Back

Lexus of Pembroke Pines

Pembroke Pines, FL

4.6
16,764 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
Contact Dealership

16150 Pines Boulevard

Pembroke Pines, FL

33027

Directions

By Type

Showing 16,764 reviews

April 30, 2024

Alejandro was a great sales person and very helpful with us to make sure this deal was a great experience for us and also he did he's best to make sure we received the best deal possible overall we are very More

by RichieLowkey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alejandro Font Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Lexus of Pembroke Pines responded

Richie, it's great to know that Alejandro and our team at Lexus of Pembroke Pines were able to provide you with a top-notch experience. We appreciate your recommendation and look forward to assisting you in the future!

April 30, 2024

Amazing Experience. Amazing workers with patience and kindness. Sweetest employee was Dulce. And the finance worker was amazing and intelligent. Would come again!! More

by MARIA ELENA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zulimar Parra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dulce Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Lexus of Pembroke Pines responded

Maria Elena, we're so glad to know you had an amazing experience with Dulce and our finance team at Lexus of Pembroke Pines. We appreciate your kind words and look forward to seeing you again!

April 30, 2024

Great experience this is the 3rd lease with Pembroke Pines Lexus. Eid was a very patient and knowledgeable sales guy and Dayron was my favorite finance guy. They made the impossible happen!! Thank you!! More

by CLERNER24K
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dayron Armenteros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eid Alkabouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2024 -

Lexus of Pembroke Pines responded

We're so glad to know you had a great experience with us at Lexus of Pembroke Pines! It's wonderful that Eid and Dayron were able to assist in making the impossible happen. Thanks for choosing us again, we appreciate your continued support!

April 30, 2024

I requested a larger SUV (GX) as a loaner because of my interest in a large car and received an ES (Sedan). I paid for a car wash (most expensive option) and my windshield was dusty as well as the insid More

by MUNOZJENNIFER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele Alter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Lexus of Pembroke Pines responded

Jennifer, I am sorry to learn about your disappointment with the loaner vehicle and car wash service. We'll take note of this feedback as we continuously strive for improvement in our services. Thank you for bringing these issues to our attention and if you would like to discuss anything else, please feel free to reach out directly. Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

April 29, 2024

Alain was excellent. He has a very a very good customer service . I will really send my friends to him. He is great. More

by elusde203
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alain Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Lexus of Pembroke Pines responded

We're glad to know that Alain provided excellent service during your visit to Lexus of Pembroke Pines. We appreciate the recommendation and look forward to assisting you and your friends in the future!

April 29, 2024

Jeff was very accommodating and got me in to get my tire fix . Excellent service with good customer service. More

by vietxangelkim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Hernandez
Apr 29, 2024 -

Lexus of Pembroke Pines responded

We're glad to know Jeff provided excellent service and helped with your tire issue at Lexus of Pembroke Pines. Thanks for the positive feedback!

April 29, 2024

They worked with me to find a great option for the car I wanted in my price range. More

by mmoffett02
Recommend Dealer
Yes
Employees Worked With
Marvens St Jean
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Lexus of Pembroke Pines responded

It was our pleasure to offer assistance that could accommodate all your needs! Thank you for supporting Lexus of Pembroke Pines!

April 29, 2024

Otany provided excellent customer service, and is very knowledgeable about the Lexus vehicle in general, as well as the NX300 model I was interested in. He was professional, courteous, and his attention t More

by Carmen Bell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alejandro Font, Darryl (Finance)
Apr 29, 2024 -

Lexus of Pembroke Pines responded

Carmen, it's fantastic to know that Otany provided you with such excellent service at Lexus of Pembroke Pines. We appreciate your recommendation and look forward to assisting any friends or family you send our way! Enjoy your new Lexus NX 300!

May 08, 2024 -

Carmen Bell responded

Thank you!!!

April 29, 2024

Modern state of the art friendly associates finance manager helpful .Israel Giraud sales rep respectful friendly personable knowledgeable proffesional fine young man More

by Lowpr60
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Israel Rigaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dayron finance five star 🌟
Apr 29, 2024 -

Lexus of Pembroke Pines responded

We're delighted to know that you had a positive experience with our team, especially Israel. Thanks for choosing Lexus of Pembroke Pines and sharing your feedback!

April 29, 2024

Andre, Steve, and Eid were great with us. I am not sure if this word count is a good idea. More

by DKOPLOWITZ
Recommend Dealer
Yes
Employees Worked With
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eid Alkabouni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2024 -

Lexus of Pembroke Pines responded

Thanks for sharing your appreciation for Andre, Steve, and Eid at Lexus of Pembroke Pines! We're grateful for all your feedback. Safe travels, and we'll see you next time!

...
319
...