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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,795 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,795 reviews

June 07, 2024

Andre my service guy is the best every time. Service time is efficient as well as kind and friendly staff. More

by ROXAVWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Hew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rohan Alexander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre Rust
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Jun 07, 2024 -

Lexus of Pembroke Pines responded

Thanks for the feedback! We're glad to hear Andre and our team at Lexus of Pembroke Pines provided efficient service with a friendly touch. We appreciate your support!

June 07, 2024

El personal que nos atendio fue consistente y claro en cuanto al negocio que hicimos al comprar el carro y preocupados More

by DELGADOCORNEJO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andres Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Majerovicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Lexus of Pembroke Pines responded

Gracias por compartir su experiencia! Nos alegra saber que el equipo de Lexus of Pembroke Pines fue claro y atento durante la compra de su carro. Disfrute mucho su nuevo vehículo!

June 07, 2024

Charged for a item which was originally told was a recall and no charge. Not charged want it to be investigated More

by EICHIE02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Lexus of Pembroke Pines responded

I apologize for any confusion regarding the recall charge. We definitely want to investigate this further and make sure everything is handled correctly. Please reach out so we can resolve this issue together. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

June 07, 2024

My car went in running well and left with several problems. I was told I need spark plugs and a fuel line service. I didn’t need either of those things. More

by LEISTUSHOES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Jun 10, 2024 -

Lexus of Pembroke Pines responded

It's concerning to hear about the issues with your car after service. We strive for accurate diagnostics and repairs, so this feedback is important to us. Please reach out directly so we can address these concerns and make things right. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

June 07, 2024

Excellent customer service and facility is super clean and personnel is very helpful and professional More

by YESSINEASANTANA01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Jun 07, 2024 -

Lexus of Pembroke Pines responded

Yessinea, thanks for highlighting the excellent service and clean facilities at Lexus of Pembroke Pines! We appreciate your feedback and support.

June 07, 2024

Always a pleasure working with Jose Amaro upon arrival and throughout. Fast & friendly service at all times! More

by Amarys Levy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
José Amaro
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Jun 10, 2024 -

Lexus of Pembroke Pines responded

Amarys, we're delighted to hear that Jose and the team at Lexus of Pembroke Pines provided you with fast and friendly service. Thanks for sharing your experience!

June 07, 2024

Lexus Of Pembroke Pines Service Center is excellent. The staff is very friendly. There is not a long wait for servicing your vehicle, the work is outstanding and they take excellent care of their custom More

by bj211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre Rust
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Jun 07, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your positive experience! We're delighted to hear that our team at Lexus of Pembroke Pines Service Center provided outstanding service and care. We appreciate your support!

June 07, 2024

Great service thank you so much. We love the Lexus of Pembroke Pines family! Always taking care of my family More

by BRAYANREYES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Marsala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Warren Haynes
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Jun 07, 2024 -

Lexus of Pembroke Pines responded

Thank you for the kind words, Brayan! We're delighted to hear that our team at Lexus of Pembroke Pines has consistently taken great care of your family. We appreciate your support and look forward to serving you next time you're in need.

June 07, 2024

Very helpful person , definitely recommend 100%, I’m so happy with everything , the entire personal was great More

by Yaisi Uriarte
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Lexus of Pembroke Pines responded

Yaisi, we're delighted to hear you had such a positive experience with our team at Lexus of Pembroke Pines. Thanks for the recommendation and enjoy your new ride!

June 07, 2024

Smooth and straight forward process, very polite and respectful staff. I'm very satisfied with the purchase More

by gabrielperdomo08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Chaparro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Efrain Saavedra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2024 -

Lexus of Pembroke Pines responded

Gabriel, we're delighted to hear that you had a smooth and straightforward experience with our team at Lexus of Pembroke Pines. Enjoy your new purchase!

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