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Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,757 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,757 reviews

May 02, 2024

Simply the best. From my sales rep Mike Banko, to finance with Simon, everything was smooth and felt like this is how car buying should be. More

by albemj86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that Mike and Simon made your car buying experience smooth at Lexus of Pembroke Pines. Thanks for the review!

May 02, 2024

Worth the 3 hour drive (6 hours round trip) from Sarasota County. Rafael was great. Some how my name is on all the correspondence but my wife Jan bought the car. Think it happein the finance departm More

by jmpater12
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rafael Genao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Lexus of Pembroke Pines responded

We're glad to know that your long drive was worth it! It's great to hear that Rafael provided a positive experience. We'll make sure to address the name mix-up in our correspondence, and we hope Jan is enjoying her new car from Lexus of Pembroke Pines!

May 02, 2024

Excelente servicio , muy profesionales y muy atentos , super recomendados para hacer el mantenimiento de su carro More

by YOAN.FIG30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : REINALDO ENRIQUE RIVERA RAMOS
May 02, 2024 -

Lexus of Pembroke Pines responded

Gracias por su recomendación y sus amables palabras sobre nuestro equipo en Lexus of Pembroke Pines. Nos alegra saber que está satisfecho con nuestros servicios de mantenimiento. Hasta la próxima!

May 02, 2024

Dealership delivered the car that we wanted in a timely manner and I was easy process. More

by MANNYLOMBARDO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Lexus of Pembroke Pines responded

Knowing we are providing this level of service and care to you is validating for our team, Manny! Thank you for your business, from your friends at Lexus of Pembroke Pines!

May 01, 2024

They all amazing thanks again for all you help! !! I will recommend the dealer thank you. More

by VANILLASKY809
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Arango
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Crespo
May 01, 2024 -

Lexus of Pembroke Pines responded

It makes us smile to receive your 5-star review of Lexus of Pembroke Pines! We hope to see you again down the road!

May 01, 2024

Overall, I would highly recommend Lexus of Pembroke Pines to anyone in search of a quality car and exceptional customer service. My experience was super good, and I look forward to doing business with them a More

by angeladextre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Ensey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Lexus of Pembroke Pines responded

We're so glad to know you had a great experience with us at Lexus of Pembroke Pines! Your recommendation means the world to our team. We look forward to serving your automotive needs in the future, and we'll be sure Nicholas gets your thanks!

May 01, 2024

The last service they charge me for wiper blades I went this time again I got charge for wiper blades what's going on every 5 thousands miles wiper blade needs to change they just want you to spend money. More

by inasofa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I forgot his name I have it in the receipt
Jun 10, 2024 -

Lexus of Pembroke Pines responded

I'm sorry to read about your experience with the wiper blades. We aim for transparency and clear communication in our services and it's clear we've missed the mark here. I understand how frustrating this must be, especially when you're trying to reach out for an explanation and a refund. Please get in touch directly so that we can resolve this matter promptly - Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

May 01, 2024

Excellent service, the salesperson was patient , not pushy. He educated me well about the vehicle More

by nadinsam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Israel Rigaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Lexus of Pembroke Pines responded

We're thrilled to hear that our team could provide expertise! Thank you for working with us at Lexus of Pembroke Pines!

May 01, 2024

They were very helpful especially Simon, that took his time to explain everything in detail. More

by KENNYJAIMES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon
May 02, 2024 -

Lexus of Pembroke Pines responded

Kenny, we're delighted to hear that Simon and the team at Lexus of Pembroke Pines could provide you with thorough communication!

May 01, 2024

Amazing! Mikhail is wonderful to work with! He needs a promotion! Thank you so much! More

by GOBERLENDER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mikhail Khalev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Art Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boris Argudin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Lexus of Pembroke Pines responded

Thank you for sharing your 5-star review of Lexus of Pembroke Pines! We will pass along your appreciation to Mikhail and the team. Safe travels!

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