
Lexus of Pembroke Pines
Pembroke Pines, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 PM
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After being towed into the service area the attendant was very pleasant and reassuring; there was a very short wait to meet the service consultant, Afraz Hosein; Mr. Hosein then outlined the possible issues very pleasant and reassuring; there was a very short wait to meet the service consultant, Afraz Hosein; Mr. Hosein then outlined the possible issues along with timeline for the repair; the maintenance was completed within a few hours. Thanks! More
Thank you very much for your amazing service! You are very kind and professional and I have a wonderful experience taking my car to Lexus of Pembroke Pines! You are very kind and professional and I have a wonderful experience taking my car to Lexus of Pembroke Pines! More
I recently had the pleasure of working with Stephan and it was overall a great experience. From the moment I walked into the dealership, his friendly and professional demeanor made me feel welcomed and at it was overall a great experience. From the moment I walked into the dealership, his friendly and professional demeanor made me feel welcomed and at ease. He took the time to understand my needs and preferences, and patiently guided me through the entire car-buying process. Not only did he have an extensive knowledge of the different car models and their features, but he also listened keenly to my questions and concerns, providing me with clear answers. His knowledge and honesty instilled a sense of trust, which is important when making such a significant purchase. Stephan displayed excellent communication skills and a genuine willingness to find a solution that was beneficial for me. Stephon and his colleague Darryl were both transparent about pricing and financing options, and ensured that I fully understood every document I signed. His exceptional customer service didn’t stop there! Stephan followed up promptly to discuss any post questions or concerns I may have had; i felt valued as a customer. Overall, I’m completely satisfied with my purchase and and the exceptional customer service received from Stephan. More
Edgar made the process of getting into a new car hassle free, I always felt like I was in good hands. Thank you Edgar! free, I always felt like I was in good hands. Thank you Edgar! More
Alon and Andrew are awesome. Andrew spent extra time showing me how to work the equipment in my new vehicle. He was very knowledgeable and patient with me. Andrew spent extra time showing me how to work the equipment in my new vehicle. He was very knowledgeable and patient with me. More
Alex is a kind of special human being that you found one time and you always prefer to return to make a deal He had been the only person who assisted my husband and me for leasing ours cars for years. He a time and you always prefer to return to make a deal He had been the only person who assisted my husband and me for leasing ours cars for years. He always has been trying his best to make us feeling comfortable and confident in that burocrátic and overwhelming situation. Thank you so much for your support. We will continue going back to work with Alex as long as God allow us. More
Maintenance performed was fine, but service is not what I expect for the brand. Great place if you are ok being treated more like a number than a customer. Very little contact on the progress of the servic expect for the brand. Great place if you are ok being treated more like a number than a customer. Very little contact on the progress of the service, was not told the vehicle was ready until after we asked well after the promised time. Don't know how long we waited needlessly. More
Richard is amazing! He has been helping me for almost 20 years. He is very knowledgeable and his considerate of my preferences. He is the best of the best. He has been helping me for almost 20 years. He is very knowledgeable and his considerate of my preferences. He is the best of the best. More
Everyone is knowledgeable and helpful. The dealership is well kept even during the ongoing renovation. The dealership is well kept even during the ongoing renovation. More
Efraín was great in making the process to get my new car quick and easy. He also dropped the car off directly to my office. Great service and care! quick and easy. He also dropped the car off directly to my office. Great service and care! More