease from Lorena and I must say she has gone above and beyond everytime. She makes the process easy and fast and will keep you informed. More

by Mvarga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorena Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 09, 2024 -

Lexus of Pembroke Pines responded

Mvarga - Thank you for choosing Lexus of Pembroke Pines again! We're delighted to hear that Lorena made your leasing experience smooth and efficient. Enjoy your new lease!

July 08, 2024

The whole team is great. They will try to get your car in and out as fast as they can. Adre has been my agent for over 6 years and he is great! More

by MAYRELACRUZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre
Jul 08, 2024 -

Lexus of Pembroke Pines responded

Mayrela, we're delighted to hear that Adre and the team at Lexus of Pembroke Pines have consistently provided you with excellent service over the years. Thanks for your loyalty!

July 08, 2024

I highly recommend Michele and her assistant Gabriel for all your needs. Makes a great Team and between both will leave you 100% satisfied. More

by BAPTISTEMERVIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zulimar Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel
Jul 08, 2024 -

Lexus of Pembroke Pines responded

Thanks for the recommendation! Michele and Gabriel are indeed a fantastic team here at Lexus of Pembroke Pines. We're glad to hear they left you satisfied with your experience!

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