Lexus of Pembroke Pines

My salesman was excellent and stuck to the deal we made, the process itself however was arduous and long. Too many people to see Usually, once I hit the paperwork and everything is done there and this t the process itself however was arduous and long. Too many people to see Usually, once I hit the paperwork and everything is done there and this time, I had two other stops to make the cashier and the insurance guy All of whom I might add were very good, but it was extra steps. More

Great service, Jeff was clear about what my car needed and I was in and out in an hour. and I was in and out in an hour. More

I've been a long-time customer od Lxus at Pembroke Pines having purchased a 2019 Rx350 and a 2024 TX350. Lexus of PP is the only service department open Sundays. Their sales and service department are amazi having purchased a 2019 Rx350 and a 2024 TX350. Lexus of PP is the only service department open Sundays. Their sales and service department are amazing. Rohan, Sammy, and Gemma were fantastic in facilitating our purchase of the TX350. They made the process seamless and with the highest class. Rohan and his team make me feel like a millionaire!!! More

I would NEVER lease from Lexus again. I tried to get reimbursed for my maintenance which was paid upfront and I was treated as if I was nobody. I will be taking this to social media and I I tried to get reimbursed for my maintenance which was paid upfront and I was treated as if I was nobody. I will be taking this to social media and I will also tell everyone that will listen. More

Alelejandro was great! He was the only one that came out and offered assistance the day I went. Answered all my concerns wife was happy and I decided to buy cash right ther He was the only one that came out and offered assistance the day I went. Answered all my concerns wife was happy and I decided to buy cash right there and then. Alejandro has good etiquette and made us feel comfortable, at no point misled us. More

Well staffed and professional. Current construction makes for some minor inconveniences. It would be good to see the finished product. Current construction makes for some minor inconveniences. It would be good to see the finished product. More

i had the new model Lexus TX 350 , it seems that the sound is very new and they did not do the corresponding tests. They have problems with the amplifier (it turns off when the bass plays) the worst thi sound is very new and they did not do the corresponding tests. They have problems with the amplifier (it turns off when the bass plays) the worst thing is that they say you have to wait for a response from Mark Levinson, which means that you stay with your broken car (I have proof) More

Been with Lexus of pines for over 7 years and this visit was possibly the most accommodating and fast. Juan Correa was a great and extremely helpful. was possibly the most accommodating and fast. Juan Correa was a great and extremely helpful. More

Service representative was very professional and friendly. My vehicle was finished in the time estimated friendly. My vehicle was finished in the time estimated More

Do not have second key to car - have handicapped wife where second key is absolutely a must have - no response or follow up - asked to someone to come to house to tutor us on working car - no response- v where second key is absolutely a must have - no response or follow up - asked to someone to come to house to tutor us on working car - no response- very disappointed More