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Lexus of Pembroke Pines

Pembroke Pines, FL

Overview
Employees
Reviews
Vehicles
4.6
16,801 Reviews
All of the employees of Lexus of Pembroke Pines share a common goal of providing the highest level of customer service possible for each and everyone of our clients. For this reason, we have been recognized as Lexus Elite for 14 years running! Lexus of Pembroke Pines is in the top 5 volume Lexus stores in the world; with an extensive inventory availible so you can drive home in the exact car of your dreams today. Come see why Lexus of Pembroke Pines IS South Floirda's premier luxury vehicle destination.
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16150 Pines Boulevard

Pembroke Pines, FL

33027

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Showing 16,801 reviews

April 26, 2024

Alon and Andre were excellent to work with and kept us informed throughout the process. Alon found the exact car we were looking for. More

by Bob
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre Armani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alon Rapoport
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Lexus of Pembroke Pines responded

Bob, we're glad to know Alon and Andre were able to assist you in finding the perfect car at Lexus of Pembroke Pines. Thanks for sharing your experience with us!

April 25, 2024

Juan is exceptional Helped me with my battery warranty very professional Highly recommend him for service advisor he is very knowledgeable More

by YORDYBRITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
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Apr 25, 2024 -

Lexus of Pembroke Pines responded

We're glad to know that Juan was able to assist you with your battery warranty at Lexus of Pembroke Pines. We appreciate the recommendation and we'll make sure he gets recognized for his professionalism and knowledge!

April 25, 2024

Andre - got us in and out when expected - the only dissapointment was not being called as the 2nd key was already in More

by irwin.gross144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
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Jun 10, 2024 -

Lexus of Pembroke Pines responded

Thanks for the feedback, Irwin! We're glad Andre was able to assist you efficiently but apologize about the key snafu. We'll work on improving our communication in the future and invite you to reach out to our team at Lexus of Pembroke Pines if you require further assistance.

April 25, 2024

Im disappointed to see that service department has made a turn for the worst over the past year. Although my service advisor is great and very helpful, it’s upsetting to find out they don’t have a loaner car More

by Mommy22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andre
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Jun 10, 2024 -

Lexus of Pembroke Pines responded

We're sorry to read about your recent experiences with our service department. It's important that we meet the expectations set during scheduling, and it sounds like we've fallen short in providing a loaner car as requested. We understand how this can cause inconvenience and frustration, so let's work together on finding a solution for you moving forward. Please reach out at your earliest convenience - Thank you, Osiris Barcelo - Service Manager - (954) 443-2332

April 25, 2024

Michael Bank my sales gut, and Simon the finance guy are the best things about this place. It is because of them and only them, that I chose to deal with the steelership. More

by ANDREA.BRIGGSCOOLING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Banko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon
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Apr 26, 2024 -

Lexus of Pembroke Pines responded

We're glad to know that Michael and Simon made your experience at Lexus of Pembroke Pines a positive one! We appreciate the feedback, and we'll be sure to pass along your kind words. Thanks for choosing us!

April 25, 2024

Love this dealership , I’ve been Lexus for 3 years now never had any issues. Everyone at dealership is very nice More

by Alexandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francesca Costantino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Lexus of Pembroke Pines responded

Alexandra, we're so happy to know you've had a great experience with us at Lexus of Pembroke Pines over the past three years. Thanks for being part of our family!

April 25, 2024

Lexus of Pembroke pines always give me good and courteous service it's a great dealership. More

by ANDREWMIAMI7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronald Hector
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Lexus of Pembroke Pines responded

Thank you for stopping by to review Lexus of Pembroke Pines! We hope you have a stellar day!

April 25, 2024

Israel made this experience unique, seamless and fun! Thank you for not giving up on us! More

by Shay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Israel Rigaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dayron
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Apr 26, 2024 -

Lexus of Pembroke Pines responded

Shay, thank you for leaving Lexus of Pembroke Pines a five-star review! We are happy to hear that Israel went the extra mile to ensure you had a top-notch experience. Enjoy the ride!

April 25, 2024

I have been a customer of Ronald's for a very long time and he never disappoints me. I am always handled with care and he knows what my style of vehicle is. He is the only salesman that i have dealt with More

by lisabe33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Pastukhov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Hector
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Lexus of Pembroke Pines responded

Lisa, we're so glad to know that Ronald continues to provide you with top-notch service at Lexus of Pembroke Pines. We appreciate your loyalty and look forward to serving you for many more years!

April 25, 2024

great experience, this is our 3rd Lexus purchased at this dealership. Art in finance is the BEST! He helped us out with our previous lease a few years ago. More

by YGALVEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Otany Lantigua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Lexus of Pembroke Pines responded

We're so glad to know that you've had multiple great experiences with us at Lexus of Pembroke Pines. It's wonderful to see Art has been a consistent help throughout your visits! Thanks for sticking with us and enjoy your new Lexus!

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